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-   -   How to fix TPM Error in Redhat Linux? (https://www.linuxquestions.org/questions/linux-enterprise-47/how-to-fix-tpm-error-in-redhat-linux-4175476145/)

samsad 09-06-2013 05:35 AM

How to fix TPM Error in Redhat Linux?
 
Dear all

I am trying to install Redhat Enterprise Linux 64x version 6.3 or 6.4, on a server that has two Xenon CPU and RAID 1 with two 2TB HDD.
Installation will go very well and because I will use that server as multiple usage I am trying to select all optional packages so that later during installation of applications I will not have any problem. I did the same way of installation in my Virtual Machine (VM Ware) and it is working properly but now that I want to install on the actual server I have a problem.
After installation is finished, I reboot the server but server cannot boot properly. It stop in the screen that shows TPM error. I write down everything that I can see on the screen.

Can you help me how to solve this problem? Maybe there is a package that I must not install and I am installing? I tried not to install any package that has a name TPM in it.

Here is what I see in the screen:

TBOOT: TPM: tpm_validate_locality timeout
TBOOT: TPM is not available
TBOOT: TPM: tmp_validate_locality timeout
TBOOT: TPM: Locality 0 is not open
TBOOT: TPM: write nv 20000002, offset 0000000, 0000004 bytes, return = 00000009
TBOOT: Error: write TPM error: 0x9.
TBOOT: TPM not ready
TBOOT: no LCP module found
TBOOT: Error: ELF magic number is not matched
TBOOT: assuming kernel is Linux format
TBOOT: Initrd from 0x7b58d000 to 0x7e2fa000
TBOOT: Kernel (protected mode) from 0x1000000 to 0x13d7630
TBOOT: Kernel (real mode) from 0x88700 to 0x8bd00
TBOOT: transfering control to kernel @0x1000000...

TB0ne 09-06-2013 08:50 AM

Quote:

Originally Posted by samsad (Post 5022953)
Dear all
I am trying to install Redhat Enterprise Linux 64x version 6.3 or 6.4, on a server that has two Xenon CPU and RAID 1 with two 2TB HDD.
Installation will go very well and because I will use that server as multiple usage I am trying to select all optional packages so that later during installation of applications I will not have any problem. I did the same way of installation in my Virtual Machine (VM Ware) and it is working properly but now that I want to install on the actual server I have a problem.
After installation is finished, I reboot the server but server cannot boot properly. It stop in the screen that shows TPM error. I write down everything that I can see on the screen.

Can you help me how to solve this problem? Maybe there is a package that I must not install and I am installing? I tried not to install any package that has a name TPM in it. Here is what I see in the screen:
Code:

TBOOT: TPM: tpm_validate_locality timeout
TBOOT: TPM is not available
TBOOT: TPM: tmp_validate_locality timeout
TBOOT: TPM: Locality 0 is not open
TBOOT: TPM: write nv 20000002, offset 0000000, 0000004 bytes, return = 00000009
TBOOT: Error: write TPM error: 0x9.
TBOOT: TPM not ready
TBOOT: no LCP module found
TBOOT: Error: ELF magic number is not matched
TBOOT: assuming kernel is Linux format
TBOOT: Initrd from 0x7b58d000 to 0x7e2fa000
TBOOT: Kernel (protected mode) from 0x1000000 to 0x13d7630
TBOOT: Kernel (real mode) from 0x88700 to 0x8bd00
TBOOT: transfering control to kernel @0x1000000...


Did you call Red Hat support?? Since you're using RHEL, you are PAYING for it, right??? Which means you're also paying for support, and access to their knowledgebase, where this very question was asked/answered, along with bug fixes/reports and information. Did you try to look?
http://rhn.redhat.com/errata/RHEA-2011-1633.html
https://rhn.redhat.com/errata/RHBA-2012-0771.html
http://support.lenovo.com/en_US/down...DocID=HT075591
https://access.redhat.com/site/docum...tes/tboot.html


This is regarding the 'trusted boot' scheme. So, update your packages from the online repositories (which you are ALSO paying for access to), and be sure to grab the latest tboot package, or go into your BIOS, and set it to boot in 'legacy' mode, which lets you get around the 'trusted boot' scheme.

samsad 09-09-2013 12:37 AM

Thank you so much for these links.
I don't need to call them anymore because your reply answered my question and solved my problem.

Again thank you

z_haseeb 02-12-2015 04:51 AM

I am facing the same problem. While google I found the below to fix the problem

echo blacklist tpm_tis > /etc/modprobe.d/tps_tis.conf

But the problem is even I am not able to go in to single user mode. Where/how can I run this command.

TB0ne 02-12-2015 08:44 AM

Quote:

Originally Posted by z_haseeb (Post 5315940)
I am facing the same problem. While google I found the below to fix the problem

echo blacklist tpm_tis > /etc/modprobe.d/tps_tis.conf

But the problem is even I am not able to go in to single user mode. Where/how can I run this command.

Please read the replies given above, and also read the "Question Guidelines" link in my posting signature, along with the LQ Rules. You re-opened a thread that was closed for two years, and hijacked it with your own question.

Again, if you're using RHEL, then you can call Red Hat support since you're PAYING FOR IT, right??? And if you found the solution to your problem via Google, could you also not put in "how do I get to single user mode on rhel"? The VERY FIRST HIT tells you, and it's from Red Hat's own website:
https://access.redhat.com/documentat...ng-single.html

z_haseeb 02-12-2015 10:38 PM

Thank you for such help. I dont have RHEL subscription thats why I posted the query here. FUrthermore I saw the posts and google as well but could not able to find any any reply which can help me. I am sorry to post on a closed thread.
My problem is resolved. I found my Motherboard was doing problem. The same hard disk is running the OS fine on other machine.

TB0ne 02-13-2015 08:38 AM

Quote:

Originally Posted by z_haseeb (Post 5316345)
Thank you for such help. I dont have RHEL subscription thats why I posted the query here.

If you're not PAYING for RHEL, then you should NOT BE USING IT.
Quote:

FUrthermore I saw the posts and google as well but could not able to find any any reply which can help me. I am sorry to post on a closed thread.
My problem is resolved. I found my Motherboard was doing problem. The same hard disk is running the OS fine on other machine.
...yet you posted a very specific question about single-user mode, which could have easily been looked up.


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