Hello,

We're trying to install WAS 5.1 on AIX 5.2.0 platform. When attempting to install WAS, it gets all the way to the point of the actual install with the progress bar, and then returns the the following exceptions into log file.

(May 28, 2004 5:07:37 PM), Setup.product.install, com.installshield.product.service.product.PureJavaProductServiceImpl$Installer, err, java.lang.NullPointerException
STACK_TRACE: 12
java.lang.NullPointerException
at com.installshield.product.SoftwareObjectUtils.updateKey(SoftwareObjectUtils.java:21)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.addToVPD(PureJav aProductServiceImpl.java:4851)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.checkInstalledVe rsion(PureJavaProductServiceImpl.java:4819)
at com.installshield.product.service.product.InstallableObjectVisitor.visitSoftwareObject(InstallableOb jectVisitor.java:250)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBean(InstallableObjec tVisitor.java:169)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObje ctVisitor.java:120)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJava ProductServiceImpl.java:4533)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProdu ctServiceImpl.java:3728)
at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:40)
at java.lang.Thread.run(Thread.java:568)

(May 28, 2004 5:07:37 PM), Setup.product.install, com.installshield.wizardx.ascii.ModifyFile, err, Could not write ASCII file /usr/WebSphere/AppServer/java/jre/lib/orb.properties.
(May 28, 2004 5:07:37 PM), Setup.product.install, com.installshield.wizardx.actions.AsciiFileUpdateWizardAction, err, WizardException: (error code = 200; message="/usr/WebSphere/AppServer/java/jre/lib/orb.properties (A file or directory in the path name does not exist.)"; exception = [ServiceException: (error code = 200; message = "/usr/WebSphere/AppServer/java/jre/lib/orb.properties (A file or directory in the path name does not exist.)"; severity = 0; exception = [java.io.FileNotFoundException: /usr/WebSphere/AppServer/java/jre/lib/orb.properties (A file or directory in the path name does not exist.)])])
STACK_TRACE: 7
WizardException: (error code = 200; message="/usr/WebSphere/AppServer/java/jre/lib/orb.properties (A file or directory in the path name does not exist.)"; exception = [ServiceException: (error code = 200; message = "/usr/WebSphere/AppServer/java/jre/lib/orb.properties (A file or directory in the path name does not exist.)"; severity = 0; exception = [java.io.FileNotFoundException: /usr/WebSphere/AppServer/java/jre/lib/orb.properties (A file or directory in the path name does not exist.)])])
at com.installshield.wizardx.ascii.ModifyFile.writeFile(ModifyFile.java:280)
at com.installshield.wizardx.actions.AsciiFileUpdateWizardAction.execute(AsciiFileUpdateWizardAction.ja va:171)
at com.installshield.wizard.StandardWizardListener.execute(StandardWizardListener.java:123)
at com.installshield.wizard.StandardWizardListener.currentBeanChanged(StandardWizardListener.java:106)
at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1552)


We uninstalled the existing WAS 5.1, then removed the left out WebSphere directory. Then we tried installing WAS5.1 and we are getting the above exception.

Any help would be apprecicated.

Thanks,
Vinod Kumar B.

Does the directory /usr/WebSphere/AppServer/java/jre/lib/ exist, and is it writable ?

Who is the owner of /usr/WebSphere? And who is the user installing WebSphere?

I am installing WAS freshly under root user.

Initially there was no dirctory /usr/WebSphere when i started installation. When i started installation it crated a directoty /usr/WebSphere.

When i got the exception in the log file i checked the file system, there is no directory with path /usr/WebSphere/AppServer/java/jre/lib/ on the file system.

Thanx,
Vinod Kumar B.

The first part of this question still needs to be answered.

After you get this error, what is in the directory? Anything? Have any sub directories been created? What about files? Are you installing this on an LPAR (I've seen problems with other WebSphere products in this environment)?

I remember talking with someone who had this or a similar problem. I'll pester them tomorrow to see how the got around it.

Personally I'm beginning to think that WebSphere was designed entirely by Satan's hench-men. We just finished a migration from 4.x to 5.0 ahd had LOTS OF FUN along the way.

Here are the contents of the /usr/WebSphere directory.

# cd WebSphere
# ls -l
total 8
drwxr-xr-x 4 root system 512 May 28 18:07 AppServer
# cd AppServer
# ls -l
total 16
drwxr-xr-x 3 root system 512 May 28 18:07 _uninst
drwxr-xr-x 2 root system 512 May 28 18:07 logs
#

In one of the exception it is trying to reference /usr/WebSphere/AppServer/java/jre/lib/orb.properties which is no where located in the directory.

seems that the installer did not see where the java jre is installed. Did you have a question during the installation, like "where is your java" ? (answer usually /usr/java130).
And, by the way, didn't you experience "filesystem full" problem during the java installation part ?

WebSphere has an IBM special build of java. WebSphere 5.1 uses JRE 1.4.x as it's base, but is still a IBM "special" version for use with WebSphere.

I haven't seen a way to make it use an external JRE, like one installed to /usr/java130.

No where during the installation process, i was asked to specify the java installation location. I feel like WAS installation should install the required JRE also, which it is not doing for some reason (We are getting the first exception, problem with the installer installshield).

My major concern is that why install shield is throwing exception.

vinodkumarb,

Did you get your WAS 5.1 problem resolved? If so, can you detail what you did. I am getting the exact same error.

Thanks!

After many days of level 2 and 3 support, we found our own solution with their assistance. The silent install worked so upon investigation, we found the freshly installed AIX 5.2 box needed X11.fnt.coreX 5.2.0.0 COMMITTED AIXwindows X Consortium Fonts for the ISMP installer.

Install it from media and it works great !

Lamar

I am getting the exact same problem, but install silent didn't help in my case. it complians about can not prompt for user to replace JVM, and so cannot find JVM. if you had figured out solution for this, would you please post it or email me at tlu@s1.com ?

thanks

I am also getting the same problem, in LINUX. If any one know the solution please let me know @ vamsi_reddy21@yahoo.com

I too am seeing the problem on AIX 5.3. Did someone figure this out if so would like to hear at jcb01@us.ibm.com thanks