About web hosting company

satimis · 05-08-2013, 07:50 AM

Hi all,

I'm now subscribing Deluxe plan of Godaddy with unlimited domain hosting. They require installing a copy of WordPress on each domains. I'm encountering following problem running WordPress on hosted domains.

On Hosted Domains panel/page
say,
aaa.com /
bbb.com /
ccc.com /

It is required installing WordPress on a folder/directory of each domain.

say,
/aaa.com/wp-aaa-folder
/bbb.com/wp-bbb-folder
/ccc.com/wp-ccc-folder

However on browsing website I have to run;

Code:

http://www.aaa.com/wp-aaa-folder
http://www.bbb.com/wp-bbb-folder
http://www.ccc.com/wp-ccc-folder

respectively.

running;

Code:

http://www.aaa.com
http://www.bbb.com
http://www.ccc.com

don't work

I have sent dozens of emails to their Support Team for assistance without a result.

I'm prepared changing the hosting company. On searching I found following link;
Five Best Web Hosting Companies
http://lifehacker.com/5911651/five-b...ting-companies

Have any folks using their service before?

Hostgator offers unlimited domain hosting on "Baby Plan"

Unlimited Web Hosting
http://www.hostgator.com/shared

Application Hosting...
- WordPress Hosting - Host your very own WordPress blog
- Joomla Hosting & Drupal Hosting - Professional CMS Solutions
- Magento Hosting - Free E-commerce platform for your own store
- Wiki Hosting - Start a Wiki web site with MediaWiki

Has any folk on the forum using Hostgator web hosting service? Would the problem mentioned above happen?

OR any other suggestions? TIA

B.R.
satimis

MS3FGX · 05-08-2013, 04:44 PM

GoDaddy is a very poor host, I would certainly suggest switching to another. If you can't get through to their support people, something is obviously wrong with the way they are running a business.

I've heard very good things about Host Gator, and have never had a problem with Name.com's hosting. On the other hand, I can't say much positive about Dreamhost, I am working with somebody else on a site they host, and we have a lot of trouble with downtime and mysterious performance issues. So your mileage may vary.

Habitual · 05-08-2013, 06:23 PM

Check your Virtualhost entries in httpd.conf

frankbell · 05-08-2013, 08:42 PM

I manage a site for a group I'm in on A Small Orange. They are excellent.

As an aside, they use CPanel.

I must say, my personal site is on GoDaddy. I'm very small potatoes, but I've received nothing but good service and support from them.

Habitual · 05-09-2013, 07:29 AM

Quote:

Originally Posted by frankbell

I must say, my personal site is on GoDaddy. I'm very small potatoes, but I've received nothing but good service and support from them.

Works for me.

satimis · 05-09-2013, 09:31 AM

Hi all,

I have been struggling at least 3 weeks on the problem mentioned before. Godaddy Suppot only turned me around. Each time to my request for support they just copied and pasted the online document on their emails as reply.

Now I have sorted out my problem.

To make multi-domains to work on WordPress(WP) perform steps as follow;
(I'm not going to mention "Hosted Domains" setup here)

1) Install WP on a directory/folder of the domain (not root/webroot)
say, aaa.com (directory)

2) Create a directory /aaa.com/wpaaa for WP and install WP on it

3) After installation completed and effective, go to File Manager. Copy both .htaccess and index.php on /aaa.com directory

4) On index.php

change the line - require('./wp-blog-header.php');

to - require('./wpaaa/wp-blog-header.php');

reload the page. That is all, not necessary touching .htaccess

On browser running;

Code:

http://www.aaa.com or /aaa.com

displays WP front page. That's it.

However to login WP it still requires full path, /aaa.com/wpaaa/wp-admin. I haven't found a solution yet. Neither I'll pursue on this issue.

Thanks

B.R.
satimis

Habitual · 05-09-2013, 02:27 PM

Quote:

Originally Posted by satimis

I have been struggling at least 3 weeks on the problem mentioned before. Godaddy Suppot only turned me around. Each time to my request for support they just copied and pasted the online document on their emails as reply.

Got URLs? Where is GoDaddy support telling you where to go look or read what exactly?

satimis · 05-09-2013, 09:04 PM

Quote:

Originally Posted by Habitual

Got URLs? Where is GoDaddy support telling you where to go look or read what exactly?

They wouldn't send me the URLs but copy and paste the contents on their email replies.

When I started building my own Linux OS, Linux From Scratch, several years back I was advised making google search. Google is my friend.

Collection of Godaddy support documents.
http://support.godaddy.com

Unless I can't find a breakthrough on Internet to my problem encountered, I'll submit a ticket for assistance.

I can't make following Godaddy doc to work;
Enabling WordPress Multisites
http://support.godaddy.com/help/arti...ess-multisites

When I requested for support their response are;

Code:

.......
Please also note that WordPress Multisite is an advanced feature 
that we cannot offer configuration assistance for. This feature isn't 
required in order to have WordPress installed to multiple domain names 
on your hosting plan, so unless you have a specific need for this 
service, you may not need to use it at all. However, if you do require 
this and you are unable to complete the set up process, then you will 
need to use your preferred search engine to locate additional information.

Code:

....
We appreciate your feedback and look forward to assisting you in the future.
Upon review, it does not appear as though further assistance is required at
this time. Please let us know if you have any further questions, comments, 
or concerns. Our service departments and telephone lines are open 24 hours 
a day, 365 days a year to accommodate your needs anytime.

satimis

Habitual · 05-13-2013, 12:01 PM

http://support.godaddy.com/help/arti...osting-account may be of help.
Opening a ticket won't work, they've already told you they don't support the "advanced" feature of WP AND they said
"This feature isn't required in order to have WordPress installed to multiple domain names on your hosting plan" so maybe the link is something they meant to send you but didn't.

see also http://goo.gl/wICSl

satimis · 05-13-2013, 06:44 PM

Quote:

Originally Posted by Habitual

http://support.godaddy.com/help/arti...osting-account may be of help.
Opening a ticket won't work, they've already told you they don't support the "advanced" feature of WP AND they said
"This feature isn't required in order to have WordPress installed to multiple domain names on your hosting plan" so maybe the link is something they meant to send you but didn't.

see also http://goo.gl/wICSl

Thanks for your advice.

The abovementioned is only one of my problems. Another problem is one domain alias works able accessing Internet and another domain alias fails, unable accessing Internet according to the URL sent from their support. Both A(Host) and CNAME are the same.

satimis

aysiu · 05-13-2013, 06:59 PM

I don't think they do multiple domain hosting, but I've been using ICDSoft for years, and they've been super reliable with great customer service (answered tickets within 3 minutes, answers to tech questions they shouldn't even really be supporting me with but just do out of the goodness of their hearts).

If you buy enough hosting with them, you can be a reseller and get them all super-cheap, though.

Habitual · 05-14-2013, 08:33 AM

Quote:

Originally Posted by satimis

Another problem is one domain alias works able accessing Internet and another domain alias fails

Satimis: So, partial progress or not?
You should check dns for all three domains at intodns.com/domain.com where domain.com is the actual domains.
Pay special attention to A Record IP addresses.

without domain names so I can look at dns, I can't even begin to offer any more help. Sorry.

satimis · 05-14-2013, 11:00 AM

Quote:

Originally Posted by Habitual

Satimis: So, partial progress or not?

Sorry I don't follow.

Forget the subdomains. They are now working. I'm trying to sort out the problem of following 2 domain alias.

1) food.satimis.com
2) wiki.reynoldstocks.com

I can't recall how 1) was created. Because I have been struggling more than 4 week, making many tests and attempts to sort out the problems encountered previously on subdomain and domain alias created. WordPress has been installed on 1) which is for testing only. 1) can access Internet and it can be browsed running http://food.satimis.com

2), this domain alias, was created following the steps of;
Adding Domain Names to Your Hosting Account
http://support.godaddy.com/help/arti...ount?locale=en

Afterwards I installed MediaWiki on it. Godday Support sent me following email after the completion of installation

Code:

MediaWiki is ready.
MediaWiki 1.20.4 is installed and ready for your personal touch.
IMPORTANT INFO
MediaWiki login:
http://wiki.reynoldstocks.com/
Hosting account:
Log in
...
Sincerely,
Go Daddy

But I couldn't login, it popup;
Server not found.

I have checked A(Host) and CNAME of food.satimis.com and wiki.reynoldstocks.com respectively. They are the same.

Rdgs
satimis

Habitual · 05-14-2013, 11:22 AM

At least everything is pointed at the same IP.

I don't see an A Record for wiki.reynoldstocks.com.

Some other dns.fu master maybe can help us out...

satimis · 05-14-2013, 12:10 PM

Quote:

Originally Posted by Habitual

At least everything is pointed at the same IP.

I don't see an A Record for wiki.reynoldstocks.com.

Some other dns.fu master maybe can help us out...

On Godaddy DNS Manager webpage

wiki.reynoldstocks.com

Code:

A (Host)	Points to
@		IP address

food.satimis.com

Code:

A (Host)	Points to
@		IP address

I couldn't make wiki.reynoldstocks.com access Internet.

Godaddy Support advised me adding

Code:

wiki		IP address

to A (Host)

still failed. I have reported it to Godaddy Support. I'm now waiting for their reply.

Another funny thing is - I must run Google Chrome on Linux Mint or on Debian 6.0 to browse Godaddy Website. Otherwise some items on their website are missing. Firefox can't work properly on Godaddy website, some tags/items missing.

Please refers to the screenshots attached.
firefox_dns_manager.png
chrome_dns_manager.png

all domains can't be displayed on Firefox. At the beginning I didn't notice it resulting in unable following the instruction/advice of Godaddy Support.

satimis