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Old 01-29-2021, 06:34 AM   #1
business_kid
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Facebook doesn't hire Moderators


Something locally turned up on a Current Affairs show.

Facebook's head office is in Ireland for tax reasons. Facebook has a great need to have their content moderated. But Facebook doesn't hire any content moderators. It had a contract with a company called Covalen.

Facebook's content moderators have a very hard life. They are poorly paid, and they have to watch some pretty dreadful stuff. They're only human, and certain images don't leave you. They spend their days watching the worst of the worst. Not surprisingly, staff turnover is very high.

They are offered: Psychological counseling; if needed, professional help. Both offers collapse upon examination. Counseling involves a Social worker listening to you every now & then. The deal they have with health insurance leaves you footing 35% of the bill pretty fast if you need professional help. They have a gag in the contract, to prevent them talking to the media.

One of them broke that gagging order to talk to the media here. He's an Egyptian, who spent 4 years in prison for nothing earlier in his life, so he felt he could take it. Truth is, nobody normal can take it.

I tried to extract a video interview to post it somewhere,but RTE are smarter than that, and dumber than that. I couldn't even get last night's show on playback. I know they have Geo-IP stuff. But here's their web page, which perhaps others can make sense of.
Code:
<!doctype html>
<html lang="en" xmlns:og="http://ogp.me/ns#" xmlns:fb="http://ogp.me/ns/fb#">
<head>

<meta charset="utf-8" />
<meta http-equiv="X-UA-Compatible" content="IE=edge" />
<title>RTÉ Player</title>
<base href="https://www.rte.ie/player/">

<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=yes" />
<meta name="apple-itunes-app" content="app-id=484129073">
<link rel="manifest" crossorigin="use-credentials" href="manifest.json">

<meta property="description" content="Watch all your favourite TV shows Live or On Demand on your PC, smartphone or tablet for free." />

<meta property="og:site_name" content="RTÉ Player" />
<meta property="og:type" content="website" />
<meta property="og:title" content="RTÉ Player" />
<meta property="og:description" content="Watch all your favourite TV shows Live or On Demand on your PC, smartphone or tablet for free." />
<meta property="og:url" content="" />
<meta property="og:image" content="https://www.rte.ie/wordpress/wp-content/uploads/splashscreen_web_1280x720.png" />
<link rel="icon" type="image/x-icon" href="static/assets/icons/player/favicon-triangle.png" />
<script async src=" https://www.googletagservices.com/tag/js/gpt.js" type="text/plain" class="optanon-category-C0004"></script>
<script src="https://imasdk.googleapis.com/js/sdkloader/ima3.js" type="text/plain" class="optanon-category-C0004"></script>
<link rel="stylesheet" href="styles.bc3f503a8a2ee3b469dc.css"></head>
<body>
<app-root></app-root>
<script src="runtime-es2015.827df314b5c6b6506f45.js" type="module"></script><script src="runtime-es5.827df314b5c6b6506f45.js" nomodule defer></script><script src="polyfills-es5.88e62a38da0fa760ece4.js" nomodule defer></script><script src="polyfills-es2015.4b8be84e633e87f74c22.js" type="module"></script><script src="scripts.5fd16d071ec8457517c2.js" defer></script><script src="scripts-index-page.ba9dd8105f767a8d5f87.js" defer></script><script src="main-es2015.e5f6abc1877e9810ddc7.js" type="module"></script><script src="main-es5.e5f6abc1877e9810ddc7.js" nomodule defer></script></body>
</html>
When I look at it, it plays 4 ads, then pukes. I think it's all in the second last line, but I can't point youtube-dl at a script, can I?
 
Old 01-29-2021, 08:31 AM   #2
teckk
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That html that you posted goes nowhere. It has relative partial paths on it. Post the url to the page with the video on it.

Last edited by teckk; 01-29-2021 at 08:37 AM.
 
Old 01-29-2021, 08:50 AM   #3
teckk
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This one?
https://www.rte.ie/news/primetime/20...-leo-varadkar/


Code:
agent="Mozilla/5.0 (Windows NT 10.1; Win64; x64; rv:82.0) Gecko/20100101 Firefox/82.0"

curl -A "$agent" https://cdn.rasset.ie/hls-vod/2021/0128/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260_/manifest.m3u8
#EXTM3U
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=2200000
/hls-vod/2021/0128/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260_/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260__2048k.mp4.m3u8
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=1100000
/hls-vod/2021/0128/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260_/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260__1024k.mp4.m3u8

curl -A "$agent" https://cdn.rasset.ie/hls-vod/2021/0128/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260_/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260__2048k.mp4.m3u8

...<snip>...
#EXTINF:2,
20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260__2048k.mp4Frag143Num142.ts


#Correction
curl -A "$agent" https://cdn.rasset.ie/hls-vod/2021/0128/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260_/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260__2048k.mp4Frag[1-143]Num[0-142].ts -o - >> RTEFacebook.ts

ffmpeg -i RTEFacebook.ts -c:a copy -c:v copy RTEFacebook.mp4
Edit: Excuse me, I made a mistake, corrected it.

Last edited by teckk; 01-29-2021 at 08:57 AM.
 
Old 01-29-2021, 09:02 AM   #4
teckk
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Oh by the way, if you want to use youtube-dl on that.

Code:
plist="https://cdn.rasset.ie/hls-vod/2021/0128/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260_/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260__2048k.mp4.m3u8"

youtube-dl -F "$plist"
 
Old 01-29-2021, 11:44 AM   #5
business_kid
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Quote:
Originally Posted by teckk
That's the one! That's the guy. teckk, you're a genius!

I don't want it personally, but if it's blocked to others by Geo-IP, I should get it and made it available. I'm not blocked from RTE, but I'm geo-ip blocked on that link.

What I would like to do is get that particular piece of dirty linen into the hands of the Democrats when they are grilling the facebook heads. I don't want to get politically involved, but I've no problem seeing that leaked to politicians.

It's in the prime time episode from 28th January. I have it downloading now on the youtube link, and thanks for that. If folks want the video, send me a PM.

EDIT: I have that video now, but teckk's youtube-dl link is good.

Last edited by business_kid; 01-29-2021 at 12:33 PM.
 
Old 01-30-2021, 03:57 AM   #6
ondoho
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Quote:
Originally Posted by business_kid View Post
Facebook's head office is in Ireland for tax reasons. Facebook has a great need to have their content moderated. But Facebook doesn't hire any content moderators. It had a contract with a company called Covalen.
Thank you for this. A name to remember.
A simple search - the name of their website:
https://covalensolutions.com/
They, too, are based in ireland.

Another article on what appears to be the same topic:
https://www.forbes.com/sites/angelau...ng-conditions/

Quote:
Originally Posted by teckk View Post
Code:
plist="https://cdn.rasset.ie/hls-vod/2021/0128/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260_/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260__2048k.mp4.m3u8"
youtube-dl -F "$plist"
Thanks, teckk.
There appears to be only one format available, so
Code:
youtube-dl -f 0 "$plist"
should do it.

Last edited by ondoho; 01-30-2021 at 04:09 AM.
 
Old 01-30-2021, 05:51 AM   #7
business_kid
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Interesting stuff. One of the first things the program segment said was that content moderators are hired worldwide.

Further, Facebook Moderators are not allowed to mention Facebook! They have to refer to them as "The client."

As for the video,
Code:
youtube-dl "$plist"
downloaded it. The '-F' just spits out the available formats.

Now, who has the idea that will get this to where it hurts "the client" most?
 
Old 01-30-2021, 06:31 AM   #8
teckk
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Quote:
Thanks, teckk.
There appears to be only one format available
No, there are 2. Look at post 3. (BANDWIDTH=2200000, BANDWIDTH=1100000). 2 different streams in the master m3u8.


Code:
agent="Mozilla/5.0 (Windows NT 10.1; Win64; x64; rv:82.0) Gecko/20100101 Firefox/82.0"
 
curl -A "$agent" https://cdn.rasset.ie/hls-vod/2021/0128/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260_/manifest.m3u8
#EXTM3U
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=2200000
/hls-vod/2021/0128/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260_/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260__2048k.mp4.m3u8
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=1100000
/hls-vod/2021/0128/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260_/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260__1024k.mp4.m3u8
Code:
youtube-dl -F https://cdn.rasset.ie/hls-vod/2021/0128/20210128_webexclusi-primetime-primetime_cl11278568_11278569_ih000400703_260_/manifest.m3u8
[generic] manifest: Requesting header
[generic] manifest: Downloading m3u8 information
[info] Available formats for manifest:
format code  extension  resolution note
1100         mp4        unknown    1100k 
2200         mp4        unknown    2200k  (best)
 
Old 01-30-2021, 09:40 AM   #9
ondoho
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Quote:
Originally Posted by business_kid View Post
One of the first things the program segment said was that content moderators are hired worldwide.
Obviously at least some of them work in Ireland. Sadly; I'd have loved to criticize them for modern colonialism.
But aren't FB doing that anyhow in Ireland? OK, only joking.

I wonder who else are Covalen's clients?

It seems these are the names we really have to look out for - the grey eminences behind the giants with the glittering crowns: Covalen, Cambridge Analytica, ... those that don't even have to pretend to have a conscience.
 
Old 02-06-2021, 02:54 PM   #10
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Well most employees work from home, for this company. Eventually AI will run the company.
 
Old 02-07-2021, 12:57 AM   #11
ondoho
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Quote:
Originally Posted by kalilinuxlivecd View Post
Well most employees work from home, for this company.
Yes, but where is home? Depending on that, it can be a LOT cheaper for the company.
Quote:
Originally Posted by kalilinuxlivecd View Post
Eventually AI will run the company.
If you ever completely listened/read/watched one of the articles about this topic, you wouldn't dismiss it so easily.
Software (let's not call it AI) is already helping, but it's far less than perfect, and the human eye/ear is still required for many edge cases.
 
Old 02-07-2021, 04:44 AM   #12
business_kid
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Quote:
Originally Posted by ondoho
Obviously at least some of them work in Ireland. Sadly; I'd have loved to criticize them for modern colonialism.But aren't FB doing that anyhow in Ireland? OK, only joking.
I never replied to this. We're not a cheap wages economy really, but we are a cheap taxes economy.

Ireland has a low tax rate for certain foreign companies in certain sectors. Traditionally, it has worked fairly well. They get to channel their (huge) profits through Ireland, pay their (low) taxes here, and increase profits that way. Ireland gets employment & services benefits, and don't really miss money they wouldn't have had a smell of otherwise anyhow. So it's a good place for rich companies to come. OTOH, it's not a good place for rich execs to come. They get ripped off big time.

As for the "where is home?" question, the deal is: If you hire cheap labour in a cheap labour country, you can pay cheap rates. If you hire the same guy in a richer country, you have to pay him more. Then, if he's working remotely, he can sod off back to a cheap country, and work from there. That happened here, as we had a number of Poles working in Ireland in tech support at the start of the lockdown. By the end of it, not a few had gone back to Poland and effectively had given themselves a raise that way. By the same token, my son has hired a great Android programmer from Spain. The guy lives in Turkey, and gets €2k/month - cheap in Spain, buttons in Ireland, but great money in Turkey. And he has his family there, no disturbance, so he's happy. He has guys in India, too, pays them over the odds, and they never move jobs, because they would have to take a salary drop to do it.
 
  


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