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Spoke with a Manager at AT&T today and the negotiation went GREAT! My new agreement is for 550 minutes (2 cell phones) for $59.99 a month. Unlimited mobile to mobile Free nights and weekends At first the Manager was not going to carry over my 5,000 rollover min's. I explained that I did not want to loose those rollover minutes. So;I asked him if he would be willing to negotiate those rollover min's. (put me on hold for a few min's and than came back to the phone) He than agreed to carry those rollover min's over to my new arrangement! I now have a new cell phone plan that is reasonable and I learned how to practice some of the skills/tasks to practice the Art Of Negotiation at the same time. |
Well done, I'm impressed.
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A very pleasing outcome. Yes, it can be done.
It might be a corn-pone thing to say in an in-flight magazine: "In business, you don't get what you deserve. You get what you negotiate.™" ... but, if so, it's corn-pone that made for a very wealthy man. |
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Yup; it was worth it! |
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