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Old 01-20-2010, 02:29 AM   #1
Sallie Estes
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Registered: Jan 2010
Location: Indiana
Distribution: Ubuntu Karmic 9.10
Posts: 12

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I Need help, I get this message - "Software Index is broken" Please help me!


I installed Ubuntu Karmic 9.10 on my HP Pavilion DV9000 two days ago. I had used used version 9.04 before, so am somewhat familiar with Linux, although by no means any type of expert, just a user. When I installed it on this system, it won't let me install any software or plugins and keeps giving me this message:

Software Index is Broken
This is a major failure of your software management system. Please check for broken packages with synaptic, check the file permissions and correctness of the file '/etc/apt/sources.list' and reload the software information with: 'sudo apt-get update' and 'sudo apt-get install -f'.

So I do that & this is what I get! I put a space into all of the ubuntu links so that this forum would allow me to paste my terminal results here. It wouldn't let me post links. What do I do??? I run two businesses on this thing and can't do hardly anything with it! Can someone PLEASE HELP???

sallie@Sallie:~$ sudo apt-get update
[sudo] password for sallie:
Get:1 http: //archive.canonical.com karmic Release.gpg [189B]
Ign http: //archive.canonical.com karmic/partner Translation-en_US
Hit http: //us.archive.ubuntu.com karmic Release.gpg
Ign http: //us.archive.ubuntu.com karmic/main Translation-en_US
Get:2 http: //archive.canonical.com karmic Release [9,347B]
Ign http: //us.archive.ubuntu.com karmic/restricted Translation-en_US
Ign http: //us.archive.ubuntu.com karmic/universe Translation-en_US
Ign http: //us.archive.ubuntu.com karmic/multiverse Translation-en_US
Hit http: //us.archive.ubuntu.com karmic-updates Release.gpg
Ign http: //us.archive.ubuntu.com karmic-updates/main Translation-en_US
Ign http: //us.archive.ubuntu.com karmic-updates/restricted Translation-en_US
Ign http: //us.archive.ubuntu.com karmic-updates/universe Translation-en_US
Ign http: //us.archive.ubuntu.com karmic-updates/multiverse Translation-en_US
Hit http: //us.archive.ubuntu.com karmic-security Release.gpg
Ign http: //us.archive.ubuntu.com karmic-security/main Translation-en_US
Ign http: //us.archive.ubuntu.com karmic-security/restricted Translation-en_US
Ign http: //us.archive.ubuntu.com karmic-security/universe Translation-en_US
Ign http: //us.archive.ubuntu.com karmic-security/multiverse Translation-en_US
Get:3 http: //us.archive.ubuntu.com karmic-proposed Release.gpg [189B]
Ign http: //us.archive.ubuntu.com karmic-proposed/restricted Translation-en_US
Ign http: //us.archive.ubuntu.com karmic-proposed/main Translation-en_US
Ign http: //us.archive.ubuntu.com karmic-proposed/multiverse Translation-en_US
Ign http: //us.archive.ubuntu.com karmic-proposed/universe Translation-en_US
Hit http: //us.archive.ubuntu.com karmic Release
Hit http: //us.archive.ubuntu.com karmic-updates Release
Hit http: //us.archive.ubuntu.com karmic-security Release
Get:4 http: //archive.canonical.com karmic/partner Packages [2,260B]
Get:5 http: //us.archive.ubuntu.com karmic-proposed Release [44.1kB]
Get:6 http: //archive.canonical.com karmic/partner Sources [1,385B]
Hit http: //us.archive.ubuntu.com karmic/main Packages
Hit http: //us.archive.ubuntu.com karmic/restricted Packages
Hit http: //us.archive.ubuntu.com karmic/universe Packages
Hit http: //us.archive.ubuntu.com karmic/multiverse Packages
Hit http: //us.archive.ubuntu.com karmic-updates/main Packages
Hit http: //us.archive.ubuntu.com karmic-updates/restricted Packages
Hit http: //us.archive.ubuntu.com karmic-updates/universe Packages
Hit http: //us.archive.ubuntu.com karmic-updates/multiverse Packages
Hit http: //us.archive.ubuntu.com karmic-security/main Packages
Hit http: //us.archive.ubuntu.com karmic-security/restricted Packages
Hit http: //us.archive.ubuntu.com karmic-security/universe Packages
Hit http: //us.archive.ubuntu.com karmic-security/multiverse Packages
Get:7 http: //us.archive.ubuntu.com karmic-proposed/restricted Packages [14B]
Get:8 http: //us.archive.ubuntu.com karmic-proposed/main Packages [27.3kB]
Get:9 http: //us.archive.ubuntu.com karmic-proposed/multiverse Packages [811B]
Get:10 http: //us.archive.ubuntu.com karmic-proposed/universe Packages [21.0kB]
Fetched 106kB in 5s (21.0kB/s)
Reading package lists... Error!
E: Read error - read (5: Input/output error)
E: The package lists or status file could not be parsed or opened.
sallie@Sallie:~$
 
Old 01-20-2010, 02:59 AM   #2
jimbo1954
Member
 
Registered: Oct 2006
Location: High Wycombe, Bucks, UK.
Distribution: Debian and Fedora Core in equal measure
Posts: 264

Rep: Reputation: 33
Two answers to this problem:
1) in a terminal window, enter "sudo apt-get install -f".
2) put "software index is broken ubuntu" into Google, the answer above is the first response....Google is your friend!
 
Old 01-20-2010, 03:09 AM   #3
Sallie Estes
LQ Newbie
 
Registered: Jan 2010
Location: Indiana
Distribution: Ubuntu Karmic 9.10
Posts: 12

Original Poster
Rep: Reputation: 0
Unhappy Thank you but here is what I get when I do sudo apt-get install -f

Thank you so much for responding. I had already found and tried that though. I did it again to show you what the result was. Another idea? Do you think this is a bad problem because I keep getting the same types of messages no matter what I do?

sallie@Sallie:~$ sudo apt-get install -f
[sudo] password for sallie:
Reading package lists... Error!
E: Read error - read (5: Input/output error)
E: The package lists or status file could not be parsed or opened.
sallie@Sallie:~$
 
Old 01-20-2010, 08:16 AM   #4
jimbo1954
Member
 
Registered: Oct 2006
Location: High Wycombe, Bucks, UK.
Distribution: Debian and Fedora Core in equal measure
Posts: 264

Rep: Reputation: 33
OK, try this:

$su
# apt-get clean all

and see if that helps. If not, post up the contents of /etc/apt/sources.list.

and if it has lines in it like:

deb cdrom:[Debian GNU/Linux 4.0 r0 _Etch_ - Official i386 DVD Binary-1 20070407-11:40]/ etch contrib main

deb cdrom:[Debian GNU/Linux 4.0 r0 _Etch_ - Official i386 DVD Binary-1 20070407-11:40]/ etch contrib main


That is, lines pointing at the CDROM, comment them out (prefix the line with a #)
 
Old 01-21-2010, 09:14 AM   #5
jtshaw
Senior Member
 
Registered: Nov 2000
Location: Seattle, WA USA
Distribution: Ubuntu @ Home, RHEL @ Work
Posts: 3,892
Blog Entries: 1

Rep: Reputation: 67
Moved: This thread is more suitable in Linux - Distributions > Ubuntu and has been moved accordingly to help your thread/question get the exposure it deserves.
 
  


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