Install Request Tracker on Linux
 

Hi there, i am a newbie want to ask a question about installation of Request Tracker on Centos 5.6
I've got an error like this when i run 'make fixdeps' command :

SOME DEPENDENCIES WERE MISSING.
MAILGATE missing dependencies:
HTML::FormatText ...MISSING
Can't locate HTML/FormatText.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8)
CORE missing dependencies:
DateTime ...MISSING
Can't locate DateTime.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8)
MASON missing dependencies:
XML::RSS ...MISSING
Can't locate XML/RSS.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8)
MYSQL missing dependencies:
DBD::mysql ...MISSING
Can't locate DBD/mysql.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8)
make: *** [fixdeps] Error 1


Is anyone know how to fix this problem ??
please reply ASAP

thanks before

Sorry to state the obvious but you need to install them. e.g. http://pkgs.repoforge.org/perl-DBD-MySQL/

In general you'd do well to install the rpmforge release for your system http://repoforge.org/use/ then just grab each package through yum. Note that as you're not installing from rpm / yum in the first place, there's no decent framework for dealing with these automatically. If you install RT via yum then this will all be dealt with automatically. It can be found in the EPEL repository as "rt3" from the looks of it.

to do that, install this http://download.fedoraproject.org/pu...5-4.noarch.rpm and this http://pkgs.repoforge.org/rpmforge-r...l5.rf.i386.rpm and then just run "yum install rt3" and that *should* work fine. Only exception is if the repo's are not enabled by default, in which case look at the appropriate files those two packages put in /etc/yum.repos.d/ and set "enabled=1" or enable them temporarily using yum command line options (see manpage)

Oh, those two release packages are for el5 *i386* so if you're on a 64bit system then you'd need to x86_64 equivalents.