Yea!, foer petes sake why dont we have a suse forum?

tmakobu - have you read through this thread? The reasons, the current state of affairs and what you can do are quite clearly stated.

:)

apparently they need permission... trickykid has tried and obviously have not got back a go ahead.

maybe we should barrage SuSE ourselves, it's in their best interests

- perry

I have attempted to contact them again and will let everyone know how I make out. Thanks for your patience.

--jeremy

i think they'll come around sooner or later. maybe they just need some time to be exposed to the forum and the concept of participating. if many of their tech guys are German, they may feel a bit apprehensive due to the language barrier. Prehaps some of their UK and US people could help.

No problem, we all know you are doing your best..

Thanks again Jeremy...

FWIW, I have now emailed them. If enough of us do it, they may see the trend and we may see a SuSE forum here.

Fingers crossed ;)

DON'T EXPECT SuSE HERE ANYTIME SOON !!
 

Based on our experience with SuSE Office Desktop 8.1 I can see why SuSE has no interest in being officially visible in this forum as they would need to deal with the insurmountable problems with their distributions. Since it is literally IMPOSSIBLE to obtain ANY Tech Support from SuSE even for installation of their RETAIL PRICED products, which they **CLAIM** comes with Tech Support, (this is a lie based on any number of user reports), then anyone short of a Linux guru or someone looking to be frustrated and disappointed, should avoid SuSE Linux products like the plague, IMNHO.

Speaking from personal experience, SuSE simply takes the money and runs, AND they act like they are doing you a favor with their arrogance.

If you check around the web you will find a LOT of similar reports turning up about incurable SuSE installation issues and TOTAL lack of Tech Support.

WON'T GET FOOLED AGAIN !!!

just curious what the "N" in "IMNHO" stands for.

IMO SUSE 9.0 is one of the more user-friendly distro's, and very well developed. I felt they "could" have been more responsive in customer-service with the one installation problem i had, but have you ever tried to contact MS, or any of the other Linux distro's when you have a problem? and is this the first OS you've ever had a problem with? I spent 3 days on the phone over an incompatibility issue which MS and a hardware vendor both claimed full support of, but both claimed was the responsibility of the "other" party. hmmm.

I've used Debian, RH, and Mandrake, and have found SUSE to be slightly worse than the others for support. In the few machines i have running SUSE, i have not encountered any "insurmountable" problems. i'm currently trying to get LFS up and don't have Slack stable enough to evaluate fairly, but each distro has its own issues.

I think SUSE will eventually join the forum, provide support for the well-rounded distro they have, and we will all benefit. whether i am still using any of their products or not, i will whole-heartedly welcome their presence. i will also attempt to help their customers if they have difficulties in any area where i can contribute.

BTW, what were the difficulties you were having. could be that someone on the forums here could help.

GL

Linux isn't ready for the corp. desktop IMNHO
 

IMNHO = In My Not so Humble Opinion

Having talked to numerous journalists in the Linux community since the outrageous experience we had with SuSE's TOTAL FAILURE to support their product, despite us paying for "90 days free installation Support", we have discovered that none of the distros have much support and that according to these other more knowledgeable Linux sources, SuSE is the worst of all the bunch. Reportedly IBM is the only one providing real Tech Support for Linux distros and of course that's to big enterprise customers.

The general consensus is Linux is a great O/S for geeks but unless you desire to become a Linux programmer, Linux really is NOT ready for Prime Time if you can't even do an automated install without toasting your Windoze partitian or being unable to install standard hardware like modems, CDs, etc.

In regards to other O/S's yes I've used DOS, Win3.x, WFW, Win95, NT4 and W2K and have been building PCs for over (15) years. Even though Windows is without a doubt the most Bug ridden code ever produced, at least for $100 Microsucks will help you install it should you need tech support. Normally we have no problems with Windoze installation. Had Microsuck's recent "critical security update" NOT completely hosed our primary Biz PC, we might not have tried Linux for a few more months. But since Microsuck's "critical security update" left us with a totally hosed Windoze system, (typical day using Windoze...), we figured we'd bring that nightmare to a conclusion. With Linux NOT ready for Prime Time, and us not having the time to become Linux geeks, I guess we'll need to endure a crippled, cobbled, crap Windoze O/S a little longer until some company in the Linux community gets a large reality check. Until then Dollar Bill Gates has nothing to worry about in regards to Linux on the desktop. Who would want to endure the hassles???

The Linux distro mfgs. don't seem to understand a PC is a TOOL for most folks not a TOY ! Most people don't desire to be Linux programmers nor to hang out and discuss the esoteric aspects of Linux code. Most people want to use a PC as a tool as it was designed to be. Until the distros become at least as good a Windoze, which should not be too difficult... Linux will remain primarily for servers and geeks. The fact that companies like SuSE have the BALLS to charge for Tech Support and then refuse to provide a means to even INSTALL their software on a very typical PC config shows they have no qualms adapting to the Microsucks business model of theft and deception. Both companies need to get hit with consumer fraud charges IMNHO, and fork over a few hundred BILLION dollars in refunds to customers so that have a little more appreciation for consumer laws.

Bad news travels fast and if you read other reviews around the Net you'll find even experienced Linux software reviewers confirm incurable hardware issues with typical PC hardware and SuSE Linux installations. SuSE should be ashamed...

The FISH cheer
 

Gimme an F
Gimme a U
Gimme a D
What's that spell. What's that spell. What's that spell.

True story:
A car catches fire at an intersection. After the firetruck leaves the driver strolls over to where I am working to use the phone to call the towtruck. After the call he says to me, "I don't know what could have happened, I just installed a new carburetor myself, yesterday."

Mr. Raceware, put out your fire, stop blaming the carburetor, and your attempts to pass your personal agenda off on others.

Attacking the messenger does NOT fix the problem !
 

Listen pal, you have NO CLUE what you are talking about and no right to attack me based on your (false) belief system.

What I posted are THE FACTS of the matter. What you chose to BELIEVE is up to you. If you check ANY number of forums where SuSE users have posted you will find plenty of documentation to support SuSE's lack of tech support.

If this forum is like others where know-it-all loud mouths like you get to ruin it, then what's the point of having a moderated forum to help Linux users??? I'd think a moderated forum would tell you to not attack someone based on your false beliefs when you have absolutely NO first hand experience with the situation another person posted. Your beliefs have no relevance to the stated incident with SuSE I posted above and as such you should keep your mouth shut.

Attacking me for SuSE's failure to provide the tech support that we paid for isn't going to make SuSE's products or tech support (sic) any better. No one wants more to use Linux than us, but at this point in time it simply isn't ready for the desktop unless you desire to spend your days programming via command line, which MOST consumers have no interest in. A PC is a TOOL for most people NOT a TOY.

I believe you have made your intentions clear.
Thank you.

People - let's all calm down NOW.

Raceware is entitled to his opinion. Obviously his own experience of using SuSE was a negative one. I have had only good experiences with SuSE - but then I am using the most recent version: SuSE 9.0 Professional. Raceware may have a better time with a newer version. I don't know, just an opinion.

Raceware: stop hitting SuSE discussions with your experiences. We understand that you don't like the SuSE distribution. Fine. This thread is to discuss why there is no SuSE forum on LQ. I did, however, notice that at no time have you specified what the problems you had are. This is extremely unhelpful to both us and yourself. Maybe the problem is/was fixable.

Let's keep this thread on topic, please.

well i can say for our business we have switched 2 boxes to Suse9, like it, and are working to switch two more. we may eventually switch to slack or lfs, but have found Suse9 to be a good product. their customer service obviously needs improvement, but i'm confident Novell with address this issue. They are excellent with customer service.

i have been experimenting with linux since NT3.51, and for the first time have evaluated it as "ready" for the desktop. This was because all distro's we installed worked better than MS products (Win2k/XP) on the same boxes(RH, Mdk, and SUSE), with Debian the only exception (slightly worse with hardware than MS). This may have been due to dumb luck or some of the old hardware in some of the boxes. We only have about 8 computers to experiment with, and several are quite similar, but our personal experience has been favorable. i'm very sorry yours has been different.

Mandrake 9.2 worked very well on all systems, and 10 looks to be ready soon. If Suse9.0 didn't work out for you, why not download Mdk9.2 or 10.0 and run it through the paces. The free download should give you a more than adequate idea of hardware compatibility etc.

I think SUSE's participation on the forum would be a benefit to SUSE and their users alike. Until that time, if you have problems, try posting them on the forum here. Often times a different perspective looking at a problem makes all the difference in the world.

GL