Issue installing printer MFC-L2700DW

gerlinux · 07-16-2018, 05:12 AM

That is what i got:

Quote:

mx @ mx: ~ $ lpstat -t
the task scheduler is running
Default system destination: MFCL2700DW
Device for MFC-L2700DW-series: usb: // Brother / MFC-L2700DW% 20series? serial = E73943H7N560045
Device for MFCL2700DW: usb: // dev / usb / lp0
MFC-L2700DW-series accepting requests from Mon 16 Jul 2018 11:49:42 CEST
MFCL2700DW accepting requests from Mon 16 Jul 2018 11:40:25 CEST
the MFC-L2700DW-series printer is disabled since Mon 16 Jul 2018 11:49:42 CEST -
Unplugged or turned off
the MFCL2700DW printer is now printing MFCL2700DW-1. activated since Mon 16 Jul 2018 11:40:25 CEST
Waiting for the printer to be available.
MFCL2700DW-1 mx 21504 Mon 16 Jul 2018 11:36:31 CEST
MFCL2700DW-2 mx 1024 Mon 16 Jul 2018 11:37:23 CEST
mx @ mx: ~ $ egrep -i "name | model | filter" / etc / cups / ppd / *
grep: /etc/cups/ppd/MFCL2700DW.ppd: Denied Permission
grep: /etc/cups/ppd/MFC-L2700DW-series.ppd: Permission denied
mx @ mx: ~ $

ferrari · 07-16-2018, 05:19 AM

Code:

mx @ mx: ~ $ egrep -i "name | model | filter" / etc / cups / ppd / *
grep: /etc/cups/ppd/MFCL2700DW.ppd: Denied Permission
grep: /etc/cups/ppd/MFC-L2700DW-series.ppd: Permission denied
mx @ mx: ~ $

Run it with sudo...

Code:

sudo egrep -i "name|model|filter" /etc/cups/ppd/*

Ah, now I see what you're getting at - two printer configs

Code:

Default system destination: MFCL2700DW
Device for MFC-L2700DW-series: usb: // Brother / MFC-L2700DW% 20series? serial = E73943H7N560045
Device for MFCL2700DW: usb: // dev / usb / lp0

Only the first URL is valid. Delete the second with

Code:

sudo lpadmin -x MFCL2700DW

ferrari · 07-16-2018, 05:24 AM

It's not essential, but the printer can be configured as default printer using

Code:

sudo lpadmin -d MFC-L2700DW-series

gerlinux · 07-16-2018, 05:34 AM

Quote:

Originally Posted by ferrari

It's not essential, but the printer can be configured as default printer using

Code:

sudo lpadmin -d MFC-L2700DW-series

I have done that. And the change I have seen is that when i send a document for printing there was a sign with the average of the process printing, which wasn't before. I don't know if that makes sense..

gerlinux · 07-16-2018, 05:37 AM

This is what I got when i did:

Quote:

root@mx:/home/mx# sudo egrep -i "name|model|filter" /etc/cups/ppd/*
*PCFileName: "textonly.ppd"
*ModelName: "Generic Text-Only Printer"
*ShortNickName: "Generic Text-Only Printer"
*NickName: "Generic Text-Only Printer"
*cupsFilter2: "text/plain text/plain 0 texttotext"
*cupsModelNumber: 0
*cupsFilter: "text/plain 0 texttotext"
*PrinterEncoding WINDOWS-1258/Windows 1258, Code Page 1258 (Vietnamese): ""

ferrari · 07-16-2018, 05:56 AM

That output for textonly.ppd is not relevant for your printer. I note from your earlier post that there is /etc/cups/ppd/MFC-L2700DW-series.ppd, and that is the correct PPD for the printer.

You can cancel any stale/pending print jobs with

Code:

cancel -a

It is possible to send a test print via the CUPS web interface using your favourite browser and navigating to

localhost:631/printers

or from a terminal using

Code:

lp -d MFC-L2700DW-series /usr/share/cups/data/testprint

gerlinux · 07-16-2018, 07:24 AM

When I tried to print a test:

Quote:

Unsupported format "application/vnd.cups-pdf-banner".

ferrari · 07-16-2018, 07:31 AM

Try printing a PDF file instead.

gerlinux · 07-16-2018, 07:37 AM

no difference I am afraid.

ferrari · 07-16-2018, 02:41 PM

Ok, check that the PPD exists

Code:

ls -l /dev/cups/ppd

and report printer status again

Code:

lpstat -t

If that checks out, but printing is still not working, we'll need to check for missing dependencies perhaps.

gerlinux · 07-17-2018, 07:49 AM

This is what I got when I tiped that:

Quote:

mx @ mx: ~ $ ls -l / dev / cups / ppd
ls: can not access '/ dev / cups / ppd': The file or directory does not exist
mx @ mx: ~ $ lpstat -t
the task scheduler is running
Default system destination: MFC-L2700DW-series
Device for MFC-L2700DW-series: usb: // Brother / MFC-L2700DW% 20series? serial = E73943H7N560045
MFC-L2700DW-series accepting requests from Tue 17 Jul 2018 14:36:46 CEST
the MFC-L2700DW-series printer is inactive. activated since Tue 17 Jul 2018 14:36:46 CEST

Thanks again Ferrari.

ferrari · 07-17-2018, 03:09 PM

Doh! My mistake. That should have been

Code:

ls -l /etc/cups/ppd

gerlinux · 07-18-2018, 03:57 AM

Hi, i got this:

Quote:

mx@mx:~$ ls -l /etc/cups/ppd
total 216
-rw-r----- 1 root lp 217862 jul 15 11:41 MFC-L2700DW-series.ppd

thanks again!

ferrari · 07-18-2018, 05:05 AM

Ok, then the following should confirm the driver details...

Code:

sudo egrep -i "name|model|filter" /etc/cups/ppd/MFC-L2700DW-series.ppd

Also, check that the filter backend is present...

Code:

ls -l /usr/lib/cups/filter/brother*

ferrari · 07-18-2018, 05:37 AM

BTW, check that this requirement is met...
http://support.brother.com/g/s/id/li...edirect=on#004

Quote:

Pre-required Procedure (5)
Related distributions
Debian 64 bit version, Ubuntu 64 bit version
Related products/drivers
printer/PC-FAX drivers
Requirement
ia32-libs or lib32stdc++ is required to be installed.