Most likely the answer is no, as long as SuSe keeps telling us they are not going to participate, any specific SuSe question can just go in the general Distribution forum.

Yes, the members here might want a specific forum dedicated to SuSe but what LQ.org is trying to accomplish is to have it so each forum is Official.

I'm not sure why members keep asking why as we have stated this over and over, there is no reason why anyone should ask, is it "yes" or "no" in creating a certain forum. IF the distributor tells us no, well then, that's the answer for the time being.

Were not asking for members here to beg, but when we can't convince a distributor to join to create a forum, well then if many members here ask them, it might just help them realize how it can be beneficial to them.

Thank you
 

Thats all Maybe this was asked in the past but I may have missed it. Now I know.

Just to clarify the official stance. All current distro forums here at LQ are officially recognized by the distro. From the first distro forum I created that has been what has been required. The level of participation varies. For some distro we are *the* official forum, for others we are just officially recognized. At this time I see no reason to make an exception (whether that will remain the case remains to be seen) for one distro. As you can see many distros have seen the value of participating. I hope to see a SuSE forum here one day.

--jeremy

Being a new comer to Linux, I find it disheartening that the distribution I bought for $40 (SuSE) won't help out in a forum like this, yet another that I spent less than a buck on will. I had thought that buying a distro as I did helped both the company and me (I'd at least get a book to jump start my transition). Hmmph...

I was quite pleased to be coming out from under windows and into the light of freedom :) Interesting comment made earlier about SuSE's support system that responds that they can't help you. I got that answer on the one email I sent. I enjoyed SuSE but found it difficult to get answers. I found it easier to just go to another distro....

Oh well, maybe one day SuSE will figure it out...

Eh?

If you BOUGHT SuSE, you have a code-key and you should have setup-support.

Just how exactly did you "find out" that there is no setup support? Did you login into SuSE, gave your code (it was in the package) and they refused to give setup-support to you? What did they say? Did you call and get refused? I had no problem getting my initial setup up and running with the SuSE guys on the line with me. I have later used the free setup support extensively via email with no probs...I'm sure you must have missed a detail or gave the wrong code key.

I did have it already running but didn't know things like how to get the advertised multimedia capabilities (like playing videos).Sound didn't work,too if I remember right.
All I got out of Suse about this and any other problem (like 3d with SIS) was a offer to use their professional whatever services - the guys from connectiva send at least an email with a bunch of links about the same problems.
No problem - I can fix my crap myself but Suse is extremely fast wanting to sell you services.

OK, getting back to the main issue, the SuSE forum...

I was wondering if SuSE knows that their rivals and competitors are indeed colaborating with this forum? Just for us to know, is that something that was mentioned to SuSE when contacted by LQ.org? If so, how did they react to that?

They were made aware. I will see what I can do. If you are a SuSE customer and would like to see a SuSE forum here then as noted you should contact SuSE and let your desire be known.

--jeremy

I have contacted SuSE again and will let everyone know what the outcome is.

--jeremy

me too
 

Man! I thought the same thing. Did a bunch of checking into the specifics of the various distros of Linux and decided on SuSe also. Would've been (would be) awesome. I contacted them. Politely, of course.

I'm going to (for now) drop this off into circulation (unsticky), feel free to add any responses necessary, and I hope the best of luck to those who are contacting SuSE to request them to form a Forum here.

COol

I love SuSE, it is more user friendly than RedHat 9
and less buggy than Mandrake 9.1+

I just contact SuSE in hope that we can get something on here.

I just loaded several distros and overall suse works the best.I beleive that is why you do not see as many Questions. Each distro had it's on problams redhat was the worst. I will not ever load it again. mandrake was good but my machine is useless to me without a cdrom and I never got it to work with mandrake.So far I like slackware the best but never got a full install of it so did not have xwindows. I would also like to see a spot here for suse but need to know if I have misunderstood something first. Every since I first heard about linux It was my understanding that what was so great about it was that when you learned about it you could then costumize it to better suite your own needs or likes. My whole point of trying all the distro's I can is to pick out the good and bad from each and build the os that I actaully need and want. I am going with suse 8.2 because as a newbie on this machine it works best for me. But If I have to pick one distro or another I 'm going back to windows because I know I can do everything I need to do on windows and as for as setup? I have an 8 year old daughter who can setup win 98 and work out all her own hardware problams on this machine. Face it it will be a long time before any linux user can say that. But the bad point of microsoft is your stuck with what bill gates thinks your os should be. MY understanding is linux gives you the options. Will there ever be a section dealing with the costomizing of linux here. I beleive there is a real need for that.

I too bought suse 8.2 with "support"
have phoned them a few times for advice and have had the following replies
"that's not covered under our free support"
"that's a hardware problem"
"look for x and phone us back" and then they have gone home.

The book is v pretty and well written, but assumes everything works first time.

Their support forums are pretty good, but under used. And some good tips from their moderators
Maybe if linux questions.org won't provide their own forum, a permanent link could be put on the forums website??

Support from this website has been much better than anything I have got from suse despite there being no specific forum here

However, I have kept going with SUSE 8.2 and am pretty impressed with it.

SuSE has a very comprehensive support forum. Why do they need to pitch in at another forum also? Why not contribute to their site? And as for paying $40 for SuSE, I've payed more than that for a computer game, never mind an OS. I think SuSE provide a good product and are entitled to charge for it. I know this is a little off topic, but people and organisations (even ones offering free software) naturally have vested interests. This is an excellent site (I plan on getting a T-Shirt), but I don't understand why some of you are looking for something which already exists? Just check out http://www.suseforums.com/support/