Originally Posted by mitduffy
Apologize for the delay. Appreciate the willingness to continue helping to solve this problem.
Unfortunately without the capability to print a document I will be unable to use Ubuntu.
As per your suggestions.
After entering the command “tail -f /var/log/messages” I attempted to print Open Office document.
Started to print and then would stop after 25 to 50% complete
Below is the print out associated with the command “tail -f /var/log/messages”
Don't understand details of statements but it appears to me that line 1 & 2 are set up commands for initiating the printer.
Also looks like line 3 indicates that the printer and computer have lost their connection.
Believe the statements that follow: 4, 5, etc., are associated with my turning off the printer and restating it.
1- May 5 11:05:39 edward-desktop kernel: [ 1701.369527] usblp0: nonzero read bulk status received: -84
2- May 5 11:05:39 edward-desktop kernel: [ 1701.369567] usblp0: nonzero write bulk status received: -71
3- May 5 11:05:39 edward-desktop kernel: [ 1701.496439] usb 1-1.3: USB disconnect, address 8
4- May 5 11:05:39 edward-desktop kernel: [ 1701.497132] usblp0: removed
5- May 5 11:05:49 edward-desktop kernel: [ 1711.314084] usb 1-1.3: new full speed USB device using uhci_hcd and address 9
6- May 5 11:05:49 edward-desktop kernel: [ 1711.440448] usb 1-1.3: configuration #1 chosen from 1 choice
7- May 5 11:05:49 edward-desktop kernel: [ 1711.456263] usblp0: USB Bidirectional printer dev 9 if 0 alt 0 proto 2 vid 0x043D pid 0x0053
Following this, as suggested, I tried printing a text file. Saw thermometer type bar indicate that file transfer was taking place but nothing happened after that. There wasn’t even the usual paper feed that proceeds printing. Suspect I may be doing something wrong.
There were no entries in the “tail -f /var/log/messages” listing associated with this print command.
Sorry to hear that you haven´t been able to get your printer working. From what you posted above, I think your analysis is correct - your printer begins to print a document and then for some reason communication is lost between the printer and the computer before the printing completes. Now as to why
this occurs - sleuthing that may take more time and effort than it´s worth.
This is a long shot, but you might consider trying printing while running a different (newer) version of Ubuntu or perhaps a variant like Kubuntu. You don´t need to install the different version in order to try this; you can test printing via a live-cd. I´m suggesting this because I have a printer that didn´t work in the default Ubuntu gnome desktop environment, but worked fine in a pure KDE Kubuntu desktop environment. I´m still trying to figure out why, but meanwhile my printer works.