Published at LXer:
Microsoft may not make flawless software, but its proprietary strategy is hard to fault, writes columnist Jan Stafford in a newly published TechTarget.com article. Specifically, Microsoft has mastered desktop lock-in, undermining users' confidence in alternatives and creating a slew of minor difficulties that irritate those who do switch, she added. "Two themes dominate the stories I hear about the tribulations of using and adopting non-Microsoft business desktops: the difficulty in finding compatible hardware, and the stranglehold Microsoft Word has on users. In the last week, IT pros have shared their experiences with these two adoption inhibitors. They're representative of other stories I've heard," Stafford writes.