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Old 08-08-2006, 02:03 PM   #1
LXer
LXer NewsBot
 
Registered: Dec 2005
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LXer: Open source videos capture a new way to do tech support


Published at LXer:

An enterprising young computer scientist in Belgium has come up with a new twist on the old help desk. Instead of the tedium of step-by-step instructions over the phone or through instant messaging, tech support people can now show clients how to solve their computer problems using Bram Biesbrouck's ScreenKast software and captorials.com to create and share screen capture videos.

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