Number of audio issues with Realtek ALC1220 (Gigabyte motherboard)

resuni · 08-23-2024, 01:21 PM

I just built a new PC using a Gigabyte B650I AORUS ULTRA and installed Debian. Nearly everything to do with audio is broken. After some tinkering with pavucontrol, I at least got simple playback to work through the analog output. I'm still having a number of issues.

First, plugging headphones into the headphone jack does not switch the audio to the headphones, and remains playing through the speakers. I know the switch is working, because I can see the state toggle between "plugged in"/"unplugged" in pavucontrol. In case it matters, the case is a MasterBox NR200 and the front panel audio jack is a combined headphone+mic jack.

Second, applications aren't picking up the microphone. When I plug my wired headset into the front panel audio jack, I see the microphone show up as "USB Audio" in pavucontrol and I can see activity when I speak. However, this device does not show up in any of my conferencing applications, like Slack or Google Meet. I do notice that the state of the microphone jack does NOT toggle between "plugged in"/"unplugged" when I plug the headset into the front panel jack.

Lastly, my Bluetooth wireless headset isn't working. Using the KDE bluetooth manager, I pair the device, but it shows an error: "The setup of ATH-M20xBT has failed". I close the wizard, and the device looks to be paired despite the error, but the icon for the device in the KDE bluetooth manager shows the generic bluetooth icon rather than the icon indicating it's an audio device. In the past, I've resolved this by removing module-bluetooth-discover from being loaded in /etc/pulse/default.pa and loading it manually after I log in. That doesn't seem to be working this time. I'm using a bluetooth mouse without issue, so bluetooth otherwise seems to be fine. I know it's not an issue with the headset, because I use it on another Debian system without issue. The journal for bluetooth.service shows the following error when I attempt to pair the headset:

Code:

src/device.c:search_cb() FA:26:00:E5:15:D9: error updating services: Host is down (112)

Here's some information about my audio devices. Let me know if I need to provide anything else.

Code:

$ pacmd list-sources
3 source(s) available.
  * index: 2
        name: <alsa_output.usb-Generic_USB_Audio-00.analog-stereo.monitor>
        driver: <module-alsa-card.c>
        flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: RUNNING
        suspend cause: (none)
        priority: 1040
        volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max rewind: 2 KiB
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 2
        linked by: 2
        configured latency: 40.00 ms; range is 16.00 .. 2000.00 ms
        monitor_of: 2
        card: 1 <alsa_card.usb-Generic_USB_Audio-00>
        module: 21
        properties:
                device.description = "Monitor of USB Audio Analog Stereo"
                device.class = "monitor"
                alsa.card = "0"
                alsa.card_name = "USB Audio"
                alsa.long_card_name = "Generic USB Audio at usb-0000:0f:00.3-2, high speed"
                alsa.driver_name = "snd_usb_audio"
                device.bus_path = "pci-0000:0f:00.3-usb-0:2:1.0"
                sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb3/3-2/3-2:1.0/sound/card0"
                udev.id = "usb-Generic_USB_Audio-00"
                device.bus = "usb"
                device.vendor.id = "0414"
                device.vendor.name = "Giga-Byte Technology Co., Ltd"
                device.product.id = "a014"
                device.product.name = "USB Audio"
                device.serial = "Generic_USB_Audio"
                device.string = "0"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-usb"
    index: 3
        name: <alsa_input.usb-Generic_USB_Audio-00.analog-stereo>
        driver: <module-alsa-card.c>
        flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: RUNNING
        suspend cause: (none)
        priority: 9049
        volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
                balance 0.00
        base volume: 41350 /  63% / -12.00 dB
        volume steps: 65537
        muted: no
        current latency: 8.31 ms
        max rewind: 0 KiB
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 1
        linked by: 1
        configured latency: 40.00 ms; range is 0.50 .. 2000.00 ms
        card: 1 <alsa_card.usb-Generic_USB_Audio-00>
        module: 21
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "USB Audio"
                alsa.id = "USB Audio"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "0"
                alsa.card = "0"
                alsa.card_name = "USB Audio"
                alsa.long_card_name = "Generic USB Audio at usb-0000:0f:00.3-2, high speed"
                alsa.driver_name = "snd_usb_audio"
                device.bus_path = "pci-0000:0f:00.3-usb-0:2:1.0"
                sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:0f:00.3/usb3/3-2/3-2:1.0/sound/card0"
                udev.id = "usb-Generic_USB_Audio-00"
                device.bus = "usb"
                device.vendor.id = "0414"
                device.vendor.name = "Giga-Byte Technology Co., Ltd"
                device.product.id = "a014"
                device.product.name = "USB Audio"
                device.serial = "Generic_USB_Audio"
                device.string = "front:0"
                device.buffering.buffer_size = "352800"
                device.buffering.fragment_size = "176400"
                device.access_mode = "mmap+timer"
                device.profile.name = "analog-stereo"
                device.profile.description = "Analog Stereo"
                device.description = "USB Audio Analog Stereo"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-usb"
        ports:
                analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-input-microphone"
        active port: <analog-input-mic>
    index: 6
        name: <alsa_output.pci-0000_0f_00.1.hdmi-stereo.monitor>
        driver: <module-alsa-card.c>
        flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: RUNNING
        suspend cause: (none)
        priority: 1030
        volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max rewind: 6 KiB
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 1
        linked by: 1
        configured latency: 40.00 ms; range is 0.50 .. 1999.82 ms
        monitor_of: 5
        card: 0 <alsa_card.pci-0000_0f_00.1>
        module: 20
        properties:
                device.description = "Monitor of Rembrandt Radeon High Definition Audio Controller Digital Stereo (HDMI)"
                device.class = "monitor"
                alsa.card = "1"
                alsa.card_name = "HD-Audio Generic"
                alsa.long_card_name = "HD-Audio Generic at 0xf6d88000 irq 118"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:0f:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:0f:00.1/sound/card1"
                device.bus = "pci"
                device.vendor.id = "1002"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
                device.product.id = "1640"
                device.product.name = "Rembrandt Radeon High Definition Audio Controller"
                device.string = "1"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"

Code:

$ arecord -l
**** List of CAPTURE Hardware Devices ****
card 0: Audio [USB Audio], device 0: USB Audio [USB Audio]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: Audio [USB Audio], device 1: USB Audio [USB Audio #1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Code:

$ aplay --list-devices
**** List of PLAYBACK Hardware Devices ****
card 0: Audio [USB Audio], device 0: USB Audio [USB Audio]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: Audio [USB Audio], device 1: USB Audio [USB Audio #1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 3: HDMI 0 [ASUS VG289Q1A]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 8: HDMI 2 [VG248]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 9: HDMI 3 [LG Ultra HD]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Code:

$ lsmod | grep snd
snd_hda_codec_hdmi     81920  1
snd_hda_intel          57344  4
snd_intel_dspcfg       36864  1 snd_hda_intel
snd_intel_sdw_acpi     20480  1 snd_intel_dspcfg
snd_usb_audio         376832  6
snd_hda_codec         184320  2 snd_hda_codec_hdmi,snd_hda_intel
snd_usbmidi_lib        45056  1 snd_usb_audio
snd_hda_core          122880  3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_rawmidi            53248  1 snd_usbmidi_lib
snd_seq_device         16384  1 snd_rawmidi
mc                     81920  1 snd_usb_audio
snd_hwdep              16384  2 snd_usb_audio,snd_hda_codec
snd_pcm               159744  9 snd_hda_codec_hdmi,snd_hda_intel,snd_usb_audio,snd_hda_codec,snd_hda_core
snd_timer              49152  1 snd_pcm
snd                   126976  26 snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_usb_audio,snd_usbmidi_lib,snd_hda_codec,snd_timer,snd_pcm,snd_rawmidi
soundcore              16384  1 snd
usbcore               348160  8 xhci_hcd,snd_usb_audio,usbhid,snd_usbmidi_lib,usb_storage,btusb,xhci_pci,uas

Code:

$ lspci -knn | grep -i -A4 Audio
0f:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Rembrandt Radeon High Definition Audio Controller [1002:1640]
        Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Rembrandt Radeon High Definition Audio Controller [1002:1640]
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel
0f:00.2 Encryption controller [1080]: Advanced Micro Devices, Inc. [AMD] VanGogh PSP/CCP [1022:1649]
        Subsystem: Advanced Micro Devices, Inc. [AMD] Family 19h PSP/CCP [1022:1649]
--
0f:00.6 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller [1022:15e3]
        DeviceName: Realtek ALC1220
        Subsystem: Gigabyte Technology Co., Ltd Family 17h/19h HD Audio Controller [1458:a0c3]
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel
10:00.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Device [1022:15b8]
        Subsystem: Gigabyte Technology Co., Ltd Device [1458:5007]

I have spent many hours trying to figure this out, so any help is greatly appreciated!

ferrari · 08-23-2024, 05:10 PM

Show us the output from

Code:

pactl list cards | egrep -i "output|profile"

That will show us the active and available profiles. It is likely that you'll need to set it according to your requirements via the 'Configuration' tab of pavucontrol.

ferrari · 08-23-2024, 05:15 PM

Also, are you solely using PulseAudio, or do you also have PipeWire in the mix? If not sure, please show us the results from

Code:

inxi -Aa

(Run as user)

resuni · 08-23-2024, 07:20 PM

Quote:

Originally Posted by ferrari

Show us the output from

Code:

pactl list cards | egrep -i "output|profile"

That will show us the active and available profiles. It is likely that you'll need to set it according to your requirements via the 'Configuration' tab of pavucontrol.

Code:

        Profiles:
                output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 38668, available: yes)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (sinks: 1, sources: 0, priority: 38468, available: yes)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (sinks: 1, sources: 0, priority: 38468, available: yes)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 33368, available: yes)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 33368, available: yes)
        Active Profile: output:hdmi-stereo
                hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, latency offset: 0 usec, available)
                        Part of profile(s): output:hdmi-stereo
                hdmi-output-1: HDMI / DisplayPort 2 (type: HDMI, priority: 5800, latency offset: 0 usec, not available)
                        Part of profile(s): output:hdmi-stereo-extra1, output:hdmi-surround-extra1, output:hdmi-surround71-extra1
                hdmi-output-2: HDMI / DisplayPort 3 (type: HDMI, priority: 5700, latency offset: 0 usec, available)
                        Part of profile(s): output:hdmi-stereo-extra2
                hdmi-output-3: HDMI / DisplayPort 4 (type: HDMI, priority: 5600, latency offset: 0 usec, available)
                        Part of profile(s): output:hdmi-stereo-extra3, output:hdmi-surround-extra3, output:hdmi-surround71-extra3
        Profiles:
                output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 39268, available: yes)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 6565, available: yes)
                output:analog-stereo+input:iec958-stereo: Analog Stereo Output + Digital Stereo (IEC958) Input (sinks: 1, sources: 1, priority: 39323, available: yes)
                output:iec958-stereo: Digital Stereo (IEC958) Output (sinks: 1, sources: 0, priority: 38268, available: yes)
                output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5565, available: yes)
                output:iec958-stereo+input:iec958-stereo: Digital Stereo Duplex (IEC958) (sinks: 1, sources: 1, priority: 38323, available: yes)
                output:iec958-ac3-surround-51: Digital Surround 5.1 (IEC958/AC3) Output (sinks: 1, sources: 0, priority: 300, available: yes)
                output:iec958-ac3-surround-51+input:analog-stereo: Digital Surround 5.1 (IEC958/AC3) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 365, available: no)
                output:iec958-ac3-surround-51+input:iec958-stereo: Digital Surround 5.1 (IEC958/AC3) Output + Digital Stereo (IEC958) Input (sinks: 1, sources: 1, priority: 33123, available: yes)
        Active Profile: output:analog-stereo+input:analog-stereo
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-ac3-surround-51+input:analog-stereo
                        Part of profile(s): input:iec958-stereo, output:analog-stereo+input:iec958-stereo, output:iec958-stereo+input:iec958-stereo, output:iec958-ac3-surround-51+input:iec958-stereo
                analog-output-speaker: Speakers (type: Speaker, priority: 10000, latency offset: 0 usec, available)
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-stereo+input:iec958-stereo
                analog-output-headphones: Headphones (type: Headphones, priority: 9900, latency offset: 0 usec, not available)
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-stereo+input:iec958-stereo
                iec958-stereo-output: Digital Output (S/PDIF) (type: SPDIF, priority: 0, latency offset: 0 usec, availability unknown)
                        Part of profile(s): output:iec958-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-stereo+input:iec958-stereo

Quote:

Originally Posted by ferrari

Also, are you solely using PulseAudio, or do you also have PipeWire in the mix? If not sure, please show us the results from

Code:

inxi -Aa

(Run as user)

PulseAudio only.

Code:

$ inxi -Aa
bash: inxi: command not found

ferrari · 08-23-2024, 07:49 PM

You need to install inxi first. In any case you’ve now confirmed that you’re only using PA.

ferrari · 08-23-2024, 08:34 PM

Quote:

I'm using a bluetooth mouse without issue, so bluetooth otherwise seems to be fine. I know it's not an issue with the headset, because I use it on another Debian system without issue. The journal for bluetooth.service shows the following error when I attempt to pair the headset:

Code:

src/device.c:search_cb() FA:26:00:E5:15:D9: error updating services: Host is down (112)

FWIW, here's a thread describing a similar error...
https://forum.manjaro.org/t/cant-con...tenously/53686
...and there it seems to be down to not being able to have two BT devices paired concurrently. If you unplug the BT mouse does this problem go away?

ferrari · 08-23-2024, 08:39 PM

Quote:

Second, applications aren't picking up the microphone. When I plug my wired headset into the front panel audio jack, I see the microphone show up as "USB Audio" in pavucontrol and I can see activity when I speak. However, this device does not show up in any of my conferencing applications, like Slack or Google Meet. I do notice that the state of the microphone jack does NOT toggle between "plugged in"/"unplugged" when I plug the headset into the front panel jack.

When you plug in the headset, examine the 'Configuration' tab in pavucontrol again. Can you configure the USB headset profile at that time? Make sure the mic is not muted and the level set as required.

resuni · 08-24-2024, 10:41 AM

Quote:

Originally Posted by ferrari

You need to install inxi first. In any case you’ve now confirmed that you’re only using PA.

Code:

Audio:
  Device-1: AMD Rembrandt Radeon High Definition Audio driver: snd_hda_intel
    v: kernel pcie: bus-ID: 3-2:3 gen: 4 chip-ID: 0414:a014 speed: 16 GT/s
    class-ID: 0300 lanes: 16 bus-ID: 0f:00.1 chip-ID: 1002:1640 class-ID: 0403
  Device-2: AMD Family 17h/19h HD Audio vendor: Gigabyte
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 0f:00.6 chip-ID: 1022:15e3 class-ID: 0403
  Device-3: Giga-Byte USB Audio type: USB
    driver: hid-generic,snd-usb-audio,usbhid
  API: ALSA v: k6.1.0-23-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PulseAudio v: 16.1 status: active tools: pacat,pactl,pavucontrol

Quote:

Originally Posted by ferrari

FWIW, here's a thread describing a similar error...
https://forum.manjaro.org/t/cant-con...tenously/53686
...and there it seems to be down to not being able to have two BT devices paired concurrently. If you unplug the BT mouse does this problem go away?

I unpaired the bluetooth mouse and tried to pair the headset again, but got the same error. I would have been surprised if this worked, because my other Debian machine pairs with both the mouse and headset simultaneously without issue. I also tried factory resetting the headset to clear out any configuration in case there's a maximum number of devices it can pair with, but that didn't work either.

Quote:

Originally Posted by ferrari

When you plug in the headset, examine the 'Configuration' tab in pavucontrol again. Can you configure the USB headset profile at that time? Make sure the mic is not muted and the level set as required.

To clarify my situation, I have two different headsets: A bluetooth headset, and an analog headset I've been plugging into the front panel combination headphone+mic jack. There is no USB headset, but PulseAudio appears to be naming my motherboard's on-board audio device "USB Audio".

The "USB Audio" device is available in the Configuration tab regardless of whether or not the analog headset is plugged in. I've set the configuration to "Analog Stereo Duplex" per some recommendations I've seen online, but the behavior doesn't change if I set it to "Analog Stereo Output". I've tried every profile with the headset plugged in, but no profile makes the audio come out the headphones. As for the mic, pavucontrol shows activity on "USB Audio", but "USB Audio" is not offered as an option in any application that records audio.

ferrari · 08-24-2024, 03:55 PM

Thanks for the further clarification. Multiple issues in one thread can lead to a confusing discussion. I suggest starting a new thread for the BT issue.

Anyway, with respect to the wrong microphone being used, see if the following guide helps:
https://wiki.archlinux.org/title/Pul...ong_microphone

resuni · 08-30-2024, 04:37 PM

I got the headset working. Here's what I did:

STOP using the KDE bluetooth manager and install blueman instead
When pairing with the headset using blueman, I saw the following error in the journal for bluetooth.service: "a2dp-sink profile connect failed ... Protocol not available" - This led me to this thread: https://askubuntu.com/questions/1172...connect-failed
First, I installed libspa-0.2-bluetooth: sudo apt install libspa-0.2-bluetooth
Then, I added load-module module-bluez5-discover to /etc/pulse/default.pa and killed pulseaudio (it restarts automatically) via: pulseaudio -k
At this point, only the headphones show up in pavucontrol. Going to the Configuration tab, I can change this to "Handsfree Head Unit (HFP)", and the microphone appears.

EDIT: In order to preserve the audio profile for the headset, find where module-card-restore is loaded in /etc/pulse/default.pa and add "restore_bluetooth_profile=true":

Code:

load-module module-card-restore restore_bluetooth_profile=true

ferrari · 08-30-2024, 06:08 PM

Thanks for reporting back. It may help others who come searching.