dbus and HPLIP

Ole Juul · 01-13-2009, 09:09 PM

I recently installed HP Linux Imaging and Printing System (ver. 2.8.12) in Kubuntu 6.04 and am able to print, but not able to see "status updates" in HP-toolbox. This is not critical but I don't like having error messages.

When I open HP-toolbox I get the following error:

Code:

warning: python-dbus not installed.

HP Linux Imaging and Printing System (ver. 2.8.12)
HP Device Manager ver. 15.0
--(snip Copyright etc.)--
error: Unable to load dbus - Automatic status updates in HPLIP Device Manager will be disabled.
X Error: BadDevice, invalid or uninitialized input device 168
  Major opcode:  145
  Minor opcode:  3
  Resource id:  0x0
Failed to open device
X Error: BadDevice, invalid or uninitialized input device 168
  Major opcode:  145
  Minor opcode:  3
  Resource id:  0x0
Failed to open device
ole@SCO:~$

I have installed python-dbus and ALL other dbus related programs which are available through Adept except dev and doc. Any suggestions?

alan_ri · 01-13-2009, 09:50 PM

Have you try it as root.Maybe it's looking for the d-bus in the wrong path.Check hplips config files.Did you run hp-setup?

Ole Juul · 01-13-2009, 11:21 PM

Quote:

Originally Posted by alan_ri

Have you try it as root.Maybe it's looking for the d-bus in the wrong path.Check hplips config files.Did you run hp-setup?

Thanks for the suggestions, alan_ri. I just ran hp-setup as root (which is actually the only way possible), and it gave me another error message:

Code:

warning: python-dbus not installed.
warning: No display found.
error: hp-setup requires GUI support (try running with --qt4). Also, try using interactive (-i) mode.

I don't know what qt4 is, and running with interactive just says I have another printer by that name installed, which of course I have because I've done this before and it prints OK.

I restarted dbus, but get the same results. The problem is getting HP-setup to understand that d-bus is installed.

What should I look for in hplips config?
Here are some possibly pertinent lines from /etc/hp/hplip.conf:

Code:

foomatic-drv-install = no
dbus-build = no

BTW, I also installed the same printer on another machine which is running Kubuntu 8.04 and it works fine there.

alan_ri · 01-14-2009, 08:55 AM

Post the output of hp-check -t,and install d-bus dev.

Ole Juul · 01-14-2009, 05:13 PM

Quote:

Originally Posted by alan_ri

Post the output of hp-check -t,and install d-bus dev.

OK, all dbus Aptitude entries except documentaion are installed.
I ran hp-check -t and found two installation suggestions there.
1. python-reportlab
2. libsane
I then did a "sudo aptitude install --assume-yes" on both of those and the results for both was "0 packages upgraded, 0 newly installed, 0 to remove ... Need to get 0B of archives."

The output of hp-check -t is quite long so I snipped some parts;

Code:

hp-check[25265]: info: :
Initializing. Please wait...
Ubuntu
6.06
scheduler is running
1.2.2
Linux SCO 2.6.15-52-386 #1 PREEMPT Wed Oct 22 18:48:55 UTC 2008 i686 GNU/Linux
--------snip----------------------------

HPOJ running?
hp-check[25265]: info: :No, HPOJ is not running (OK).
hp-check[25265]: info: :
hp-check[25265]: info: :Checking Python version...
hp-check[25265]: info: :OK, version 2.4.3 installed
hp-check[25265]: info: :
hp-check[25265]: info: :Checking PyQt 3.x version...
hp-check[25265]: info: :OK, version 3.15 installed.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking PyQt 4.x version...
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for CUPS...
hp-check[25265]: info: :Status: scheduler is running
hp-check[25265]: info: :Version: 1.2.2
hp-check[25265]: info: :error_log is set to level: warn

---------------snip--------------

hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dbus/python-dbus...
hp-check[25265]: info: :dbus daemon is running.
hp-check[25265]: info: :python-dbus version: 0.51.0
hp-check[25265]: info: :
hp-check[25265]: info: :
hp-check[25265]: info: :------------------------------------
hp-check[25265]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[25265]: info: :------------------------------------
hp-check[25265]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: cups - Common Unix Printing System...

---------------snip--------------

hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dbus/python-dbus...
hp-check[25265]: info: :dbus daemon is running.
hp-check[25265]: info: :python-dbus version: 0.51.0
hp-check[25265]: info: :
hp-check[25265]: info: :
hp-check[25265]: info: :------------------------------------
hp-check[25265]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[25265]: info: :------------------------------------
hp-check[25265]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: cups - Common Unix Printing System...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: cups-ddk - CUPS driver development kit...

warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: cups-devel- Common Unix Printing System development files...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: dbus - Message bus system...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: libtool - Library building support services...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: libusb - USB library...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: PyQt 3- Qt interface for Python (for Qt version 3.x)...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: PyQt 4- Qt interface for Python (for Qt version 4.x)...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: python-ctypes - A foreign function library for Python...
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: python-dbus - Python bindings for dbus...

error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: python-devel - Python development files...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: Python XML libraries...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: Reportlab - PDF library for Python...

warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[25265]: info: :To install this dependency, execute this command:
hp-check[25265]: info: :sudo aptitude install --assume-yes python-reportlab hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: SANE - Scanning library...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: scanimage - Shell scanning program...

warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP fu
nctionality may not function properly.
hp-check[25265]: info: :To install this dependency, execute this command:
hp-check[25265]: info: :sudo aptitude install --assume-yes libsane
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :
hp-check[25265]: info: :----------------------
hp-check[25265]: info: :| HPLIP INSTALLATION |
hp-check[25265]: info: :----------------------
hp-check[25265]: info: :
hp-check[25265]: info: :
hp-check[25265]: info: :Currently installed HPLIP version...
hp-check[25265]: info: :HPLIP 2.8.12 currently installed in '/usr/share/hplip'
.
hp-check[25265]: info: :
hp-check[25265]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[25265]: info: :[dirs]
run = /var/run
cupsbackend = /usr/lib/cups/backend
ppd = /usr/share/ppd/hpijs/HP
doc = /usr/share/doc/hplip-2.8.12
drv = /usr/share/cups/drv/hp
ppdbase = /usr/share/ppd/hpijs
home = /usr/share/hplip
cupsfilter = /usr/lib/cups/filter
icon = /usr/share/applications

[last_used]
device_uri = hp:/net/Officejet_Pro_K8600?ip=192.168.1.100

[hplip]
version = 2.8.12

[configure]
foomatic-rip-hplip-install = yes
qt4 = no
foomatic-ppd-install = yes
doc-build = yes
qt3 = yes
cups11-build = no
gui-build = yes
internal-tag = 2.8.12.26
foomatic-drv-install = no
pp-build = yes
ui-toolkit = qt3
scanner-build = yes
network-build = yes
restricted-build = no
dbus-build = no
shadow-build = no
fax-build = no


hp-check[25265]: info: :
hp-check[25265]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[25265]: info: :[last_used]
device_uri = hp:/net/Officejet_Pro_K8600?ip=192.168.1.100

[installation]
version = 2.8.12.26
date_time = 01/14/09 14:13:43

---------------snip--------

hp-check[25265]: info: :Officejet_Pro_K8600
hp-check[25265]: info: :-------------------
hp-check[25265]: info: :Type: Printer
hp-check[25265]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
hp-check[25265]: info: :Device URI: hp:/net/Officejet_Pro_K8600?ip=192.168.1.1
00
hp-check[25265]: info: :PPD: /etc/cups/ppd/Officejet_Pro_K8600.ppd
hp-check[25265]: info: :PPD Description: HP Officejet Pro k8600 Foomatic/hpijs
, hpijs 2.8.12.26
hp-check[25265]: info: :Printer status: printer Officejet_Pro_K8600 is idle.
enabled since Sun 04 Jan 2009 10:32:11 PM PST
hp-check[25265]: info: :Communication status: Good


hp-check[25265]: info: :
hp-check[25265]: info: :
hp-check[25265]: info: :----------------------
hp-check[25265]: info: :| SANE CONFIGURATION |
hp-check[25265]: info: :----------------------
hp-check[25265]: info: :
hp-check[25265]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
hp-check[25265]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking output of 'scanimage -L'...
error: scanimage not found.
hp-check[25265]: info: :
hp-check[25265]: info: :---------------------
hp-check[25265]: info: :| PYTHON EXTENSIONS |
hp-check[25265]: info: :---------------------
hp-check[25265]: info: :
hp-check[25265]: info: :Checking 'cupsext' CUPS extension...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking 'pcardext' Photocard extension...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking 'hpmudext' I/O extension...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :Checking 'scanext' SANE scanning extension...
hp-check[25265]: info: :OK, found.
hp-check[25265]: info: :
hp-check[25265]: info: :
hp-check[25265]: info: :-----------------
hp-check[25265]: info: :| USB I/O SETUP |
hp-check[25265]: info: :-----------------
hp-check[25265]: info: :
hp-check[25265]: info: :
hp-check[25265]: info: :Checking for permissions of USB attached printers...
hp-check[25265]: info: :

hp-check[25265]: info: :-----------
hp-check[25265]: info: :| SUMMARY |
hp-check[25265]: info: :-----------
hp-check[25265]: info: :
error: 6 errors and/or warnings.
hp-check[25265]: info: :
hp-check[25265]: info: :Summary of needed commands to run to satisfy missing dependencies:
hp-check[25265]: info: :sudo aptitude install --assume-yes python-reportlab
hp-check[25265]: info: :sudo aptitude install --assume-yes libsane
hp-check[25265]: info: :
hp-check[25265]: info: :Please refer to the installation instructions at:
hp-check[25265]: info: :http://hplip.sourceforge.net/install/index.html

hp-check[25265]: info: :
hp-check[25265]: info: :Done.

Thanks alan_ri for looking at this.

alan_ri · 01-14-2009, 08:17 PM

apt-get install python-reportlab
apt-get install libsane.
Try that.
Also install Qt4 and PyQt4.I think there's the problem.

Ole Juul · 01-14-2009, 10:09 PM

Quote:

Originally Posted by alan_ri

apt-get install python-reportlab
apt-get install libsane.
Try that.
Also install Qt4 and PyQt4.I think there's the problem.

I just uninstalled and reinstalled hplip and came to the same conslusion. However

python-reportlab will not uninstall (nor purge) properly and it will not install properly either. Here is what Aptitude says:

Code:

There was an error committing changes. There was possibly a problem
downloading some packages, or else the commit would break packages.

The HP installation also reports optional missing dependencies but it cannot install them because:

Code:

warning: This installer cannot install 'cups-ddk' for your distro/OS
and/or version. A package manager 'adept_notifier' appears to be running.
Please quit the package manager and press enter to continue (i=ignore, r=retry*, f=force, q=quit)

Unfortunately killing "adept_notifier" makes it impossible to install anything. I tried it.

After reading your suggestion just now, I installed libsane-extras, and libsane-extras-dev as well as lsb-qt4. There is no PyQt4, or similar, available. Aptitude reports the same as above (There was an error etc) but they still installed.

Then I ran the install again, but it still couldn't do those missing dependecies. After throughly breaking the system

I am now back to where I was and I can print again.

It is unfortunate that I still cannot get full functionality, but perhaps it would be safer to leave things as they are and hope for a better situation when I upgrade to 8.04. ... unless you have a better idea.

Cheers,
Ole

alan_ri · 01-14-2009, 10:53 PM

Ok,we will do this from the begining. If you still have the source tar ball go into the source directory--for example;

Code:

cd ~/Desktop/hplip-2.8.12

then execute this command to remove/uninstall HPLIP:

Code:

sudo make uninstall

then run

Code:

sudo rm -rf /usr/share/hplip

then run

Code:

sudo apt-get update

then

Code:

sudo aptitude install --assume-yes libcupsys2 libcupsys2-dev cupsys-bsd libdbus-1-dev build-essential gs-esp openssl libjpeg62-dev libsnmp9-dev build-essential libtool libusb-dev build-essential python-imaging python-qt3 python-ctypes python-dbus python2.5-dev python python python-reportlab libsane libsane-dev libsane xsane

then go here and download the tar package to your desktop.
Then

Code:

cd ~/Desktop

Code:

tar xvfz hplip-2.8.12.tar.gz

Code:

cd hplip-2.8.12

Code:

./configure --with-hpppddir=/usr/share/ppd/hpijs/HP --prefix=/usr --disable-qt4 --enable-foomatic-ppd-install --enable-doc-build --enable-qt3 --enable-gui-build --disable-foomatic-drv-install --disable-pp-build --enable-network-build --enable-dbus-build --disable-hpijs-only-build --enable-scan-build --enable-fax-build

Code:

make

Code:

sudo python ./installer/fix_symlink.py

Code:

sudo make install

Reboot.

Ole Juul · 01-15-2009, 02:03 AM

Thankyou for all that work! I tried it several times and it doesn't look good. My feeling is that there are a number changes since the release of my old 6.04 that have left me in the dust. Some things have broken and the depositories are not right any more. I know they should be, but the problem here seems to indicate otherwise. Unfortunately I don't know enough about debugging this situation to file any bug report.

Your suggestions simply broke the printing system every time, and to bring it back I had to run the hplip-2.8.12.run automatic script. That works every time (fortunately) but leaves me in the same situation.

In case it is of interest, here are some of the errors I encountered:

Code:

Failed to fetch http://people.ubuntu.com/~doko/OOo2/./Packages.gz 404 Not Found
Reading package lists... Done
E: Some index files failed to download, they have been ignored, or old ones used instead.
------
- Creating/updating hplip user account...
 * Starting HP Linux Printing and Imaging System
invoke-rc.d: initscript hplip, action "start" failed.
dpkg: error processing hplip (--configure):
 subprocess post-installation script returned error exit status 1
Errors were encountered while processing:
 hplip
-----
make: Nothing to be done for `all'.
-----
sudo python ./installer/fix_symlink.py
python: can't open file './installer/fix_symlink.py': [Errno 2] No such file or directory

I have now spent many hours on this, and I am afraid that despite your generous help, it has been for nothing. I am not well and don't feel that I have the energy to continue.

After a number of years of not being able to print in Linux (and I won't use MSwindows) I should be grateful that I can now. Perhaps some time in the future Linux will be able to print from every computer, but I don't have much hope and am willing to accept that situation. For me to want to have full functionality is simply asking too much and perhaps even a little arrogant.

I fear that maybe I shouldn't have asked for help in the first place as I am getting quite tired and need to rest. Thankyou very much for your generous help.

alan_ri · 01-15-2009, 04:05 AM

No problem,just please upgrade your distribution,it should work then and you'll have a better support overall.