This http://www.computerworld.com/cwi/sto...O49569,00.html Computerworld article investigates browser specific pricing by Amazon on certain DVDs. For example, Computerworld checked the listing of "The Planet of the Apes" DVD with a Netscape browser and got a price of $64.99, but when they used Internet Explorer the price came up $74.99. To make sure this was a browser difference and not cookie specific, they cleared the cache and removed all cookies, and then checked another DVD listing. "Men in Black" cost $25.97 with Netscape but cost $23.97 with I.E. When they asked an Amazon spokesperson about the price discrepancy, they replied:
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Amazon Refunding The Overcharge Experiment
Looks like Amazon broke down and is refunding people's money. This is a copy of an email a customer received from Amazon:
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I'm glad to see they are automatically refunding money if you were charged more then someone else. I was thinking that amazon.com could stand to lose a lot of customers if they charged certain people more money then others. I just hope they don't plan on asking people they charged less originally to give them more money later. :)
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Amazon.com
Glad to see that Amazon.com correct there mistake. Instead of covering it up and saying it doesn't happen when it does the rectified the problem. This will just remind us all to be careful when purchasing things online...even from well know vendures...
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There's no way they could enforce them having charged the wrong amount.. since their website is both their brochure and their store, there's no discrepancy between the two, and hence if they complained that the wrong price was listed, the user could claim under the trades descriptions act that they'd been done wrong by..
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