I installed dropbox for linux and sign into dropbox dot com. Then I uploaded a 9GB zip file. Then the site said it was done. Now I can't find a way to see the files stored there. Not even know if I am logged in. How do I know I am logged in? In case I am: where do I look in the home page. There a link "files>My files" but pressing it shows nothing. However everybody seems to be able to use this site. I have made a hundred searches in google and nobody tells how to see the files or how to sign in.

Anything dumb like you're blocking scripts or content using add-ons with your browser, and this might be why the site isn't working as intended?

Sometimes trying an alternate browser helps. I'm not a regular Dropbox user, only if someone sends me a link or something.

Perhaps you can take a screen shot and cover over any private information.

I used another desktop environment (the other was Xfce), KDE, with the result that when I click 'Sign in' nothing happens. Alright. I then used Xfce, Firefox again. I am convinced I am logged in at this moment. I send you a screenshot. Can you tell me where in that screen can one go to see the files?

EDIT: now I have clicked Files, and then My Files. The resulting screen I attach.

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Looks perfectly normal to me.

I would test upload small files (1) because it won't frustrate you with waiting and (2) so you can more rapidly try to debug what's going on.

All else fails, contact their support people (if any) and ask what in the world is going on.

I'll do that, thanks.

I've been using Dropbox for years and it did become somewhat less intuitive a little over a year ago but that is fixed somewhat by mouseover menues and the "Getting Started.pdf" file you see in your screenshot. The most basic menu, and I'm not sure why yours seems greyed out, is the smiley face icon just to the right of your bell shaped icon in the upper riht corner. That's where you can see that you are definitely logged in since it will have a menuitem to "Logout" or access your account. Incidentally the reduction in ease of use was said to be to improve security but it made linking to files more difficult by rather a lot so I have used it much less this last year and depend more on imgur.com and others. Dropbox is still quite viable but reading the pdf file is an important start.

I think it's very common for websites to "revamp" their design and I dislike it when they do this.

Updated site or not, stf92 can't see the file they tried to upload.

Either the intuitiveness of uploading a file is very non-intuitive, or however they proceeded to do this, they failed.

That's either a problem with understanding the site, a problem with the site, or some combination of both.

I do agree with looking at the instructions PDF which they provided on that page, but I also believe that it is worth trying to upload a very small file and see if this works.

The whole concept of dropbox is that you should be able to very easily upload a file and then share it with others. If a new user cannot even upload a file without re-inventing TCP/IP or something, then there's a big problem.

My company uses a cloud storage solution which we pay for. When viewing an online folder, we can either click on an Upload button, or we can drag and drop a file into the web portal to start a download.

Dropbox should work just as well, with perhaps a subtle style difference.

It is quite possible that OPs file is uploaded but that he/he just can't locate where it was uploaded to, yet. Since OP hadn't read the pdf or otherwise learned the process empirially almost anything is possible regarding that file. One must select which folder one wishes to upload to and that is done easiest by entering that folder (or creating one and entering that) as the first step.

Once in a location where a file is to be uploaded to a menu appears on the right side with the top item being "Upload Files". Depending on settings either a eneral upload box will appear once completed or a more in depth one displaying a "fill bar" and it's progress. Once completed and the checkbox belonging to that file is checked, a couple of links are displayed one of which is "Share".

Here's an example I just completed --- Dropbox Share GIF ---

It's still fairly intuitive but just depends more on mouseovers, right clicks, and menues ..... and learning how they appear and work.

I'm sure they'll look at it further.

stf92 is not an inexperienced user with Linux, or software, or the web, nor are either of us.

They feel they downloaded the file, a very large file, successfully.

My reckoning is that it should be "right there", right in the web interface they are at.

Worst case: When they looked at the "My Files", it should be identifiable somewhere in there.

If this file is not there, for some odd reason, that's one thing and maybe it failed download but didn't indicate the fault correctly.

If this file is buried somewhere obtuse? Well shame on Dropbox. Really.

Yes I see your Obama file. And does that show up in your "My Files" folder?

I switched to KDE and the home page look was quite different though the link 'Sign in' did not work! Being in Xfce4>Firefox I see to links: Personal (only you) and Privacy. Neither works. There is also 'New shared folder' link but not a 'Share' link. Maybe I have to update the browser. Out of the box Slackware browsers were always very old and I use Slackware.

But right now I try to upload some little files and see what happens. The PDF I read it though it says very little useful.

I just clicked on the blue 'Upload' button and uploaded a little file. Then I clicked 'Files' and could not only see it but I also downloaded back. However the large file it took me four hours to upload is nowhere to be seen. Something happened while uploading it. I had to move away from the wi-fi modem and the connection was naturally lost. When I resumed, I entered the page and saw it said 'Done'. So I thought the thing was over, I mean, the file had been completely received.

About the thing about first choosing a folder before uploading I had no need of that (neither I know how to do it). I just pressed the Upload button and was redirected to the file manager, I selected a file and that was all. Then I was able to download it from the servers back to my machine.

Not exactly. It shows up in a sub folder of "My Files" entitled "Shared".

I have selected where files are uploaded to for so long that I am unaware of Dropbox's current defaults in that regard. I can only assume that if the "Upload" link even appears you were in a location it uploaded to or it was directed to the highest directory of "My Files".

I do not understand why your WM/DE would make any difference other than appearance style, especially with the (I assume, identical) browser. FTR by "identical" I mean not only the same name or version but the exact same one. I have use both KDE and Xfce with many different versions of FireFox and all have worked flawlessly in dealing with Dropbox. That yours doesn't deserves some deeper investigation since all should absolutely work in any WM/DE. In many regards a browser, any browser, is a sort of cross-platform operating system in it's own right, especially with extensions and other addons "informing that browser how to deal with different file formats. If you clicked my above link to a GIF file on my own Dropbox account, you will see the animation if your browser has the capability to render GIFs. If it should not have that capability, it would either show the html code or initiate a download dialog box.

I can see no subfolder shared My Files. There is a link 'Sharing' under 'Files'. Clicking it the appears a button 'Create shared folder'. Do I always have to create a shared folder before uploading a file if I want later to retrieve it?

No. It is very much like what you see in your $HOME folder when viewed with your favorite file manager. You can create whatever folder names you like and find useful and even sub-folders to that, if needed. Dropbox offers suggestions but the choice is yours. I'm really trying to keep my responses generic but, again, it has been well over a decade thqt I have been using Dropbox (and others) and I don't remember how it all started out, what customizations I've made in that time.