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Old 04-17-2009, 11:14 AM   #1
Registered: Apr 2005
Location: Sacramento, California
Distribution: Ubuntu 8.04, Fedora 10
Posts: 37

Rep: Reputation: 15
Best Hosted Mail/ Groupware? Zimbra? Google? OpenXchange?

Dear Community,

We are currently a primarily Windows house with ~60 users. We (the IT staff) are tired of Microsoft products and hate Exchange. We're also questioning the logic of in-house email/ groupware in general. It seems to take a lot of our time - and cause anxiety (constantly on call for email issues, archiving/ disaster recovery, etc.)

We are generally interested in Open Source products (or at least good APIs) so that we can change things or extend functionality, if we need to. Our primary need is for mail and calendaring - but sharing documents is nice. These are our main contenders so far (and concerns):

- Google Apps (poor support?)
- Zimbra (Yahoo might be purchased by Microsoft?)
- OpenXchange (needs more research - doesn't seem to be a lot of people using it as a hosted solution)

Would also like to hear any arguments for keeping things in-house. Keep in mind, we have ~60 users and 2.5 IT resources (1 programmer, 1 IT manager and 1/2 desktop support).

Any tips would be greatly appreciated.

Last edited by yekibud; 04-17-2009 at 11:17 AM.
Old 04-17-2009, 01:55 PM   #2
Registered: Apr 2009
Location: Lawrence, KS
Distribution: Debian, Centos
Posts: 102
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I have a similar situation. 1 admin 2.5 developers and about 50 users. I have always done the email myself. We don't however have a need for calendaring. If I were to use a package I would selfhost zimbra. I just don't like my data being in someone elses hands. If I screw up and lose mail I have to fix it. If someone else screws up maybe they decide fixing it isn't too important and they don't mind losing me as a customer. Now I'm sol as I don't have my data, I have to either find a new provider, or set something up myself. Sure I can take them to court and in a few a if they sill have the disks and left them untouched I might be able to get my data but it's a bit late.

In general though I have objections about not having control of my data. I'm not a fan of rented servers, either colo for core infrastructure at a minimum. Now if you need to scale out for something then rented servers or cloud computing males sense but only of they are relying on my core infrastructure that I have physical access to of need be.
Old 04-20-2009, 11:30 AM   #3
Registered: Apr 2005
Location: Sacramento, California
Distribution: Ubuntu 8.04, Fedora 10
Posts: 37

Original Poster
Rep: Reputation: 15
Thanks for your reply, cmdln.

Originally Posted by cmdln View Post
I just don't like my data being in someone elses hands.
That seems to be among the major arguments in favor of an in-house mail solution. But we find it un-likely that Google would screw up, not fix the issue promptly and screw us. I think a few reports like that would be the end of their enterprise mail/groupware hosting product - which I think is a pretty significant part of their business plan.

I guess you need to have been burned once before to feel the weight of that argument. As a great American president once said: "Fool me once, shame on you. Fool me twice... uh... ya can't get fooled again." ;-)

Re: Zimbra

Seems to be a lot of people pretty happy with it.

But I wonder if anybody prefers OpenXchange?


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