Deepin Movie not running

heffo_j · 04-29-2015, 04:49 PM

Hi there,

I can't get the Deepin Movie to run - so I use something else. But for the sake of seeing it run I thought I would post this data from terminal here. Perhaps someone can understand what is needed to fix the problem.

Code:

deepin-movie
/usr/lib/pymodules/python2.7/ass/__init__.py:7: UserWarning: Could not load renderer: /usr/lib/x86_64-linux-gnu/libass.so.4: undefined symbol: ass_set_storage_size
  warnings.warn("Could not load renderer: " + str(e))
QSGContext::initialize: stencil buffer support missing, expect rendering errors
QOpenGLShaderProgram: could not create shader program
QOpenGLShader: could not create shader
QOpenGLShader: could not create shader
shader compilation failed: 
""
QOpenGLShaderProgram::uniformLocation( matrix ): shader program is not linked
QOpenGLShaderProgram::uniformLocation( opacity ): shader program is not linked
QOpenGLShaderProgram: could not create shader program
QOpenGLShader: could not create shader
QOpenGLShader: could not create shader
shader compilation failed: 
""
QOpenGLShaderProgram::uniformLocation( matrix ): shader program is not linked
QOpenGLShaderProgram::uniformLocation( opacity ): shader program is not linked
QOpenGLShaderProgram: could not create shader program
QOpenGLShader: could not create shader
QQuickCustomMaterialShader: Shader compilation failed:
""
QOpenGLShader: could not create shader
QOpenGLShader: could not create shader
QOpenGLShaderProgram::uniformLocation( qt_Matrix ): shader program is not linked
QOpenGLShaderProgram::uniformLocation( startPoint ): shader program is not linked
QOpenGLShaderProgram::uniformLocation( l ): shader program is not linked
QOpenGLShaderProgram::uniformLocation( matrixData ): shader program is not linked
QOpenGLShaderProgram::uniformLocation( source ): shader program is not linked
QOpenGLShaderProgram::uniformLocation( qt_SubRect_source ): shader program is not linked
QOpenGLShaderProgram::uniformLocation( qt_Opacity ): shader program is not linked
[1]    12972 segmentation fault  deepin-movie

p.s. I tried to post this on the new Deepin Forum but it doesn't work for me on Firefox.

Thanks
Platypus

frankbell · 04-29-2015, 08:45 PM

Is the file /usr/lib/x86_64-linux-gnu/libass.so.4 present on your system? According to the error message, it would appear to be implicated in this problem.

heffo_j · 04-29-2015, 09:02 PM

thanks for replying frankbee,

Synaptic tells me that libass is installed. It apparently is a library to do with subtitles.

I'm wondering whether my NVIDIA driver is causing issues because of the references to the OpenGL shader being a problem.

frankbell · 04-29-2015, 09:37 PM

Good luck. I don't run Deepin, so I'm not in much position to help beyond trying to assist in parsing an error message. Plus I use VLC for almost everything audio-visual and all my computers are Intel inside (that wasn't a decision--it just happened).

heffo_j · 04-29-2015, 10:03 PM

Thanks frankbell

ps1max · 05-06-2015, 06:53 PM

it might be because o nvidia drivers, because i suffer of the same issue on my laptop using nvidia graphic card, but my othe laptop using ATI the Dmovie app works flawless.