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Old 06-22-2011, 07:32 AM   #1
thunyiwe
LQ Newbie
 
Registered: Nov 2006
Distribution: RHEL4,5,6&7,Debian sarge,etch & Fedora 18,19,20
Posts: 28

Rep: Reputation: 15
Post otrs2 login with ldap ovet tls


Hi

I am having problems authenticating my otrs2 customer via ldap

I get this error message->

[Wed Jun 22 14:15:18 2011] [error] [Wed Jun 22 14:15:18 2011] -e: [Wed Jun 22 14:15:18 2011] -e: Can't connect to ldaps://ldap.XXX.XXX.XXX.XXX: IO::Socket::SSL: connect: Connection refused at /usr/share/otrs//Kernel/System/CustomerAuth/LDAP.pm line 176.\n

Here is my Config.pm file ->

sub Load {
my ($File, $Self) = @_;
$Self->{'Customer::AuthModule::LDAP::Params'} = {
'async' => '0',
'cafile' => '/usr/share/otrs/ldap_CA_cert/HartRAO_CA-cacert.pem',
'port' => '389',
'timeout' => '120',
'verify' => 'require',
'version' => '3'
};
$Self->{'Customer::AuthModule::LDAP::UserSuffix'} = '@example.co.za';
$Self->{'Customer::AuthModule::LDAP::AlwaysFilter'} = '(!objectclass=computer)';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = '1234567';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'cn=nss,dc=example,dc=co,dc=za';
$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'UID';
$Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'memberUid';
$Self->{'Customer::AuthModule::LDAP::GroupDN'} = 'cn=otrsallow,ou=Group,dc=example,dc=co,dc=za';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'uid';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=example,dc=co,dc=za';
$Self->{'Customer::AuthModule::LDAP::Host'} = 'ldaps://ldap.example.co.za';
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'SecureMode'} = 1;
}
1;

This configuration was done via the otrs gui interface.
 
  


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