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Old 04-11-2009, 01:00 PM   #1
LXer
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LXer: Mozilla SUMO Is No Lightweight


Published at LXer:

Mozilla ramps up its support efforts, but still isn't looking to turn a profit. "We're not like the typical corporate support help desk," David Tenser, Mozilla's support lead, told InternetNews.com. "The motivator for the amazing people providing support within the Mozilla community isn't money -- it's gratitude, appreciation, recognition, and a feeling of making a difference by helping people with Firefox." "SUMO is all about that."

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