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I can't really help you too much as far as your modem is concerned, but if you still require another one, try a modem from US Robotics. They aren't Winmodems, so they work pretty much "right out of the box" on Linux.
limeylew, I'll see if I can help, I've got an Aztech 56k external modem thats worked great for a couple of years. As I'm led to believe, and someone might correct me here, all external modems are 'true' modems not winmodems and should work with Linux.
In KPPP - On the device tab reset Connection speed to 115200, all your settings are the same as mine apart from that one. Let me know how it goes.
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