[SOLVED-ISH] External USB hard drive issue

k.king · 12-06-2020, 06:56 AM

Code:

Are the other devices, the ones that work, formatted NTFS?

some are NTFS and some are FAT32 all still work just this drive that used to work no longer plays ball.

sgosnell · 12-06-2020, 08:44 AM

Drives do fail, both spinning rust and SSD.

computersavvy · 12-06-2020, 01:27 PM

Quote:

Originally Posted by k.king

$ sudo mount -t ntfs-3g /dev/sdd1 /mnt/TST099
Error reading bootsector: Input/output error
Failed to mount '/dev/sdd1': Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it's a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
important! If the device is a SoftRAID/FakeRAID then first activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
for more details.

Have you tried what that message told you.? It is possible that the ntfs filesystem is corrupted as that says. Similar to a corrupted ext4 filesystem that requires doing an fsck before it can be mounted, the windows filesystems are also required to be clean for mounting.

k.king · 12-08-2020, 02:54 AM

Code:

Have you tried what that message told you.?

Took me a while to find a working windows unit in order to run chkdsk. That took approx 6 hours to run but the drive now automounts (again) albeit I reckon it is taking longer than it used to. Which may be the case as dmesg still shows

Code:

[ 4164.061554] usb 2-6: new SuperSpeed Gen 1 USB device number 5 using xhci_hcd
[ 4164.082270] usb 2-6: New USB device found, idVendor=1058, idProduct=0748, bcdDevice=10.22
[ 4164.082275] usb 2-6: New USB device strings: Mfr=1, Product=2, SerialNumber=5
[ 4164.082278] usb 2-6: Product: My Passport 0748
[ 4164.082281] usb 2-6: Manufacturer: Western Digital
[ 4164.082283] usb 2-6: SerialNumber: ************************
[ 4164.084031] usb-storage 2-6:1.0: USB Mass Storage device detected
[ 4164.084386] scsi host6: usb-storage 2-6:1.0
[ 4165.094454] scsi 6:0:0:0: Direct-Access     WD       My Passport 0748 1022 PQ: 0 ANSI: 6
[ 4165.095055] scsi 6:0:0:1: Enclosure         WD       SES Device       1022 PQ: 0 ANSI: 6
[ 4165.096543] scsi 6:0:0:0: Attached scsi generic sg4 type 0
[ 4165.096885] ses 6:0:0:1: Attached Enclosure device
[ 4165.097142] ses 6:0:0:1: Attached scsi generic sg5 type 13
[ 4165.097693] sd 6:0:0:0: [sdd] Spinning up disk...
[ 4166.117549] .
[ 4171.516683] ses 6:0:0:1: Wrong diagnostic page; asked for 1 got 8
[ 4171.516692] ses 6:0:0:1: Failed to get diagnostic page 0x1
[ 4171.516698] ses 6:0:0:1: Failed to bind enclosure -19
[ 4171.516871] ready
[ 4171.517087] sd 6:0:0:0: [sdd] 3906963456 512-byte logical blocks: (2.00 TB/1.82 TiB)
[ 4171.517338] sd 6:0:0:0: [sdd] Write Protect is off
[ 4171.517341] sd 6:0:0:0: [sdd] Mode Sense: 47 00 10 08
[ 4171.517636] sd 6:0:0:0: [sdd] No Caching mode page found
[ 4171.517647] sd 6:0:0:0: [sdd] Assuming drive cache: write through
[ 4171.555610]  sdd: sdd1
[ 4171.557225] sd 6:0:0:0: [sdd] Attached SCSI disk

Makes me suspicious of the reliability of the drive now, especially as I didn't rip the drive out mid session so don't know why the ntfs partition should have got corrupted.

computersavvy · 12-08-2020, 06:41 AM

Drives do fail, and the corruption could have been caused by that. I have seen a few posts in the recent threads about the passport drives specifically with failures.