"I would try to talk to the modem directly through "minicom -s". You will
need to tell it which port you are on.
Once minicom is running try typing the following: "AT&F1E1&W". That
should set the mode to factory default and store it in it's first NVRAM
location. You should get an "OK" back. If you don't get an OK try to
type "AT" and see if you get an OK. You should also see the "TR" and
"RD" lights flash. If any of this does not happen there maybe a physical
problem.
If you get an OK then the problem is probably in your PPP setup".
The ports mentioned at the beginning are ttsY0 ,1,2 etc
I found this on an old email I saved when I was using RedHat Author unknown. Hope it helps.