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Old 12-03-2016, 09:38 PM   #1
nigelc
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VPN Company wanting credit card limit


Hello,
I had a VPN with NordVPN, however when I went to renew it with the discount The asked me for the credit card limit.
This question has never being asked before. I had to go to the banking website to find out what it is.

Another forum I goto everyone said to avoid it.

Code:
NordVPN2 (NordVPN)
Dec 2, 10:34 AM EET

Hello, 

Thank you for your letter, and I'm terribly sorry for a delayed answer.

Our DNS servers are as follows: 
162.242.211.137

78.46.223.24



Credit card limit is required by our payment processors, because what you're buying is recurring subscription method. It means the price you pay is being billed to you monthly/annually/every 2 years. Do not worry, it is possible to cancel it whenever you wish.
What does everyone think? I had a paypal account, but it seems to have the wrong password.

cheers
 
Old 12-03-2016, 09:43 PM   #2
frankbell
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There is no legitimate business reason for a vendor to want to know what your credit card limit is.

All vendors should be concerned with is whether their charges will go through.

I would direct an inquiry to whatever government or consumer protection agency is responsible, copying it to my elected representative AND to the vendor, inquiring as to the propriety of this practice.

I would keep the letter short, factual, and as dispassionate as possible.

Last edited by frankbell; 12-03-2016 at 09:46 PM.
 
Old 12-03-2016, 09:55 PM   #3
nigelc
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I send them back an email. The problem I am in Australia and the company is South America with servers around the world.
 
Old 12-03-2016, 10:13 PM   #4
Sefyir
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This strikes me as a language mis-translation.

But if it's not, I wouldn't bother staying with them.
 
Old 12-03-2016, 10:20 PM   #5
LinHarv
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This also screams SCAM because I would be instantly be thinking "let's see how much overcharging we can get away with them over our own butts with some jargons".

Avoid them at all costs and pay another vendors or even rents a "raw" VPS and use something like OpenVPN if you has to.
 
Old 12-04-2016, 07:32 AM   #6
273
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If they have your credit card number then reply to them stating that you do not wish to avail yourself of their services and they are absolutely not authorised to take payment from your credit card then take both an electronic and printed copy of the email chain and give it to your credit card provider should they attempt to take payment.
if they do not have your credit card number then simply ignore the email and go elsewhere.
At best they're incompetent and at worst they're criminals.
 
Old 12-04-2016, 09:42 AM   #7
sundialsvcs
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I'm not sure that I would be using an out-of-the-country credit card. Certainly, there is n-o legitimate reason for any vendor to ask what your credit limit is, nor are they entitled to ask.

You should notify your bank immediately.
 
Old 12-04-2016, 11:04 PM   #8
nigelc
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I rang the bank and they said it was OK to ask for the credit card limit.
Hmm..

I might find other VPN company anyway.
 
Old 12-05-2016, 10:08 AM   #9
sundialsvcs
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... and a different bank.

The only concern that the vendor must have is that your charge goes through. He does not need to know how much money he might be able to steal from you someday.

Personally, I would go to the grocery store and buy a "prepaid card," if such a thing exists in your country. Put just-enough money on the thing and use that for (only ...) transactions with this vendor. The authorized transaction should drain the card not-quite "dry." Before the next periodic transaction is to recur, deposit exactly enough money into it. (Do not allow the pre-paid card to "tie" itself to any other bank account!)

In this way, your on-line transaction goes through, but the card-number is an irreconcilable "arm's length away from" your primary bank account(s).

All banks offer a variety of credit instruments, commonly used by businesses but available also to consumers if(!) those consumers know to ask! After all, businesses who are engaged in international trade have the same legitimate concerns as you do in this case.

Last edited by sundialsvcs; 12-05-2016 at 10:09 AM.
 
  


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