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Old 06-06-2008, 06:13 PM   #1
warpwr
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Fedora 7, Evolution 2.10.3 NO SEND


First off, hello all this is my first post here.

Recently Evolution email refuses to send, although it did at one time.

I have configured and re-configured it for days now. It gives an error message Could not connect to smtp, etc timed out.
Nothing. It receives mail but times out on the send.

I have comcast isp and I know about port 587 which they use now I guess. Although Outlook hasn't complained yet.
I have entered my SMTP as mail.comcast.net, smtp.mail.comcast.net, mail.comcast.net:587, smtp.mail.comcast.net:587, mail.comcast.net (port 587) and smtp.mail.comcast.net (port 587).

Nothing works.

Has anyone had this problem and resolved it?
If so please share with me, thanks.
I also have another outgoing server smileglobal.com which I use to send on my outlook but it doesn't work either in Evolution.

Is there is a firewall problem or a hidden protocol somewhere.

Sometimes when I boot up Fedora 7 it says there are updates available and I install those as a rule. Maybe something got tweaked.

Thanks,
Vaughn
 
Old 06-07-2008, 06:46 AM   #2
unSpawn
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Hello and welcome to LQ. I don't use Evolution or Comcast, but here's what you can try. Check (host, nslookup, dig) which of mail.comcast.net or smtp.mail.comcast.net resolves, that's the address you'll use next. Now open a terminal window and type 'telnet addressyoulluse 587', this should return something like "(code) server OK". If it does then close the window, if it does not then copy the full error lines here. Edit your POP3 account settings, use addressyoulluse:587 for sending, enable check for TLS and test the servers capabilities. If anything fails please check settings with the mailclient that does work and post exact error messages (if any).
 
Old 06-07-2008, 12:34 PM   #3
warpwr
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Quote:
Originally Posted by unSpawn View Post
Hello and welcome to LQ. I don't use Evolution or Comcast, but here's what you can try. Check (host, nslookup, dig) which of mail.comcast.net or smtp.mail.comcast.net resolves, that's the address you'll use next. Now open a terminal window and type 'telnet addressyoulluse 587', this should return something like "(code) server OK". If it does then close the window, if it does not then copy the full error lines here. Edit your POP3 account settings, use addressyoulluse:587 for sending, enable check for TLS and test the servers capabilities. If anything fails please check settings with the mailclient that does work and post exact error messages (if any).
I tried both the comcast and smileglobal.
The comcast failed but the smileglobal says it is connected to mail....I don't know how to get out of it except quit the terminal.
below is the sequence

[root@localhost warpwr]# nslookup mail.comcast.net
Server: 68.87.76.178
Address: 68.87.76.178#53

Non-authoritative answer:
mail.comcast.net canonical name = mail.g.comcast.net.
Name: mail.g.comcast.net
Address: 206.18.177.80

[root@localhost warpwr]# telnet mail.g.comcast.net
Trying 206.18.177.80...
telnet: connect to address 206.18.177.80: Connection timed out
[root@localhost warpwr]# nslookup mail.smileglobal.com
Server: 68.87.76.178
Address: 68.87.76.178#53

Non-authoritative answer:
Name: mail.smileglobal.com
Address: 69.7.35.11

[root@localhost warpwr]# telnet mail.smileglobal.com 2525
Trying 69.7.35.11...
Connected to mail.smileglobal.com.
Escape character is '^]'.


In attempting to enter 'mail.smileglobal.com 2525' there is no place to enter the 2525. I understand you just put 'mail.smileglobal.com:2525', but the connection times out. If you enter a space where the colon is in inserts %20 but not a space.

I need to find out how to enter the port 2525 in the string I think.

Thanks for the help.
 
Old 06-08-2008, 06:25 AM   #4
unSpawn
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Quote:
Originally Posted by warpwr View Post
Code:
root@localhost warpwr]# telnet mail.g.comcast.net
Trying 206.18.177.80...
Telnet needs 'telnet hostaddress portnumber'. You forgot to add the port. BTW, the comcast docs say mail.comcast.net is address to read from and smtp.comcast.net the address to send mail with.
 
Old 06-08-2008, 01:13 PM   #5
warpwr
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Quote:
Originally Posted by unSpawn View Post
Telnet needs 'telnet hostaddress portnumber'. You forgot to add the port. BTW, the comcast docs say mail.comcast.net is address to read from and smtp.comcast.net the address to send mail with.
First of all I want to thank you unspawn, so thanks.

Yeah you are right I forgot the port number for comcast which I think is 587 though it used to be 25. Smile global switched to 2525 a long time ago probably for the same reason.

But there is no place in evolution to specify a port number. Every email setup I've ever worked with has a graphical window to specify the port number except this one.

Evolution doesn't and I cannot get it to do anything except time out on the send. Receive works fine.

There must be a system file in linux somewhere that would allow editing to add that port number. Or not? The evolution files are in HOME/warpwr/.evolution now but I can't find which file stores that info.

Thanks again....

Vaughn
 
Old 06-09-2008, 06:25 AM   #6
unSpawn
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Can you set the mailserver you send through as "smtp.comcast.net:587" and enable any verbose or debug logging in Evolution (or telnet there) ? I'd like to see some error responses the server sends back.
 
Old 06-09-2008, 02:54 PM   #7
warpwr
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Quote:
Originally Posted by unSpawn View Post
Can you set the mailserver you send through as "smtp.comcast.net:587" and enable any verbose or debug logging in Evolution (or telnet there) ? I'd like to see some error responses the server sends back.
I set it at smtp.smileglobal.com:2525. This will connect using telnet.
The comcast address did not generate the bug.

Here is the bug report (that won't send either btw)....

Code:
Distribution: Fedora release 7 (Moonshine)
Gnome Release: 2.18.3 2007-11-13 (Red Hat, Inc)
BugBuddy Version: 2.18.0

System: Linux 2.6.23.17-88.fc7 #1 SMP Thu May 15 00:35:10 EDT 2008 i686
X Vendor: The X.Org Foundation
X Vendor Release: 10300000
Selinux: Permissive
Accessibility: Disabled
GTK+ Theme: Clearlooks
Icon Theme: Fedora

Memory status: size: 125161472 vsize: 125161472 resident: 33951744 share: 19955712 rss: 33951744 rss_rlim: 4294967295
CPU usage: start_time: 1213039966 rtime: 659 utime: 626 stime: 33 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 100

Backtrace was generated from '/usr/bin/evolution'

(no debugging symbols found)
Using host libthread_db library "/lib/libthread_db.so.1".
(no debugging symbols found)
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[Thread debugging using libthread_db enabled]
[New Thread -1208628496 (LWP 4143)]
[New Thread -1261007984 (LWP 4257)]
[New Thread -1229853808 (LWP 4148)]
(no debugging symbols found)
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0x00110402 in __kernel_vsyscall ()
#0  0x00110402 in __kernel_vsyscall ()
#1  0x006b4d3b in waitpid () from /lib/libpthread.so.0
#2  0x062c4a46 in ?? () from /usr/lib/libgnomeui-2.so.0
#3  0x0805ed69 in ?? ()
#4  <signal handler called>
#5  0x00110402 in __kernel_vsyscall ()
#6  0x0042ca43 in poll () from /lib/libc.so.6
#7  0x00531803 in ?? () from /lib/libglib-2.0.so.0
#8  0x00531b79 in g_main_loop_run () from /lib/libglib-2.0.so.0
#9  0x033ee7e3 in bonobo_main () from /usr/lib/libbonobo-2.so.0
#10 0x0805eb90 in main ()

Thread 3 (Thread -1229853808 (LWP 4148)):
#0  0x00110402 in __kernel_vsyscall ()
No symbol table info available.
#1  0x0042ca43 in poll () from /lib/libc.so.6
No symbol table info available.
#2  0x00531803 in ?? () from /lib/libglib-2.0.so.0
No symbol table info available.
#3  0x00531b79 in g_main_loop_run () from /lib/libglib-2.0.so.0
No symbol table info available.
#4  0x00d74564 in ?? () from /usr/lib/libnm_glib.so.0
No symbol table info available.
#5  0x0054c66f in ?? () from /lib/libglib-2.0.so.0
No symbol table info available.
#6  0x006ad44b in start_thread () from /lib/libpthread.so.0
No symbol table info available.
#7  0x0043680e in clone () from /lib/libc.so.6
No symbol table info available.

Thread 2 (Thread -1261007984 (LWP 4257)):
#0  0x00110402 in __kernel_vsyscall ()
No symbol table info available.
#1  0x006b3a0e in __lll_mutex_lock_wait () from /lib/libpthread.so.0
No symbol table info available.
#2  0x006af883 in _L_mutex_lock_79 () from /lib/libpthread.so.0
No symbol table info available.
#3  0x006af3ad in pthread_mutex_lock () from /lib/libpthread.so.0
No symbol table info available.
#4  0x0805ed51 in ?? ()
No symbol table info available.
#5  <signal handler called>
No symbol table info available.
#6  0x00544bf2 in ?? () from /lib/libglib-2.0.so.0
No symbol table info available.
#7  0x00544e67 in ?? () from /lib/libglib-2.0.so.0
No symbol table info available.
#8  0x005450b5 in ?? () from /lib/libglib-2.0.so.0
No symbol table info available.
#9  0x006acb6c in __nptl_deallocate_tsd () from /lib/libpthread.so.0
No symbol table info available.
#10 0x006ad459 in start_thread () from /lib/libpthread.so.0
No symbol table info available.
#11 0x0043680e in clone () from /lib/libc.so.6
No symbol table info available.

Thread 1 (Thread -1208628496 (LWP 4143)):
#0  0x00110402 in __kernel_vsyscall ()
No symbol table info available.
#1  0x006b4d3b in waitpid () from /lib/libpthread.so.0
No symbol table info available.
#2  0x062c4a46 in ?? () from /usr/lib/libgnomeui-2.so.0
No symbol table info available.
#3  0x0805ed69 in ?? ()
No symbol table info available.
#4  <signal handler called>
No symbol table info available.
#5  0x00110402 in __kernel_vsyscall ()
No symbol table info available.
#6  0x0042ca43 in poll () from /lib/libc.so.6
No symbol table info available.
#7  0x00531803 in ?? () from /lib/libglib-2.0.so.0
No symbol table info available.
#8  0x00531b79 in g_main_loop_run () from /lib/libglib-2.0.so.0
No symbol table info available.
#9  0x033ee7e3 in bonobo_main () from /usr/lib/libbonobo-2.so.0
No symbol table info available.
#10 0x0805eb90 in main ()
No symbol table info available.
#0  0x00110402 in __kernel_vsyscall ()
The program is running.  Quit anyway (and detach it)? (y or n) [answered Y; input not from terminal]


----------- .xsession-errors (217 sec old) ---------------------
BBDB spinning up...
(evolution:4051): e-utils-WARNING **: Cannot resolve symbol 'org_gnome_new_mail_config' in plugin '/usr/lib/evolution/2.10/plugins/liborg-gnome-new-mail-notify.so' (not exported?)
***MEMORY-ERROR***: evolution[4051]: GSlice: assertion failed: sinfo->n_allocated > 0
CalDAV Eplugin starting up ...
** (evolution:4143): DEBUG: mailto URL command: evolution --component=mail %s
** (evolution:4143): DEBUG: mailto URL program: evolution
libnm_glib_nm_state_cb: dbus returned an error.
  (org.freedesktop.DBus.Error.ServiceUnknown) The name org.freedesktop.NetworkManager was not provided by any .service files
(evolution:4143): e-utils-WARNING **: Cannot resolve symbol 'org_gnome_new_mail_config' in plugin '/usr/lib/evolution/2.10/plugins/liborg-gnome-new-mail-notify.so' (not exported?)
BBDB spinning up...
(evolution:4143): e-utils-WARNING **: Cannot resolve symbol 'org_gnome_new_mail_config' in plugin '/usr/lib/evolution/2.10/plugins/liborg-gnome-new-mail-notify.so' (not exported?)
--------------------------------------------------

Last edited by unSpawn; 06-11-2008 at 05:31 AM. Reason: Enhance readability w. BB code, removing colour and italics.
 
Old 06-11-2008, 06:16 AM   #8
unSpawn
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I'm sorry for the trouble. With verbose or debug logging I meant something like a transaction log, the kind of log an application would generate itself while talking to a remote server. As I said before, I don't use Evolution, so I can't help you point to where and if it can do that.
 
  


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