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Old 07-19-2018, 07:01 PM   #46
ferrari
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Actually I got that wrong. CUPS needs to be restarted first. Then error_log is recreated again.
 
Old 07-20-2018, 02:53 AM   #47
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[QUOTE CUPS needs to be restarted first. Then error_log is recreated again.[/QUOTE]
i went to http://localhost:631/printers/MFC-L2700DW-series and I didn't see how can I restart CUPS, how can I do that?
 
Old 07-20-2018, 03:19 AM   #48
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If I go by your profile, you're using Debian 7.1 (quite an old version)? Anyway, from the Brother support page

Quote:
For Debian based distributions;
Command : /etc/init.d/cupsys restart
Or you could have just rebooted.
 
Old 07-20-2018, 03:30 AM   #49
gerlinux
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Quote:
Originally Posted by ferrari View Post
If I go by your profile, you're using Debian 7.1 (quite an old version)
Do u think if I update Debian to a newer version that will help?

I rebooted, try to print a PDF, and still got the same:

Quote:
GNU nano 2.7.4 New buffer




















[Error reading "/ var / log / cups / error_log": Permission denied]
^ G See help ^ O Save ^ W Search ^ K Cut txt ^ J Justify ^ C Position
^ X Exit ^ R Read file ^ \ Replace ^ U Paste txt ^ T Spelling ^ _ Go to line
 
Old 07-20-2018, 03:41 AM   #50
ferrari
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Focus on the error: '[Error reading "/ var / log / cups / error_log": Permission denied]'
If you can't open/read it as a regular user, do it as root...
Code:
sudo nano /var/log/cups/error_log
 
Old 07-20-2018, 05:16 AM   #51
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all right, i got this:
Quote:
E [20/Jul/2018:08:45:20 +0200] [cups-deviced] PID 892 (gutenprint52+usb) stoppe$
 
Old 07-20-2018, 06:14 AM   #52
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Okay. A quick search online with "[cups-deviced] (gutenprint52+usb) stopped" and similar throws up a number of threads, but with varying causes. I see references to 'printer-driver-gutenprint' and 'libgutenprint2', and a possibility that the latter had a version with a bug in it. During that search, I found an old post of mine...
https://www.linuxquestions.org/quest...ml#post5707518
...which I linked to another thread that I had found...
https://ubuntu-mate.community/t/prin...-16-04/5653/10
Since you're not using gutenprint drivers, just try removing it
Code:
sudo apt-get remove libgutenprint2
and see if that helps.

Another possibility is just to upgrade your Debian install, if that is acceptable to you.
 
Old 07-20-2018, 06:41 AM   #53
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[QUOTE
Code:
sudo apt-get remove libgutenprint2
and see if that helps.

Another possibility is just to upgrade your Debian install, if that is acceptable to you.[/QUOTE]

Have done that and got this in the terminal:
Quote:
GNU nano 2.7.4 File: / var / log / cups / error_log Modified
If it easier I can just upload the debian version but don't know how to do that. I have been doing some research and didn't get any solution that I could follow..

Thanks a lot for the work you are doing to give me a hand Ferrari, i appreciate it.
 
Old 07-20-2018, 06:49 AM   #54
ferrari
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Quote:
Have done that and got this in the terminal:
That isn't relevant to this problem. It just means the file was modified. You're only using it to read the log.

Quote:
If it easier I can just upload the debian version but don't know how to do that. I have been doing some research and didn't get any solution that I could follow..
I'm not a Debian user. You just find it easier to do a clean install (with the current stable release).

These might also be useful to you
https://wiki.debian.org/DebianUpgrade
https://www.debian.org/releases/
 
Old 07-20-2018, 06:50 AM   #55
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BTW, did you try printing again?
 
Old 07-20-2018, 06:51 AM   #56
gerlinux
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Quote:
Originally Posted by ferrari View Post
That isn't relevant to this problem. It just means the file was modified. You're only using it to read the log.


I
Is there anything else I can do to solve the issue?
 
Old 07-20-2018, 07:00 AM   #57
ferrari
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Let's clarify where you got to. You have removed 'libgutenprint2' correct? Did you try printing again? Is it still not working?

You can watch the CUPS error_log like this...
Code:
sudo tail -f /var/log/cups/error_log
Try sending a print job and examine the output that way. Any errors reported?
 
Old 07-20-2018, 08:11 AM   #58
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no errors reported after sending a print job.
 
Old 07-20-2018, 08:37 AM   #59
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But still not printing?
 
Old 07-20-2018, 09:27 AM   #60
gerlinux
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Yes. Still not printing.
 
  


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