printing problems in RH8 and Mozilla
 

Just rolled out to redhat 8 here at work.. We are running Gnome, and using Mozilla as our browser. Printing to a HP Laserjet 5 via HP Jetdirect. When printing from Mozilla we get a ton of blank pages. But only in mozilla. I've setup another printer to print via CUPS, and it does the same thing. All of the drivers that come with linux seem to cause the same thing. Any ideas?

-scoob8000

If you print to a file from Mozilla and open the 'printed' file with another program, how does that look?

(
If the printed file is a Postscript file (extension .ps) you can look at it with the command "ghostscript <file>.ps".

You can also use Konqueror in KDE or Nautilus in Gnome to open that particular file.
)

thanks for the quick reply.. well, i did a print to file and viewed it, low and behold only one page.. on paper, 7 blank pages, and one print out.. on another printer I get 5 blank pages and then the printout..

Not a big deal normally, but everything we do is thru a web portal, and thru the course of a day print close to a ream of blank paper.. total pain..

went as far as to try opera, too bad it crashes when i try to print.. :(

-scoob8000


[EDIT]

I decided to try to print the save file I made, low and behold it printed the blank pages too...

update:

from home I tried setting up a printer.. did the same damn thing with redhat 9 and konquerer, yet prints fine from other programs.. tried all 4 possible drivers, all had a similar effect.. only changed the number of how many blanks it prints..

-scoob8000

What happens if you use the web-based CUPS configuration tool and print a test-page to the printer?

(
You can access the web-based CUPS configuration tool with Mozilla or Konquerer by using the URL : http://localhost:631/printers
)

prints alright if i remember correctly.. I'll try it again soon as I get to work.. (about 2 more hrs)

double checked, yet the test from the cups management page prints fine...

-scoob8000

bump? anyone? really beginning to dislike linux..

It could be a bug in your version of Mozilla with your printer.

You can download RPM's for a newer version of Mozilla right here :

http://ftp.mozilla.org/pub/mozilla/r...RPMS/xft/i386/

To deinstall your old version of Mozilla do :

"su -"
<root password>
"rpm -qa |grep -i mozilla"

Look at what the above command returns.
Then deinstall the old packages with :

"rpm -e mozilla-1.2-3 --nodeps"
"rpm -e mozilla-nss-1.2-3 --nodeps"

(this is just an example, maybe you've got another version number, look ath what the above mentioned 'rpm -qa' command returns).

And then install the new packages (after you downloaded them ofcourse)

"rpm -ivh mozilla*.rpm"

Good luck.

updated, still same problem.. it does it for me at home too with redhat 9 and a different printer...

With what URL do you see the problem? I can try to reproduce it here (HP DeskJet 5550 and HP LaserJet 4000N at work).

does it from any webpage, varies from 1 to 7 or so blank sheets per printout.. even printing this forum thread yields a few blanks..


alas, i found a driver that fixed that problem on one of the printers.. for the hp laserjet 5, i found a straight hp laserjet series cups driver.. no such luck with the minolta or my personal printer..



-scoob8000

What kind of Minolta printer (model) have you got?
What kind of printer (model) is your personal printer?
Which CUPS driver do you use on these printers?