[SOLVED] Epson Worforce WF-2750 printing issue on Fedora 28

srjjio · 05-22-2018, 10:27 AM

Hello everyone,

On my newly installed Fedora 28 system, I tried, without success, to configure my Epson Worforce WF-2750 printer.

After plugging my printer device on USB, the printer was automatically configured in Fedora and print a broken test page (no content, only one char: 'F').

In printer settings: "Workforce WF-2750" was not list in Epson available drivers, so a generic one was selected by default. I considered this was the source of the issue.

I download the official driver from this link: http://download.ebz.epson.net/dsc/du/....

As requested I installed lsb package and I followed instructions in the README file:

install downloaded rpm package (epson-inkjet-printer-escpr-1.6.20-1lsb3.2.i486.rpm),
restart cups server manually
configure the printer:
- using cups web interface and ppd file dedicated for "Workforce WF-2750" (installed in /opt),
- alternatively, using provided lpadmin command with same ppd file,

When I try to print a test page, nothing done.

I configure cups log level to debug and found following error.

Code:

grep '^[E]' -n /var/log/cups/error_log
449:E [21/May/2018:22:26:38 +0200] [Job 23] Unable to open raster stream - : Broken pipe
533:E [21/May/2018:22:26:38 +0200] [Job 23] Job stopped due to filter errors; please consult the error_log file for details.

After several days of investigation, I don't know how to debug at next level...

Following Fedora wiki, i have generated a troubleshoot files. If you feel inspired by this issue, I can provide them, as well as Epson PPD and ReadMe files. Any help is really appreciated.

Regards

ferrari · 05-22-2018, 07:21 PM

It would be good to know what might be responsible for the filter error encountered. Increasing the CUPS logging verbosity might be helpful to start with (assuming you haven't already done that)...

Code:

cupsctl --debug-logging

then try sending another print job. Examine the error_log and report back with any errors.

Oops - I missed your comment about already doing this. Please disregard.

ferrari · 05-22-2018, 08:14 PM

Another thought - I assume the pertinent lsb packages are installed?

Code:

rpm -qa|grep lsb

srjjio · 05-23-2018, 04:04 AM

@ferrari
Yes debug was already at maximum level but I intentionally didn't display the full trace (tons of lines).
Also lsf was installed from fedora repo on last version I presume.
Thank you very much for trying to help.

It seems the are some differences installing fedora hosted epson-inkjet-printer-escpr package than the downloaded epson-inkjet-printer-escpr.rpm package. For instance, the first one add some files in /usr/lib/cups/filter but not the second one.

Code:

sudo dnf install ./epson-inkjet-printer-escpr-1.6.20-1lsb3.2.x86_64.rpm
sudo dnf list --installed | grep epson
epson-inkjet-printer-escpr.x86_64          1.6.20-1lsb3.2               @@commandline

ls /usr/lib/cups/filter/ | grep epson 
commandtoepson
rastertoepson

sudo dnf remove epson-inkjet-printer-escpr
sudo dnf install epson-inkjet-printer-escpr
sudo dnf list --installed | grep epson
epson-inkjet-printer-escpr.x86_64          1:1.6.20-1.1lsb3.2.fc28      @updates

ls /usr/lib/cups/filter/ | grep epson 
commandtoepson
epson-escpr
epson-escpr-wrapper
rastertoepson

After found where the PPD file is located in the second case, I just need to gunzip the archive and select the file in gnome printer conf wizard.

Code:

sudo gunzip /usr/share/ppd/Epson/epson-inkjet-printer-escpr/Epson-WF-2750_Series-epson-escpr-en.ppd.gz

For your information, in the first case all missing files are located in /opt so I guess it always possible to manually deploy them in expected directories (with copy / link and appropriate rights I suppose). But I prefered to switch to the "most packaged" option.

Code:

ls /opt/epson-inkjet-printer-escpr/cups/lib/filter/
epson-escpr  epson-escpr-wrapper

ls /opt/epson-inkjet-printer-escpr/ppds/Epson | grep WF-2750
Epson-WF-2750_Series-epson-inkjet-printer-escpr.ppd.gz

ferrari · 05-23-2018, 04:24 AM

Glad to read of your success with this.

srjjio · 05-23-2018, 04:55 AM

Not without some pain haha

At least I hope it could help other people with similar issue.
Time for me to start scanner setup, maybe another topic will come soon