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Old 02-07-2002, 02:02 AM   #1
kcwoo
LQ Newbie
 
Registered: Dec 2000
Posts: 11

Rep: Reputation: 0
Mail Problem, pls help


currently my client having problem sending mail to me. but there is no problem for others client to send mail to me. and also i able to send mail to all my clients. only when this client trying to send email to me, he unable to send it. below are the error my client fax to me, pls advice. Thanks

From : <MDaemon@company.mail>
To: <nick@xxxx.com>
Sent : Tuesday, 15 january 2002 2:17 PM
Attach : md50000035.md
Subject : Permanent Delivery Failure

The attached message had PERMANENT fatal delivery errors!

After one or more unsuccessful delivery attempts the attached mesage has been removed from the mail queue on this server. The number and frequency of delivery attemps are determined by local configuration parameters.

YOUR MESSAGE WAS NOT DELIVERED TO ANY OF IT'S RECIPIENTS

Failed address: xxx@mesiniaga.com.my

---- Session Transcript ----
MX-record resolution of [mesiniaga.com.my] in progress (DNS server:210.8.178.6)...
p=010 D=mesiniaga.com.my TTL=(1402) MX=[dns1.mesiniaga.com.my] {202.190.239.3}
Attempting MX: P=010 D=mesiniaga.com.my TTL=(1402) MX=[dns1.mesiniaga.com.my] {202.190.239.3}
Attempting SMTP connection to [202.190.239.3 : 25]
Waiting for socket connection...
Socket connection established
Waiting for protocol initiation...
30 seconds wait for protocol timeout exceeded.
This message os 5 days old; it has 0 days left to get delivered.
--- End Transcript ---
 
Old 02-07-2002, 03:55 PM   #2
finegan
LQ Guru
 
Registered: Aug 2001
Location: Dublin, Ireland
Distribution: Slackware
Posts: 5,700

Rep: Reputation: 65
Re: Mail Problem, pls help

Quote:
Originally posted by kcwoo

Attempting SMTP connection to [202.190.239.3 : 25]
Waiting for socket connection...
Socket connection established
Waiting for protocol initiation...
30 seconds wait for protocol timeout exceeded.
This message os 5 days old; it has 0 days left to get delivered.
--- End Transcript ---
First, you were careful enough to remove your domain name, but left the real IP address in there.

Waiting for protocol initiation...

What protocols are you running? LDAP, POP3, IMAP? What client is he using? What MTA is he using? Sendmail, Qmail, Postfix?

The time-out is coming from a protocol request. What protocol is he using, which are you running, and you can add the one he needs...

Luck,

Cheers,

Finegan
 
  


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