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Introduction to Linux - A Hands on Guide
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I recently installed the latest operating system from Linspire (5-0 v2) as I read it had support for proprietary technology such as Flash and Java and also came with multimedia players allowing one to play video files. I was happy for the first 5 minutes but then I realised that it has many flaws, some of them are serious.
The installation procedure is ludicrous as it makes use of a a single partition, regardless of how many drives are available. Don't these people understand the concept of multiple partitions or the importance of data safety? This decision of theirs means my second partition would be useless unless I manually corrected another of their mistake's.
Even though I selected my location as England during installation I needed to complete the change manually as it was set to American settings on almost everything including date format, keyboard, currency, etc) which meant I had to correct those manually, I even had to download British English from the net as it wasn't available on the installation CD. To this date there are still no working dictionaries available in OpenOffice so that is useless.
I tried to play a DVD as a test but was told by a message I needed to purchase their DVD playback software ($39.95) so I did this but when I tried to use it the program crashed every time I started it without even an error message. To make sure it wasn't my computer I installed it on another computer and got the same result. I know both systems are able to play video as I have played video on both previously so know both systems are perfectly capable of playing them fine (one is a P4 2.8GHz and the other is a Pentium D 2.8 with 1024MB RAM in each). Don't they understand that more people are buying dual-core systems now and that they will not be happy if their single-core systems run faster than their dual-cores?!?
They have a built-in anti-virus system which one must pay to subscribe to on an annual basis but both systems are crude and nee further work due to flaws. Both of them work within the confines of what Linspire decide is right but they do not allow for much configuration. I copied a file from a Windows system I knew had a virus in to this system and scanned it but all it did was give me the option of putting it in quarantine or skipping it, what is wrong with the options of deleting or cleaning the infection? The content filter is even worse as it provides no way to over-ride the block other than to stop-running the package which means un-installing the entire thing, even if it only for a single site visit!
The software provided in their CNR installation archive is mostly out of date which means it should be avoided by all as the newer versions will work better and have fixes to bugs in earlier versions.
The Linspire support staff also seem to not know what they are doing much of the time (in my experience) as I asked them simple test questions and they failed on all of them. If I persisted in telling them it was wrong they would invariably tell me that their engineers were aware of it and were working on it but I was later told they have more important things to work on rather than to make things I paid for work as promised.
All in all, I feel Linspire are perfectly happy to take peoples money for software and not give them anything worthwhile in return so I believe they are guilty of fraud and deception. They are worse than Microsoft as they take the moral high-ground over M$ and still play dirty tricks. When I told them how unhappy I was with them and asked for a refund they told me that they have no intention of giving me a refund under any circumstances.
My advice is to stay well away from Linspire as they cannot be trusted and their distribution is the worst I have ever tried.