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Old 07-20-2018, 04:17 PM   #61
ferrari
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It's not clear to me where the problem is now, but it's not helped by not being able to see a complete error_log uploaded to https://pastebin.com/ either.

Remove the existing log...
Code:
sudo rm -f /var/log/cups/error_log
Make sure CUPS is in debug-logging mode (it should already be from previous diagnostic steps)
Code:
cupsctl --debug-logging
*This will also cause CUPS to be restarted (so the error_log will be recreated again)

Attempt to print a document. (I shouldn't need to explain again how to watch the error_log output or examine it with an editor). If you can manage it, please carefully copy/paste the error_log entirely (in sections if necessary) to the pastebin site, and post the link that it provides here. I'm specifically looking for printer filter failures or similar.
 
Old 07-21-2018, 12:38 AM   #62
gerlinux
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I have an issue, i got a very long text from the terminal and I don't know how to copy and paste the whole of it.
Any advise?
sorry

Last edited by gerlinux; 07-21-2018 at 01:01 AM.
 
Old 07-21-2018, 01:01 AM   #63
ferrari
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Sorry, but that is NOT the entire log file....look it is 1596 lines long...
Code:
[ línea 1/1596 (0%), col 1/64 (1%), car 0/135160 (0%) ]
The very small section that you've posted is of no diagnostic value.
 
Old 07-21-2018, 01:12 AM   #64
gerlinux
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I have an issue, i got a very long text from the terminal and I don't know how to copy and paste the whole of it.
Any advise?
sorry
 
Old 07-21-2018, 01:30 AM   #65
ferrari
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I'm not sure which editor you're using? Can you not do a CTRL-A to select all of it, right-click and select copy? Navigate to the pastebin site (with a browser ) and paste the output there.
 
Old 07-21-2018, 04:30 AM   #66
gerlinux
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I can not do that because it just copy the staff that I can see in the terminal screen..
don't know which editor I am using.. did a bit of research to find it and hasn't find any solution..
 
Old 07-21-2018, 04:48 AM   #67
ferrari
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Are you launching the editor from a terminal? If so, show me the command you're using to view the log.
 
Old 07-21-2018, 05:02 AM   #68
ferrari
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Try using a graphical editor instead. Which desktop environment are you using? KDE, Gnome, XFCE,....?
 
Old 07-21-2018, 06:27 AM   #69
wpeckham
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Quote:
Originally Posted by ferrari View Post
Try using a graphical editor instead. Which desktop environment are you using? KDE, Gnome, XFCE,....?
You are assuming the OP KNOWS the answer to that question. Might it be possible for the OP to upload the log file to somewhere from whence we can capture it?
 
Old 07-21-2018, 09:34 AM   #70
gerlinux
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Quote:
Originally Posted by wpeckham View Post
You are assuming the OP KNOWS the answer to that question. Might it be possible for the OP to upload the log file to somewhere from whence we can capture it?
How can I do that?
thanks
 
Old 07-21-2018, 05:35 PM   #71
ferrari
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One way is to use the following free file sharing site
https://www.file.io/
Click on 'Upload' and a file manager will open. Navigate to /var/log/cups/error_log select. Once the file is uploaded you'll be presented with a message with a link....

Quote:
Upload success. Here is the link to your file:
https://file.io/xxxxxx
Post that link here.
 
Old 07-22-2018, 01:30 AM   #72
gerlinux
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I think because the file is so small it doesn't upload it.. I tried with other websites and didn't have any success neither..
 
Old 07-22-2018, 02:18 AM   #73
ferrari
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That is nonsense. It works fine (I just tested it).

Show us the file details with
Code:
ls -l /var/log/cups/error_log

Last edited by ferrari; 07-22-2018 at 02:23 AM.
 
Old 07-22-2018, 02:34 AM   #74
ferrari
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Sigh...now I realise it's not suitable for this as it is deleted as soon as it's downloaded...
Quote:
imply upload a file, share the link, and after it is downloaded,
the file is completely deleted. For added security, set an expiration on the file and it is
deleted within a certain amount of time, even if it was never downloaded.
I'll find something else.
 
Old 07-22-2018, 02:47 AM   #75
ferrari
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Here you go. Try this...
https://expirebox.com/
 
  


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