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Old 11-07-2007, 02:36 PM   #1
Lola Kews
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Ubuntu 7.10, No sound.


I installed Ubuntu 7.10, No real problems till I started searching through the menu's and clicking on things I should probably have left alone!!

Problem: I have no sound! This is probably something I did but I don't know what or if I did anything. I don't think it's the system but something I did that shut down the sound! Any suggestions?
 
Old 11-08-2007, 07:34 AM   #2
ehawk
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Can you use the graphical tool for the sound volume and make sure the volume is not set at zero or muted. Perhaps you can enter alsamixer at the command prompt and check.
 
Old 11-08-2007, 08:39 AM   #3
php
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Please provide us more information such as -

1. Information on the sound card/chip on your system, ie. Soundblaster 16.
2. The output of lspci
3. Like the previous poster wrote, what does alsamixer show?
 
Old 11-08-2007, 02:36 PM   #4
Lola Kews
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Is this what you want?

│ Chip: Realtek ALC850 rev 0 │
│ View: [Playback] Capture All │
│ Item: Master [dB gain=-34.50, -34.50] │
│ │
│ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ │
│ │ │ │ │ │ │ │ │ │▒▒│ │ │ │
│ │ │ │ │ │ │ │ │ │▒▒│ │ │ │
│ │ │ │▒▒│ │ │ │ │ │▒▒│ │ │ >
│ │ │ │▒▒│ │ │ │▒▒│ │▒▒│ │ │ >
│ │ │ │▒▒│ │ │ │▒▒│ │▒▒│ │ │ >
│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ >
│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ >
│ │ │ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ >
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ Shared │▒▒│ │ │ │
│ ├──┤ ├──┤ ├──┤ ├──┤ ├──┤ ├──┤ │
│ │OO│ │OO│ │MM│ │OO│ │MM│ │MM│ │
│ └──┘ └──┘ └──┘ └──┘ └──┘ └──┘ │
│ 26<>26 81 48<>48 68<>68 100 0 │
│ < Master > Master M PCM Surround Surround Center LFE
 
Old 11-08-2007, 02:38 PM   #5
Lola Kews
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Before I make a big fool of myself (I'm new to all this), how do I test to see if I am getting sound?
 
Old 11-09-2007, 01:33 PM   #6
Lola Kews
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Quote:
Originally Posted by Lola Kews View Post
Before I make a big fool of myself (I'm new to all this), how do I test to see if I am getting sound?
Well I guess I made a fool of myself. It seems I didn't have the right sound card/chip active, sorry for the false alarm, I have sound now .
 
Old 11-13-2007, 02:52 AM   #7
Cliff885
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Could you please tell me how you fixed this Problem?

I have the same problem.
NO SOUND.
And I am very new to all this myself.
Just installed Ubuntu 7.1 today.

Please PM me if you can help me at all?!
I am dual-booting Ubuntu with Windows XP and the sound works fine on XP.

The driver for the sound and the sound card is from "Realtek" I think.

This is what I get from "alsamixer"
Code:
┌──────────────────[AlsaMixer v1.0.14 (Press Escape to quit)]──────────────────┐
│ Card: HDA Intel                                                              │
│ Chip: Realtek ALC882                                                         │
│ View: [Playback] Capture  All                                                │
│ Item: Headphone                                                              │
│                                                                              │
│             ┌──┐      ┌──┐     ┌──┐     ┌──┐      ┌──┐     ┌──┐     ┌──┐     │
│             │▒▒│      │  │     │  │     │  │      │  │     │  │     │  │     │
│             │▒▒│      │  │     │  │     │  │      │  │     │  │     │  │     │
│             │▒▒│      │▒▒│     │  │     │  │      │  │     │  │     │  │     >
│             │▒▒│      │▒▒│     │  │     │  │      │  │     │  │     │  │     >
│             │▒▒│      │▒▒│     │  │     │  │      │  │     │  │     │  │     >
│             │▒▒│      │▒▒│     │  │     │  │      │  │     │  │     │  │     >
│             │▒▒│      │▒▒│     │▒▒│     │  │      │  │     │  │     │  │     >
│             │▒▒│      │▒▒│     │▒▒│     │  │      │  │     │  │     │  │     >
│             │▒▒│      │▒▒│     │▒▒│     │  │      │  │     │  │     │  │     │
│             │▒▒│      │▒▒│     │▒▒│     │  │      │  │     │  │     │  │     │
│             │▒▒│      │▒▒│     │▒▒│     │  │      │  │     │  │     │  │     │
│    ┌──┐     └──┘      ├──┤     ├──┤     ├──┤      ├──┤     ├──┤     ├──┤     │
│    │OO│               │OO│     │OO│     │OO│      │OO│     │OO│     │OO│     │
│    └──┘               └──┘     └──┘     └──┘      └──┘     └──┘     └──┘     │
│           100<>100   81<>81   42<>42    0<>0        0        0      0<>0     │
│ <Headphon>  PCM      Front   Front Mi Surround   Center    LFE      Side     │
└──────────────────────────────────────────────────────────────────────────────┘
Please let me know if you need any more info from me, and if so.. HOW to obtain the info clearly.. as I am really not used to Ubuntu or Linux as a whole.

Thanks a lot.
 
Old 11-13-2007, 03:03 AM   #8
Cliff885
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By the way,

this is the output I got from the lspci command.

Code:
00:00.0 Host bridge: Intel Corporation 82945G/GZ/P/PL Memory Controller Hub (rev 81)
00:01.0 PCI bridge: Intel Corporation 82945G/GZ/P/PL PCI Express Root Port (rev 81)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 01)
00:1c.3 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 4 (rev 01)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
00:1f.2 IDE interface: Intel Corporation 82801GB/GR/GH (ICH7 Family) SATA IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 01)
01:03.0 Mass storage controller: Integrated Technology Express, Inc. ITE 8211F Single Channel UDMA 133 (rev 11)
02:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8053 PCI-E Gigabit Ethernet Controller (rev 19)
04:00.0 VGA compatible controller: nVidia Corporation NV42 [GeForce 6800 XT] (rev a2)
Does that help??

Thanks in advance.
 
Old 11-15-2007, 05:18 PM   #9
Lola Kews
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Cliff885, I really wish I could help, I realize how frustrating it can get, but I'm brand new myself. I investigated the menu's and saw what kind of sound chips/card I had installed and then I just searched through my system till I came up with anything on "SOUND" then I selected the sound card (name) I had and that was it.
Basically you just have to start investigating and trying. I really wish I could be of more help, but I'm not sure how I did it to be truthful.
If I were you I would make a separate post explaining exactly what I had and what I was missing. Then these guys can help, they really are willing and very experienced, just give it a go!
Good Luck.

PS. I might add that gradually you will start to pick up the jargon and learn more than you know!! However you have to actively ask questions pertaining to your particular situation.
 
Old 11-15-2007, 05:53 PM   #10
Gethyn
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I had a quick lookup of this error after finding this thread. It unfortunately seems to be a known bug for this particular chipset, and quite an obscure one. One fix suggested was the following:
  1. Open the file /etc/modprobe.d/alsa-base. There are any number of ways of doing this, one such way is to press Alt-F2, and in the box that comes up, enter the command "gksudo gedit /etc/modprobe.d/alsa-base" without quotes.
  2. Add the following line at the end (again without quotes): "options snd-hda-intel model=auto".
  3. Save the file and reboot.

Let us know if this works for you.
 
Old 11-16-2007, 12:38 AM   #11
businessgeeks
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I had some luck getting to run my intel_hda based sounds by installing the linux-backports-modules. to install it:

Code:
sudo apt-get install linux-backports-modules
I think you may need to have the extra repo's activated though.

Source: Gutsy Intel HD Audio Controller

hope this helps
 
Old 11-17-2007, 10:06 PM   #12
Cliff885
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Thanks a lot guys!

Unfortunately this has not worked so far.

Please have a look at this post as well.

http://www.linuxquestions.org/questi...=1#post2962637

Any help would me appreciated.

THANK YOU!

Cliff
PS: this is getting annoying that I have no sound
 
Old 11-21-2007, 10:48 AM   #13
coppab
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I also am having this same problem. However, when I access Sound Preferences, I have no devices to choose from under Device, which is under Default Mixer Tracks. I have done everything that you suggested for Cliff and none of that worked for me. Thanks for your help.
 
Old 11-22-2007, 12:09 AM   #14
Cliff885
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Wink

Quote:
Originally Posted by coppab View Post
I also am having this same problem. However, when I access Sound Preferences, I have no devices to choose from under Device, which is under Default Mixer Tracks. I have done everything that you suggested for Cliff and none of that worked for me. Thanks for your help.
Hey "coppab" , maybe you should try and give some system details like me and a few others have, so that people who COULD help, would have some info to help them help you?!
Yes?! (i.e. What kind of Chipset yuo have etc.)


Also...
So is there ANYBODY out that who can help us...?
What are we doing wrong??!
This is probably the ONLY bad thing about Ubuntu for me..
but it is pretty annoying.. :S

ANYBODY....???
 
  


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