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Old 12-13-2004, 03:54 PM   #1
Registered: Feb 2004
Location: Los Alamos, NM, USA
Distribution: Kubuntu, Suse 9.2 Pro, Gentoo
Posts: 32

Rep: Reputation: 15
error when attempting to add printers

I am trying to configure my system to use a network printer (for which I have the IP address). I am attempting to do this through the use of the Print Manager Wizard (KDE, Suse 9.2 Pro). Here is what I am selecting in the wizard:

Configure Printer: Network (TCP)

(set the IP and Port ... scanning shows the printers that I want)

skip a few screens about banners and denied users

results: a kdewallet login appears and asks for a login ... after entering that info an error box pops up ...

Authentication failed (user name=tju) Do you want to retry?

clicking OK on the box then results in another error box ...

Unable to create printer. Error message received from manager:
You are not authorized to access the requested resource.

Trying other printers and types results in the same final message (the kdewallet message doesn't appear again, I gues because I clicked save password).

Can anyone help me out ... I'm a linux newbie, so I'm not sure what to do from here.

Old 12-13-2004, 04:26 PM   #2
Registered: Feb 2004
Location: Los Alamos, NM, USA
Distribution: Kubuntu, Suse 9.2 Pro, Gentoo
Posts: 32

Original Poster
Rep: Reputation: 15
Almost immediately after having posted this, someone here turned me on to YaST for installing printers (like I said, I'm a newbie). Using Yast was a breeze and actually worked ... wow. The selections were exactly the same as the PM wizard, but didn't come up with the errors (and yes, I've printed now so I know it is really working). Don't know what the difference was, but now I know to try everything in Yast first.
Old 01-14-2005, 12:34 AM   #3
Registered: Jan 2004
Distribution: OS X 10.4
Posts: 172
Blog Entries: 1

Rep: Reputation: 30
I am having the same problem in Mandrake 10.1C, anyone know how to solve it?

Edit: to clarify, i selected anonymous login,
but when i test the printer, or when i finish the tool it asks me for a user name and password

i type in root login, username login, login of the windows/printer-sharing cpu
and i get error the error unable to create are not authorized

Another Edit: the other pc is a windows ME

Last edited by rksprst; 01-14-2005 at 12:47 AM.
Old 04-19-2005, 02:45 PM   #4
Registered: Jun 2004
Location: Sierra Vista, AZ
Distribution: SUSE 10.0 OSS
Posts: 143

Rep: Reputation: 15
I realize this is a couple of months old, but I'm hoping that maybe I can revitalize the question, as I'm having the same problem. I can't even configure the printer in YaST. I'm thinking that the printer is fairly new, so maybe that's the problem?

I'm using SUSE 9.3 Pro and a HP LaserJet 1012 that's directly connected to the network using a network print server with a static IP address. Anyone have a clue?

I also connect this same machine to the lab networks at school, and am able to print to their LaserJets with no problems. I configure them via YaST, as well. They are LaserJet 4000 Series printers. Somewhat older models, so this is why I think maybe the driver is an issue.


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