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donsu 03-04-2007 07:01 AM

cannot connect to the internet
 
Iam very new to linux.Installed ubuntu 6.10 but unable to connect to the internet. Modem driver is installed and use a dial up connection.It is probably configured incorrectly as when i connect nothing happens.Many thanks don.

pusrob 03-04-2007 07:35 AM

Hello donsu!
Which application do you use for connecting? Is that an external or internal modem?

stan.distortion 03-04-2007 07:46 AM

And do you mean you can hear it dial and connect but cant use the connection or that nothing happens when you try to connect?
Welcome to linux and the forum BTW
Cheers,
Stan

donsu 03-04-2007 10:52 AM

Quote:

Originally Posted by pusrob
Hello donsu!
Which application do you use for connecting? Is that an external or internal modem?

It is an internal modem

donsu 03-04-2007 11:01 AM

Quote:

Originally Posted by stan.distortion
And do you mean you can hear it dial and connect but cant use the connection or that nothing happens when you try to connect?
Welcome to linux and the forum BTW
Cheers,
Stan

nothing happens it does not even dial

donsu 03-04-2007 11:38 AM

It is an internal modem

donsu 03-04-2007 11:51 AM

Hi stan.distortion
It does not dial fire fox prints cannot connect to server

stan.distortion 03-04-2007 12:32 PM

Under windows, can you normally hear the modem dial?
And again, which application are you using?
Also, type "dmesg" in a terminal and post the output here, just the sections relevant to the modem and the tty setup if you can find them.
Cheers,
Stan

pusrob 03-05-2007 03:57 AM

Dear donsu!
We need to know which application do you use for connecting. This way it will be much easier to solve your problem.

donsu 03-10-2007 06:57 AM

Quote:

Originally Posted by donsu
Hi stan.distortion
It does not dial fire fox prints cannot connect to server

Hi stan.distortion i am now without a computer, however i will try typing what you suggest plus try getting ubuntu to recognise that it has a internal modem and try again. many thanks don.

RonKZ 03-11-2007 12:09 PM

Have ditto problem.
After trying several distros, having the best luck with Ubuntu, v6.06 LTS, very nice but will be getting a bigger version pronto. Only DialUp is available; 2 modems installed either works well in XP partition. In Ubuntu:
PCI Lucent Win Modem dials but either doesn't connect or immediately disconnects, can't tell which; and
serial modem Best Data v.92 (installed after Ubuntu was installed) I can't seem to get Ubuntu to recognize it.
I'm still much bewildered by Linux core syntax, so "help" ???

stan.distortion 03-11-2007 03:09 PM

Firstly, I hate posting this. I was a newbie once and can remember the frustration of trying to understand what was going on.
OK, here goes.
I just had a look on eBay, there were 15 modems listed with no reserve and finishing in the next 10 minuets. 10 of them will just plug in and work under linux and 6 of those where under $1.
Because a lot of manufacturers think there way of making modems is the best (in most cases read "makes the most money"), there is a flood of modems that don't use the standard, well documented, simple to implement modem commands.
The majority of these are "winmodems", devices that are (in simple terms) nothing more than a way of plugging a phone line into the PC. All the work is done with the manufacturers own proprietary (ie. closed source and they wont tell you how it works no matter how nicely you ask) software. A lot of people have dedicated a lot of time (for free) to getting this crap (sorry, I cant call them modems) to work with linux.
There are also almost conventional (ie. hardware) modems that do not stick to the standard ATZ commands and a mix and match of all kinds rubbish in between.
So please, unless you are a sucker for punishment and would enjoy hours and hours of trying, testing, trying again, and again, and again..., Have a look here:
http://www.linuxcompatible.org/compa...sort=1&asort=1
Or in the hardware compatibility list on this site, or any of the other reputable linux hardware sites. Then go to eBay or a locale flea market/garage sale etc. and spend no more that $5 for a used modem from a manufacturer that knows what standards are and how to stick to them.
Sorry for being an a**hole but I do not want to support manufacturers that cant stick to well established standards for the sake of their own (and microsoft's) profits.
Rant over.
I cant just leave it at that though.
Firstly, you need to know what your modem is. For serial port modems you will have to check what is written on the box. For internal modems, typing "lspci" in a terminal should give you enough info to get started. If it is a pci modem and it doesn't give any info here, taking it out and hitting it repeatedly with a hammer is the best solution as it is the worst kind of dirt ever put in a PC case.
When you have some info, search the hardware compatibility list above or the list here and see if it is possible to use it. If not then follow the same procedure as unidentified pci modems.
If it is possible but needs work, well, google is your friend, and so is the search function on this site and others like it.
If it is a definitely a hardware modem and it isn't responding, read up on ATZ commands and try changing settings, and test, and change, and test...
Post back if you are really stuck.
Sorry for the negative responce,
Stan

pusrob 03-11-2007 03:57 PM

You know guys, Stan is right. The best way to avoid problems, is to search for a "proven to work with linux" hardware. Linux developers are not the guys who are responsible if some hardware doesn't work. Why don't HW manufacturers ship drivers for linux? Good question, heh? Well, because there is less profit then. This way they do now, you are forced to use Win or Mac, if you want to use your HW, so they get profit. The solution: every time you want to buy some new HW, check for Lin compatibilities first. This way you will have much much much less problems. And for your problem: Linux isn't always the click 'n work OS. So, feel free to test.

RonKZ 03-11-2007 03:58 PM

Best Data v.92 Serial Modem
 
Thanks Stan. I'm an very old hand at computing, and today build and rehab computers for retirement pin-money. Love your 'So please, unless you are a sucker for punishment and would enjoy hours and hours of trying, testing, trying again, and again, and again...' as I have BTDT for years and years. My headache now is simply my resolve to transition to Linux & never contribute another nickel to the motley crew at micro$oft & cohorts. Once upon a time I was good using DOS, but the commandline stuff in Linux is a whole 'nuther ballgame and I hope that at 68 I can still play.

XP installed this Best Data v.92 modem as 56SX-92 Data Fax Modem. The modem label says "Smart One", models 56SPX-2/56SX-2 56PSX-2-MAC/56SX-MAC. I bought it because it's supposed to be Linux compatible, but sure as heck find Best Data website support to be useless. I did check your linuxcompatible.org link, which doesn't list this model but does list an USB model 'which must' be about ditto.

In some of the other distros I tried, the BestData did install and work, sorry I can't remember to report which distros those were.

My feeling is that installing Ubuntu 6.06 first and then adding the BestData later caused the problem. I'm assuming Ubuntu compiled without it, so now it's up to me to figure out how to do whatever commandline stuff necessary to add it after-the-fact, and therein lies my problem. Perhaps you can go directly to that, please? thanx

RonKZ 03-11-2007 04:36 PM

Lucent Win Modem
 
Quote:

Originally Posted by pusrob
You know guys, Stan is right. The best way to avoid problems, is to search for a "proven to work with linux" hardware. ... The solution: every time you want to buy some new HW, check for Lin compatibilities first. This way you will have much much much less problems. And for your problem: Linux isn't always the click 'n work OS. So, feel free to test.

Okay Okay, nuf already. I suppose we all totally agree with you, pusrob, but this thread has so far not answered the question, which was how to get "...x..." modem(s) to work with Linux.

As said, Ubantu finds and dials my Lucent Win Modem
and I can hear the connection chatter but then it disconnects. There's no error message, and surely there's some way of finding what's wrong and how to correct the problem -- that's where we (Donsu and now me) need help on this forum. We don't have a clue as to HOW to test!


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