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Old 09-20-2019, 08:25 AM   #1
enine
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Good Windows support forums/sites?


Yes, Windows. Wife and kids won't change so I have to fix it when it breaks (often). Are there any good places to go for windows help/support? I find so much crap when i search on a problem, for example try "wireless connected, no internet" and all the results are simple pages walking you through basic stuff just so they can get their ad revenue.
 
Old 09-20-2019, 09:07 AM   #2
Kevin68
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Maybe the mods could add a windows forum section here?

There are so many junk sites out there it is silly.
 
Old 09-20-2019, 09:30 AM   #3
Turbocapitalist
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Quote:
Originally Posted by Kevin68 View Post
Maybe the mods could add a windows forum section here?
No. That's been answered many times. There are plenty of Windows forums and really only one Linux forum, this one. No sense in polluting it and turning it into yet another junk (aka Windows) forum. Assuming the OP is making an honest question, he should turn to one of the other forums, such as Stank Exchange, or better, run Windows inside a virtual machine inside Mint or similar. It would be much safer and the ability to roll back to a snapshot when the system curdles would be a boon.

However, the very idea of injecting Windows into non-M$ areas is a good way to intentionally suck the life out of the forum. It's an old tactic, going back to the 1990s. Look at Plaintiff's Exhibit 2456 from Comes V Microsoft over at the late, great Groklaw where one of them brags about having used the tactic against Apple:

Quote:
... She also owed me and she put my conference sked...she put my session on the conference agenda. I mean, what can I say? I'm just too nice of...OK. So you want to love those conferences to death. I've killed at least two Mac conferences. First there was the Mac App Developers Conference. I was on the Board of Directors of the Mac App Developers Association long ago, and after I left I worked to try to turn it into a cross-platform developers conference, and I did. I managed to make it . . . their last conference was very cross-platform, both Windows and Macintosh, which of course turned off their Macintosh audience; half of the conference was irrelevant to them. They didn't care about Windows. They were a bunch of Mac guys. Which diluted the value of the conference. And they didn't know how to advertise the Windows guys when the Windows guys showed up. So they lost money that year and the group folded. Oh, well. One less channel of communication that Apple can use to reach its developers.
 
Old 09-20-2019, 09:48 AM   #4
rtmistler
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There have been successful Windows support questions asked in this very sub-forum, non-nix/general.

Create individual threads per question, is my suggestion.

Also though. I've had to develop in Windows for numerous years and have had to look stuff up. Along with that, contend with configuring it, or changing it, either for family or for adapting it to be part of a product.

What/Where/Why aren't you finding answers? I fully agree that there are sometimes a multitude of answers, but I feel they are there.
 
Old 09-20-2019, 02:40 PM   #5
enine
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Yes, its an honest question. I changed ISP's to get a lower cost. Previous and current ISP provided their own modem/router/wifi. I checked my (linux) laptop and a couple phones before ISP tech left and they worked fine. Went around the house and connected all the other phones, printers, tv's, Linux servers, etc to the new wifi without an issue.
Wife and kids have windows 10 laptops which were all working fine before switch but now when we boot one up they connect to the wifi and say "connected, no internet". I can see DHCP assigned them a valid IP, DNS, Gateway, can ping the gateway but can't ping or traceroute to anything beyond. Windows network troubleshooter says "dns not responding" which makes sense since I can't even ping/connect to the dns servers but dns isn't the root of the problem. all the search results are like this site https://www.makeuseof.com/tag/no-int...s-fix-windows/ with simple things like reboot, check ip settings, disable ipv6, disable windows firewall, etc. Tried it all and I can get it to work until the next restart.
Wife's was upgraded from windows 8, son and daughters are clean installs. All three are Dell Latitudes. No other systems have problems, from Raspberry Pi's to Android phones, printers, tv's, etc so clearly the router works fine.
 
Old 09-20-2019, 02:42 PM   #6
Kevin68
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Maybe try assigning google DNS to the laptops

8.8.8.8
8.8.4.4

Sometimes I get good results on wifi by assigning a static ip rather than using dhcp.

Last edited by Kevin68; 09-20-2019 at 02:44 PM.
 
Old 09-20-2019, 02:55 PM   #7
enine
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Tried that, it can't reach past the router is the problem, can't reach anyone's dns servers or web sites by IP address.
 
Old 09-20-2019, 03:15 PM   #8
Kevin68
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Quote:
Originally Posted by enine View Post
Tried that, it can't reach past the router is the problem, can't reach anyone's dns servers or web sites by IP address.
This is a modem / router all in one, right?

Disconnect some of your devices, power cycle the router, then try with the laptops. I am wondering if the router has a maximum device policy.

Do you happen to have another router on hand? Maybe a linksys or netgear?

~~ EDIT ~~~

If the old wireless network is listed under the wireless adapter, remove those other wireless networks. Having to many wireless connections listed can cause issues.

Last edited by Kevin68; 09-20-2019 at 03:18 PM.
 
Old 09-20-2019, 03:16 PM   #9
scasey
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I've seen the described behavior when changing wireless networks, which is essentially what the OP has done. It was a while ago, but if I recall, it required me tweaking something in the network adapter settings. On the Internet Protocol Version 4 Properties...but I don't recall what, exactly.

All my Windows machines have the General tab therein set to "Obtain and IP address automatically" and "Obtain DNS server address automatically" I think I had something else there, and when I went to a friends house I got exactly the condition the OP is describing. Whatever I tweaked there, I didn't have to change when I got back home.

Also check the DNS addresses and suffixes on the Advanced page there. Perhaps there's a remnant of the old ISP that's messing things up. (I wish I could remember exactly what it was...I'll update if it rises out of the fog...)

I sometimes see that when a 'puter has been idle for awhile, too, but a disconnect/reconnect to the WiFi network usually fixes things in those cases.

Have you run the networking troubleshooter? I find that works more often than not for me.

Last edited by scasey; 09-20-2019 at 03:19 PM.
 
Old 09-20-2019, 05:21 PM   #10
rokytnji
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https://forums.whirlpool.net.au/

is a good one, another one

https://www.bleepingcomputer.com/
 
Old 09-20-2019, 06:23 PM   #11
fido_dogstoyevsky
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Quote:
Originally Posted by Kevin68 View Post
Maybe the mods could add a windows forum section here?...
Helping established LQ users on a thread by thread basis is OK. A special windows forum is not - it's linuxquestions.org after all.

For anybody else, maybe help should be restricetd to pointing them to Distrowatch for the "better" part of "requires windows XX or better"

Not what they want in the short term, but better for the world in the long run.

Quote:
Originally Posted by Kevin68 View Post
...There are so many junk sites out there it is silly.
Appropriate, given microsoft's history.
 
Old 09-20-2019, 11:52 PM   #12
scasey
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Re: #9
Somehow/someplace I had configured a default gateway that was specific to my home ISP that didnít work with my friendís ISP.
The how and where, what I did to fix it is still buried in the fog, tho...sorry.
 
Old 09-21-2019, 06:45 AM   #13
rtmistler
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Can you hook a W10 computer up with CAT5 directly to the router and if so, does it work fine?
 
Old 09-21-2019, 08:22 AM   #14
273
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Tell whoever asks to ask Microsoft for support. After all, they bought the OS so they're entitled.
Yes, I am being harsh but I'm also somebody who made the move to Linux because it's helpful and open and keep being asked about Windows and android stuff and just become annoyed at how dumb these OSs are.
I do recall seeing a lot of helpful stuff for Windows on Microsoft's own Scripting Guys and on Expert Sexchange.
 
Old 09-22-2019, 01:55 AM   #15
jazzy_mood
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I have used the CNET forums sometimes for Windows-related questions.
 
  


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