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Old 07-18-2005, 12:21 PM   #1
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Registered: Jul 2005
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Redhat WS 4 install problems

Hi, I've just bought a pc with the following spec

dual AMD Opteron 248 2.2ghz cpu's
Tyan Tiger K8W motherboard
4 Patriot 1gb REG DDR 400 Mem Modules
PCI Express GeForce 6800GT Graphics card
300 gb Hard drive

I also purchased Red Had Enterprise Linux WS 4.

When installing Red hat for intel 64-bit everything seems to go fine and I get to the congratulations screen, with the message ,'remove cd and press any key to reboot'.

The machine reboots and gets to the checking hardware screen then the screen goes blank, caps lock and scroll lock on the keyboard start flashing and the only thing to do is a hard reset.

I've managed to get the following error message when booting and entering the following

Boot the system and at the grub prompt and select the kernel with up/down arrow key.
press e
Select second line with up/down arrow key
press e
Type 1 and press enter key
6press b

I get an error 'kernal panic - not synching:machine check'

I can install and run the 32 bit version of Red Hat no problem, but the software I'm running requires the 64 bit version.

I've been waiting 5 days up till now for Red had to contact me about this problem, after sending them a file that was generated at boot, is this a normal timescale?

Does anyone have any ideas as to why this would be happening?

Any help would be appreciated, at this moment in time I feel as if I've just wasted £2750 on a machine that will not even install an operating system.


Old 07-19-2005, 10:00 AM   #2
Registered: Apr 2002
Location: Houston Texas
Distribution: Debian / Gentoo / RHEL
Posts: 209

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I am sorry to hear that you are having problems with this. I have dealt with Redhat support before, and they are quite knowledgeable but I would suggest that if you have waited five days that you call them back and check the status while insisting that they help you immediately.

I know that when I was working with Dual Opterons and SATA hard drives I had a 64 bit problem that would lock the machine on boot time. It happened to be that the 2.6 kernel in 64bit mode was trying to utilize the deprecated SATA driver. After weeks of frustration and regret for dropping $2000+ on a system I tried Gentoo linux and it worked like a charm, because they utilized a newer version of the 2.6 kernel which did not have that specific problem. I fell in love with Gentoo and until recently never looked back. I am now using RHEL 4 (work) again, but sadly I am not using it on a 64bit system.
Old 07-29-2005, 10:19 PM   #3
LQ Newbie
Registered: Jul 2005
Posts: 8

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Try reinstalling with minimum package then add other packages later. I had that problem on a 3.0 Prescot and Aopen MB.


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