Well I am still pulling out my hair trying to get my own mail server setup, but I can give you a the names of a few programs that you will need, I found this out with all the reading I have been doing try to get my own server working. The program you are looking for that will retrieve your mail from your ISP is call Fetchmail (Correct me if I am wrong please), I believe in this type of setup you will also have to have an smtp daemon. I switched from sendmail to postfix as I found it to be alot easier to configure. As for your users retrieving their mail, what type of retrieval system do you want to use? POP, LDAP, or local folders? I am still having problems myself getting my POP daemon to retrieve users mail from their mailbox, so I can not recommend anything for you there. I believe if you goto postfix.org they have some info in their FAQ's about this type of setup.
Goodluck!
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