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-   -   RedHat forcing to buy books for RHCSA/RHCE. Really? (https://www.linuxquestions.org/questions/linux-certification-46/redhat-forcing-to-buy-books-for-rhcsa-rhce-really-932860/)

0penMind 03-05-2012 01:51 PM

RedHat forcing to buy books for RHCSA/RHCE. Really?
 
Hi All,

I am greatly suprised by the way Red Hat is forcing students to buy Red Hat printed books prior taking the exams.

I live in Inida and I experienced this annoying Red Hat culture here. People who took RHCE/RHCSA exams outside India could you please share if you also had to buy thier books to book exams??

I wrote to Red Hat and they have ignored it.

This is a true culture shock, not this http://www.businessinsider.com/the-s...he-boss-2012-2

Just need to confirm with you all if Red Hat doing this or the trainig partners doing. Below is the email correspondence with Red Hat.

Thank you!!

##############################################################################
How take exams without buying Red Hat books?
4 messages
18 February 2012 17:45
To: training@redhat.com
Hello,

I decided to take up RHCE exam and approched few of recommended Red Hat partners (http://www.apac.redhat.com/training/india/schedule.php), for my surprise, they all say that I need to pay Rs. 5,000 for the books + Exam Fees to register. Is this really true? Why are they forcing me to buy books? I have bought books from independent authors and done my studying, I really don't need Red Hat books now.

I have lot of respect and love for this company, I like how they support freedom and Open Source. Forcing me to buy something I don't want is contradictory to Red Hat culture, right?

Please let me know how I can simply take the exam.


Training Coordinator <training@redhat.com> 20 February 2012 22:28
Dear XXXXX,

Thank you for contacting Red Hat.

We really apologize, but you have reached the US/ Canada Enrollment Center. For more information about courses and promotion in other regions please visit our website: http://www.redhat.com/about/corporate/wwoffices/

Thank you!

Red Hat Training Coordinator


*Europe, Middle East and Africa*
training-fr@redhat.com - France
training-es@redhat.com - ES
training-de@redhat.com - Germany
training-it@redhat.com - Italy
training-benelux@redhat.com - Belgium, Netherlands AND Luxembourg
training-nordics@redhat.com - SE,DK, IS, FI, NO
training-uk@redhat.com - United Kingdom
Training-eu@redhat.com - Europe, other regions
training-me@redhat.com - Middle East, other regions
training-africa@redhat.com - Africa, other regions
Use on-line forms http://www.europe.redhat.com/training/ : Czech
Republic, Russia, South Africa, Sweden,

*Americas*
training-br@redhat.com - Brazil
training-latam@redhat.com - Latin America
training-au@redhat.com - Australia
training@redhat.com - United States

*Asia Pacific *
training-cn@redhat.com - China
training-in@redhat.com - Indian Subcontinent
training-hk@redhat.com - Hong Kong & Taiwan
training-jp@redhat.com - Japan
training-kr@redhat.com - Korea
training-my@redhat.com - Malaysia
training-nz@redhat.com - New Zeland
training-sg@redhat.com - Singapore
training-asean@redhat.com - Asia Pacific
[Quoted text hidden]
ref:_00DU0I2rC._500U01rqxP:ref

20 February 2012 22:31
To: training-in@redhat.com
Hello,

Please help me with the below issue.

Thanks
[Quoted text hidden]
23 February 2012 17:57
To: training-in@redhat.com
Hello Team,

I'm waiting for your reply.

Thanks
[Quoted text hidden]

acid_kewpie 03-06-2012 06:49 AM

No, it's not compulsory at all. I don't believe I've ever seen anything from RedHat even suggest it. I note that you've provided literally no evidence for your claims at all, just you complaining about them. Why should we believe you? The courses included printed annotated notes of the course material if that's what you mean... But EVERY course I think I've ever been on I walk away with some poorly bound pile of paper.

It is MASSIVELY naive to think that RedHat are somehow against open source merely by business a commercial business with a product to sell. If they are "forcing" you to buy a book, are they not also "forcing" you to give them money for an RHCSA / RHCE / RHCA certification? Should they just teach you for free, with a complimentary pair of sandals and a pack of joss sticks?

0penMind 03-07-2012 12:57 PM

Chris,

Thanks for the reply, I feel better.

I contacted these http://www.apac.redhat.com/training/india/schedule.php trainig partners and all say that I have to buy the books without which I cannot take the exam. This all evidence I've got.

Assuming that training partners are cheating on us, I reported this to Red Hat (training-in@redhat.com) and it's so unfortunate that they never replied.

I just need to get the attention of the concerned person in Red Hat and I'm not sure how do it.

Thanks!

0penMind 03-07-2012 01:06 PM

Oh, I don't want them to teach me. I just need to write the exams, I have read it from independent author's book. If I need to take Microsoft exam or Ubuntu, LPI etc... I just need to pay the exams fees and take up the exam. Nobody forces me to buy books before I could take up the exam.

Hope you understand my situation.

Thanks!

0penMind 03-13-2012 07:29 AM

People,

I'm sure something is not right here but can't get the facts. Please help!

Thank you.

0penMind 03-15-2012 07:16 AM

Chris/All

I've an email from one of the training institute where they say that it mandatory for me to submit a coupon while registing the eaxam and this coupon is in the book which they sell.

Would this be useful? Could any of you help?

Thanks!

deep27ak 03-15-2012 07:24 AM

I am not very sure about this but as per my knowledge that last page of registration is required to get some discount for the exam as what happened to my case when I was about to take the exam but I couldn't give due to some problems so I am not very sure with that. Have you consulted any red hat certified institute regarding the same?

As per my knowledge the only thing you need to do is pay the exam money and nothing else. Make sure you get in touch with "RED HAT CERTIFIED INSTITUTE" for any queries.

0penMind 03-15-2012 07:46 AM

Thanks Deepak.

Yes, I have contacted many Authorized Training Centers and all have the same story but they differ in price, few demand 4,500 and others up-to 5,250. If this was from Red Hat prices can't vary.
As I said before I have an email from one of the training center but I'm not sure if it's appropriate to post it here but surely will use it whenever required.

Like you said all are playing with this discount coupon thingy.

Logically it should be like this: If you attend training you will get the material and discount coupon and you could register with some discounts. This sounds better right?

Now, the situation is that they need (mandatory) this discount coupon to get registered for the exam though I don't need training. I will have to pay to buy this discount coupon and I will not get any discount on the exam fees. I have to mention the books what they sell with the discount coupon will not help to pass the exam, it is merely Objectives of the exams and few practice questions

Isn't this very unfair???

deep27ak 03-15-2012 07:55 AM

I am not very sure what to comment on that as it sounds very unlogical.Even I am planning to take the RHCE exams in a few months and even I had taken RHEL training long time back and I don't have the books so I don't know about this case if even I will have to purchase the book and as per the exam price is concerned. I think it will vary as per the institute as per the profit they will have in the exam fees.

And I can't comment on this one whether it has become mandatory to get the discount vouchers as I have no idea for the current environment. Last time when i did my RHEL was 3 yrs back when the course fee was around 12000rs for 2 attempts and yes the institute did asked for the vouchers at the back side of book to get some discount price.

Why don't you consult institutes in different states and get updated news on this one.
and you have mentioned "Authorized Training centers" which you see there is a difference from "RED HAT CERTIFIED CENTERS" so are you sure you are looking for info at the right place?

0penMind 03-15-2012 08:05 AM

I got the Instiute info from here http://www.apac.redhat.com/training/india/schedule.php. If the insitute is not listed here then they charge you less than 5,250 else it's flat 5,250.

Like you said I'll check this in different states and update the post.

Thanks for your time.

deep27ak 03-15-2012 08:10 AM

Just hit a search on google for "RED HAT CERTIFIED INSTITUTES" in India and you will get a bunch of options. Just call them individually and clarify your doubts

unSpawn 03-16-2012 01:11 AM

Moved: This thread is more suitable in the Linux - Certification forum and has been moved accordingly to help your thread/question get the exposure it deserves.

mike_rhce 03-16-2012 11:51 AM

Dear OpenMind,

It sounds like you're looking for "courses" EX200 (RHCSA) and EX300 (RHCE). Where available, they're listed as courses. However, they are just the exam. I do not know if any of the "institutes" you note offer these courses. (The corresponding "rapid track" courses with books and instruction are RH200 and RH300.)

0penMind 03-19-2012 08:43 AM

Hi mike,

I am not looking for courses. I'm prepared for exams, I just need to take up the exams. I expect to pay the exam fees only whilet I take up the exams.

To be honest this is not the issue with the money, I can afford it.

It is mostly ethical and transparency issue.

Thank you!

mike_rhce 03-19-2012 08:54 AM

Dear OpenMind, please read the description for the 'courses' I listed.

http://www.redhat.com/training/courses/ex200/
http://www.redhat.com/training/courses/ex300/

As you can see, even though they are listed as 'courses,' they are just the exams.

However, I do not know if these courses are offered in your area.

Joy1982 03-20-2012 02:59 PM

Open Mind You are True....all are Cheater....Same is my Case....Learned Own-self For book Asked Rs 4500....the Center had for own Student Question Pre Given and Practice for 1 Month with Soln...Just in main Exam Write the by-heard Question.../these are Show OFF Exam...everything is linked...

Teach them a Lesson..they are Succors...They Said after book Training From 10AM to 5PM but Nill before Exam 5 - 7 Min Fast Track...Pressurizing..Sucking money

0penMind 03-31-2012 10:43 AM

After a long persuit with Red Hat India trainig, I got the below answer. This answers all my questions. I'm curious to know if this policy is only in India or it's the same in your country. Please help me understand.

Quote:

For clarity sake, I would like to reiterate that no person is allowed to
attempt a Red Hat exam unless the person has attended an official training
at a Red Hat Certified Training Partner and is in receipt of Red Hat's
official courseware. the RHCTP is free to decide the price of the training
and courseware. Only the exam price is regulated by Red Hat.
Thanks for your time and support!

0penMind 03-31-2012 12:07 PM

Like Joy1982 said. RH Training Partners are abusing the above mentioned policy by RH. I'm sure Red Hat by now know what's happening and how worse it can get.

Why RH has adopted this kind of policy which has the greatest potential for the Partners to kill students? RH choose this business model for some benefit but I still feel Red Hat is not doing fair in Training front.

It is a great company it changed the perspective of Open Source on the face of the earth and now it is going to break the 1 billion barrier, I so very happy that RH is doing great and I'm proud of it too.
I have always done every possible bit to Open Source in general and Red Hat. I have promoted people to use Red Hat, I have helped at least a 25 small office to move from Widows to RH, I have trained students for free to finish RHCE but now I have to take-up the exam for employment obligations and I found this shocking news...

I have decided not to take RHCE under these norms though I loose my job. I still love RH as a company, it's products, open spirit and all of it except for their stupid training policy. If I really need a certification probably I will do LPI though it's not as popular as RH, I can live with it.

May be this event will change my career path, just can't compromise on freedom. Thanks to RH Training (India).

silverstone 05-03-2012 10:19 AM

Dear OpenMind,

This might be old thread now, but if you are still following, I'm also going through the same ordeal.
Kindly check my post here http://www.linuxquestions.org/questi...n-exam-943104/

manish.chandra 06-02-2012 12:02 AM

RHCE
 
Well it's true... I have passed RHCE exam on 29-5-12 ...with 100% marks :-)..hehehe.. I also have to buy 3 books worth Rs 4500 to appear for the exam..Because there are forms at the end of book which you need to fill up and submit in exam hall... however I don't mind it because Red hat books are excellent compact collection of knowledge... And if you are ready to pay 20000 for exam ..then I don't think another 4500 would be much of an issue..However this is my personal book..Because I loved that book...It's kind of workbook...I found many many things there which were new to me...
Apart from this you can always trust red hat contents...isn't it :-) Moreover redhat provides you OS, source code, Unlimited binaries packages for free... What else should on expect!! Microsoft doesn't provide you source code and OS for free...Then no point in complaining..Apart from this even if red hat is doing business with this then I fully support this...because to grow redhat needs to grow financially as well... And all open source fans would like redhat to grow..

em31amit 06-02-2012 06:33 AM

@mainish.chandra
what do you mean by providing source code, OS and Unlimtied binaries packages ?, I know they'll provide a DVD of RHEL after passing the exam. and Linux is Free, and also i don't think that they provide you any SOURCE CODE for proprietaries packages .. second.. Are they providing RHN Subscription for update, I don't think they're providing ??

deep27ak 06-02-2012 08:01 AM

Quote:

Originally Posted by manish.chandra (Post 4693605)
Well it's true... I have passed RHCE exam on 29-5-12 ...with 100% marks :-)..hehehe.. I also have to buy 3 books worth Rs 4500 to appear for the exam..Because there are forms at the end of book which you need to fill up and submit in exam hall... however I don't mind it because Red hat books are excellent compact collection of knowledge... And if you are ready to pay 20000 for exam ..then I don't think another 4500 would be much of an issue..However this is my personal book..Because I loved that book...It's kind of workbook...I found many many things there which were new to me...
Apart from this you can always trust red hat contents...isn't it :-) Moreover redhat provides you OS, source code, Unlimited binaries packages for free... What else should on expect!! Microsoft doesn't provide you source code and OS for free...Then no point in complaining..Apart from this even if red hat is doing business with this then I fully support this...because to grow redhat needs to grow financially as well... And all open source fans would like redhat to grow..

Well first of all congratulations as you cleared your RHCE
I think you should read what the conversation is all about. The thing is if I have learned linux on my own and I want to appear for the examination then why should I pay Rs 4500 extra for some vouchers or coupons pasted at the end of the book, this means red hat wants us to purchase the book indirectly, which is not the correct way to deal with students.

manish.chandra 06-03-2012 08:46 AM

Sorry if I meant otherwise..but tht was my personal opinion whch i shared...but yes red hat do provide source code.. I have those...and about pckages..yes there r lists 4 which subscription is required..but in my 3 years of datacenter experience...we hardly have to purchase packages..so much is provided... bt yes redhat support is required..about books..it's abt individuals opinion..my group doesn't mind it..while many do...agree tht..it's part of their business.

onebuck 06-03-2012 09:50 AM

Moderator response
 
Hi,

Quote:

Originally Posted by manish.chandra (Post 4694434)
Sorry if I meant otherwise..but tht was my personal opinion whch i shared...but yes red hat do provide source code.. I have those...and about pckages..yes there r lists 4 which subscription is required..but in my 3 years of datacenter experience...we hardly have to purchase packages..so much is provided... bt yes redhat support is required..about books..it's abt individuals opinion..my group doesn't mind it..while many do...agree tht..it's part of their business.

Your post is poorly constructed thus making the post difficult to read therefore prevents one to formulate or compose a good reply.
Quote:

From LQ Rules

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em31amit 06-04-2012 02:58 PM

exactly, they'll provide updates, support only if you're purchasing it with red hat, not on passing on RHEL Certification. that is different part, purchasing a subscription and support from Redhat, Cost a lot and not including in Certification and books cost.

vipin310379 01-29-2013 07:10 AM

buying RHCSA/RHCE is optional
 
to give RHCSA/RHCE exams, you do not need to buy their books. you can give the exams without buying the books but you have to pay more for the exam. people buy books because they get coupons along with the books which allows you to give the exams at discounted rate.

plus these books are very useful when you study at RED HAT TRAINING Center. every training partner is required to setup server according to REDHAT's instructions. these books contains tasks you can performs using their server thus helping us.

sundialsvcs 01-29-2013 07:53 AM

At the risk of stating the very obvious, all certification programs are commercial products ... and very lucrative ones, at that. :hattip:

You've persuaded yourself that "a certification" is Willy Wonka's Golden Ticket. Therefore, they are going to sell one to you, along with all the wrapping they can dream up to go with it. Everybody gets a slice of your pie.

Mind you, there's nothing illegitimate or even under-handed about this: it's commerce, nothing more.

And what do you get? Well, whatever it is that you've already convinced yourself you'll get. Having spent all that time and money, you'd better resolve to be happy. Buyer's Remorse is a terrible thing.

acid_kewpie 01-29-2013 07:58 AM

Quote:

Originally Posted by sundialsvcs (Post 4879863)
At the risk of stating the very obvious, all certification programs are commercial products ... and very lucrative ones, at that. :hattip:

You've persuaded yourself that "a certification" is Willy Wonka's Golden Ticket. Therefore, they are going to sell one to you, along with all the wrapping they can dream up to go with it. Everybody gets a slice of your pie.

Mind you, there's nothing illegitimate or even under-handed about this: it's commerce, nothing more.

And what do you get? Well, whatever it is that you've already convinced yourself you'll get. Having spent all that time and money, you'd better resolve to be happy. Buyer's Remorse is a terrible thing.

Oh totally, some of the RHCA level courses I've done really are very sales orientated, barely even trying to disguise their push of the newest and greatest products

Kaustubh5@ymail.com 01-30-2013 07:25 AM

Hi All,

Yes its Sad but True!

RedHat is forcing to by the RedHat books if you wish to write the exams. (In India, not sure about other places)

The examiner will stamp your book before entering the exam hall. If you dont have you will not be allowed to sit for the exam.

Only Upgrade are allowed without book. I saw this personally when i upgraded/appeared for RHEL6 certification

-Kaustubh

stef80 02-11-2013 10:23 AM

This whole issue seems to be India specific. And I don't think it's RedHat's fault, but rather a local test center policy.

On the other hand, I'd love to buy official RedHat course workbooks at my test center, but they are not selling any ;).

sundialsvcs 04-04-2013 06:38 AM

Like I said earlier, you've convinced yourself that a Certificate is a "Golden Ticket."

You should seriously consider whether you're simply being taken advantage of ... say, being told that The Good Life is in the USA and that to get there you need to pass this exam, and once you do, The World's Your Oyster.

Uh huh.

Perhaps you should be a good bit more cynical than that.

If a hiring company badly-enough wants someone to do something, that company should be expected to pay for the training at its own expense; not yours. (They might oblige you to sign something that says that, if you skip-town too soon after taking the training, you'll have to reimburse them for it.) They're making an investment in you, and it's just a capital expense for them.

If you're being obliged to pay what I gather is a large sum of money, ostensibly for an "opportunity," then: caveat emptor. What they're really selling is that book, and of course that certificate. Once they've got that, it's just move on to the next suck... I mean, student.

Also: if a company is telling you that you're going to have to travel 5,000 miles from home to The Land Of Opportunity, well, I live in that Land, and right now I see a lot of very disillusioned, very homesick people over here. I also see an unmistakable trend – a form of "cloud computing" – that promises to massively reduce the actual number of people required to do "system administration" on a large scale. This industry changes extremely rapidly; it always has. Training programs of all kinds often run well behind that curve.

Be cynical. It's a very important survival skill on this planet.

CodeFreaker 08-31-2013 01:02 PM

No need to pay separately!! Text books are provided free with the course fee in Sri Lanka..Since the form in the last page has to be presented for the exam.

I have no idea how this system works in India and other suburb countries.

John VV 08-31-2013 01:40 PM

Well if one is going to take the equivalent of the redhat "final exams" ,
then you might actually want to study the textbooks .


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