Published at LXer:

I have read a rather sad story today. Apparently the Best Buy Geeks squad refused to service the machine of someone who had purchased an $80 extended warranty for its netbook just because he had installed Ubuntu Linux. This story not only shows how best Best Buy's Geeks squad is far from having anything even close to the technical knowledge of a geek, but also raises 2 other questions: are extended warranties worth it, and are Linux consumers correctly protected in the US? Let's dig into these 2 rather important questions.

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