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Old 03-23-2020, 02:40 PM   #1
arch-nor
LQ Newbie
 
Registered: Mar 2020
Distribution: MX-Linux
Posts: 2

Rep: Reputation: Disabled
[SOLVED]System freezes (ACPI errors)


I've been trying to figure out why my laptop freezes several times a day.
So far I've had good help in the MX-forums, and we have made some headway.

https://forum.mxlinux.org/viewtopic.php?f=104&t=56969

Still the problem of freezing persists despite managing to set up Nvidia correctly.
Code:
$ optirun inxi -Gx
Graphics:  Device-1: Intel HD Graphics 630 vendor: CLEVO/KAPOK driver: i915 v: kernel 
           bus ID: 00:02.0 
           Device-2: NVIDIA GP107M [GeForce GTX 1050 Ti Mobile] vendor: CLEVO/KAPOK 
           driver: nvidia v: 440.59 bus ID: 01:00.0 
           Display: x11 server: X.Org 1.20.4 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1680x1050~60Hz 
           OpenGL: renderer: GeForce GTX 1050 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 440.59 
           direct render: Yes

I figured I'd try to get more eyeballs on the problem by posting it here too.

Earlier I've had the laptop in for a repair of a harddrive,
I suspect that there may be some issue with the BIOS motherboard.
But techsupport felt that what was necessary was a new drive and an updated BIOS.
I told them there was a problem with ACPI, but they didn't listen.
As a result windows can't be installed without UEFI enabled it seems,
so no dualboot for me as of right now.
I feel the freezing and that issue is connected, but I have no way of knowing.

Here is the current system specs.
Code:
System:    Host: Byteworld Kernel: 5.4.0-3-amd64 x86_64 bits: 64 compiler: gcc v: 8.3.0 
           parameters: BOOT_IMAGE=/boot/vmlinuz-5.4.0-3-amd64 
           root=UUID=923bb24d-7213-4d3c-8d66-79a60588eb8d ro splash acpi_osi=! quiet 
           Desktop: Xfce 4.14.2 tk: Gtk 3.24.5 info: xfce4-panel wm: xfwm4 dm: LightDM 1.26.0 
           Distro: MX-19.1_x64 patito feo February 15  2020 base: Debian GNU/Linux 10 (buster) 
Machine:   Type: Laptop System: Notebook product: N85_N87,HJ,HJ1,HK1 v: N/A serial: <filter> 
           Chassis: type: 10 serial: <filter> 
           Mobo: Notebook model: N85_N87,HJ,HJ1,HK1 serial: <filter> 
           UEFI [Legacy]: American Megatrends v: 1.05.22 date: 03/27/2018 
Battery:   ID-1: BAT0 charge: 59.4 Wh condition: 59.4/59.9 Wh (99%) volts: 12.7/11.1 
           model: Notebook BAT type: Li-ion serial: <filter> status: Full 
CPU:       Topology: Quad Core model: Intel Core i7-7700HQ bits: 64 type: MT MCP arch: Kaby Lake 
           family: 6 model-id: 9E (158) stepping: 9 microcode: CA L2 cache: 6144 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 44798 
           Speed: 1005 MHz min/max: 800/3800 MHz Core speeds (MHz): 1: 900 2: 900 3: 900 4: 900 
           5: 902 6: 900 7: 900 8: 900 
           Vulnerabilities: Type: itlb_multihit status: KVM: Split huge pages 
           Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
           Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
           Type: meltdown mitigation: PTI 
           Type: spec_store_bypass 
           mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, 
           STIBP: conditional, RSB filling 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: Intel HD Graphics 630 vendor: CLEVO/KAPOK driver: i915 v: kernel 
           bus ID: 00:02.0 chip ID: 8086:591b 
           Device-2: NVIDIA GP107M [GeForce GTX 1050 Ti Mobile] driver: N/A bus ID: 01:00.0 
           chip ID: 10de:1c8c 
           Display: x11 server: X.Org 1.20.4 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1680x1050~60Hz 
           OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2) v: 4.5 Mesa 18.3.6 
           compat-v: 3.0 direct render: Yes 
Audio:     Device-1: Intel CM238 HD Audio vendor: CLEVO/KAPOK driver: snd_hda_intel v: kernel 
           bus ID: 00:1f.3 chip ID: 8086:a171 
           Device-2: NVIDIA GP107GL High Definition Audio driver: snd_hda_intel v: kernel 
           bus ID: 01:00.1 chip ID: 10de:0fb9 
           Sound Server: ALSA v: k5.4.0-3-amd64 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: CLEVO/KAPOK 
           driver: r8169 v: kernel port: d000 bus ID: 03:00.1 chip ID: 10ec:8168 
           IF: eth0 state: down mac: <filter> 
           Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: d000 
           bus ID: 04:00.0 chip ID: 8086:24fd 
           IF: wlan0 state: up mac: <filter> 
Drives:    Local Storage: total: 1.36 TiB used: 51.06 GiB (3.7%) 
           ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO 500GB size: 465.76 GiB 
           block size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 serial: <filter> 
           rev: 2B2QEXE7 scheme: GPT 
           ID-2: /dev/sda vendor: Western Digital model: WD10JPVX-22JC3T0 size: 931.51 GiB 
           block size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s rotation: 5400 rpm 
           serial: <filter> rev: 1A01 scheme: GPT 
Partition: ID-1: / raw size: 463.48 GiB size: 455.21 GiB (98.21%) used: 51.06 GiB (11.2%) 
           fs: ext4 dev: /dev/nvme0n1p2 
           ID-2: swap-1 size: 2.00 GiB used: 0 KiB (0.0%) fs: swap swappiness: 15 (default 60) 
           cache pressure: 100 (default) dev: /dev/nvme0n1p3 
Sensors:   System Temperatures: cpu: 66.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 
           1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ buster main
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian buster-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian buster main contrib non-free
           2: deb http://deb.debian.org/debian-security buster/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
           1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxrepo.com/mx/repo/ buster main non-free
           Active apt repos in: /etc/apt/sources.list.d/opera-stable.list 
           1: deb https://deb.opera.com/opera-stable/ stable non-free
           No active apt repos in: /etc/apt/sources.list.d/various.list 
Info:      Processes: 243 Uptime: 28m Memory: 31.32 GiB used: 1.82 GiB (5.8%) Init: SysVinit 
           v: 2.93 runlevel: 5 default: 5 Compilers: gcc: 8.3.0 alt: 8 Shell: bash v: 5.0.3 
           running in: quick-system-in inxi: 3.0.36
I honestly don't know what else to include, since I don't know what is wrong.

Edit:
When it froze this time, I first waited until the music stopped.
It ran as far as the youtube buffer had filled up, which tells me that the soundcard plays what it has available.
But it doesn't download anymore because the freeze has made firefox unable to work in the background.
I used Alt-SysRq-O to stop the computer, which worked; so at least something works in the background.
Next time I will try Alt-SysRq-B and later I might see if there is some other command that makes sense.
Maybe one that kills processes.

The end conclution was that Firefox hogging tons of space with saving sessions was to blame for the crashes.
If this actually turns out to be the case I dunno, time will tell.
Marking as solved regardless.

Last edited by arch-nor; 03-24-2020 at 05:45 AM.
 
  


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