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Old 03-25-2019, 09:25 AM   #16
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Sorry if I've missed it, but did you plug the drive directly into your machine via a SATA cable?

As far as I can see from your smartctl output, the numbers don't look too bad, and it hasn't failed on any attributes - which is good. The last time I had a drive fail on me, it didn't fail on any attributes, but the numbers in the RAW_VALUE column for the Reallocated_Sector_Ct (Reallocated Sector Count) told the story. Also the filesystem on it totally corrupted just before it completely failed. So as I said before, SMART won't always predict failure beforehand. So it's not a guarantee that the hardware isn't failing, it just means it's less likely to be failing.

I think your best bet is to see if you have the same problems without the drive in the USB enclosure. If you have no more problems without it being in your USB enclosure, then it's likely that it's the USB enclosure that's the issue, and not the drive and/or filesystem on it. If you continue to have problems, then it's likely either the drive itself and/or the filesystem on that drive. You'll just have to try and work out when the problems are happening, and how the drive is connected at the time of the problems happening. I think that's your best bet.
Old 03-25-2019, 02:26 PM   #17
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Thanks, jsbjsb001. What you describe with Reallocated Sector Count is what I am experiencing with the 1TB Toshiba disk that I have mentioned is dying. In the original post I mentioned when I did connect it directly to my pc via SATA before starting this thread. At that time I did a SMART status check with the same positive results, then I zero'ed the disk with the WD tools.

I immediately opened Win10 Power Shell to run chkdsk, and after it fixes one file it stopped and returned to the command prompt. I could run it again and it would do the same. Next I waited until I got home to try chkdsk on my Win7. Same thing. Finally I removed the drive from the enclosure and swapped with one of my internal non-boot drives. Started Win7 and did chkdsk /r, and it completed successfully! I also got the latest WD Data Lifeguard tools and did SMART and surface scans. All good.
I'm at work now, about to plug it into one of my Win10 workstations to see what happens. Since I use this disk at multiple locations I need it to be portable. I could connect it to my pc again via SATA to do the copying, but after that I would still need it to be portable.
Old 03-27-2019, 12:01 PM   #18
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So it seems the problem all along was in the WD Passport enclosure. Sad, because I really liked that one Monday afternoon when I connected the drive to one of my Win10 workstations using the Sabrent enclosure Windows did the scan and repair which fixed the NTFS filesystem and recovered some of the files. Yesterday I recopied everything to replace any missing/incomplete files, this time each program folder separately instead of all at once - most while at work in Windows then finished at home in Slackware. No problems so far. Thanks for all the help and troubleshooting

Edit: Two days later, still no problems. This issue is solved

Last edited by dracolich; 03-29-2019 at 08:34 AM.


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