Published at LXer:
Aimed at new users, the Fedora Project's Fedora Desktop User Guide (FDUG) attempts to address some worthwhile questions: What does its audience want to do? What does the audience need to know to accomplish those tasks? What explanations and layout will help them absorb the information they need as easily and as quickly as possible? FDUG does a reasonable job of anticipating audience need, covering topics from logging in and basic desktop features to descriptions of setting up mail and managing photos and sharing directories. However, its presentation of information fails to answer the other questions implicit in technical writing, and suffers in both text and design from a lack of consistency.