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Old 02-19-2006, 10:34 AM   #1
FragTek
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Registered: Sep 2004
Location: Virginia
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Installation Question: "Unable to mount the CD-ROM"


Hello, I'm new here and have done a bit of searching around to see if I could fix the problem that I'm having but I can't seem to get past it. After trying numerous CD's and DVD's to make sure that it wasn't improper burns I just can't get SuSe to pick up the Installation CD.

The CD boots just fine and takes me to the Installation page, at which point when I choose Installation it takes me to the manual installation program as it can't mount my Install CD's / DVD's for some odd reason. The exact message that I get in the manual installer when I press Install > CD-ROM is "Unable to mount the CD-ROM". I've tried 3 different drives and 2 different media types. I've tried an AOPEN CD-RW drive, AOPEN DVD+RW DL drive, and a Shuttle DVD+RW drive. None seem to work. Am I doing something wrong, is there something that I need to do in the console to get this to work? It seems that someone else must have at one point had this problem and found a work around for it. I've searched up and down the internet but have yet to find a definitive answer as to what is causing this problem.

Any help is greatly appreciated, I've been trying for 2 days to get this to work right and it just isn't going. Thanks in advance for any help!

P.S. I'll attach a picture in a minute of the error message that I'm getting.

Base System Specs:
Mobo: DFI LanParty SLI-DR
CPU: Opteron 180 Dual Core
Vid: 2 x 7800GTX
RAM: 2gb Crucial Ballistix Tracer
HD's: 2 x 74gb Raptors + 1 x 250gb Maxtor
 
Old 02-19-2006, 01:06 PM   #2
FragTek
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Help... Anyone?
 
Old 03-03-2006, 11:27 PM   #3
sidney4560
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I am having the exact same problem and I am using discs that installed just fine on other systems. So, I am thinking it is a hardware problem. The only obvious difference in the systems is the one that won't load has a dvd burner, not a cd burner. I am going to add a basic cd player and see if that works. Please let me know if you have figured this out?

Thanks, S.

Last edited by sidney4560; 03-03-2006 at 11:29 PM.
 
Old 03-04-2006, 12:42 AM   #4
crazibri
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Registered: Mar 2004
Location: Orange County, CA
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I have a couple suggestions. One is to Alt-F2 or F3 and try to mount it yourself. The other is to copy all the cds or the dvd to a partition and then boot from the cd, when you get to the choice of new or update install, cancel and then you get a blue screen and tell it to install from a hard drive and point it to your drive where you saved the cds. I love installing via hard drive better, saves cds and its faster
 
Old 03-04-2006, 01:02 AM   #5
sidney4560
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Thanks for your prompt response. I will give it a try.

S.
 
Old 03-04-2006, 06:01 PM   #6
sidney4560
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The more I learn, the more I realize I don't know.

I can use the Alt-F3 command to get a command prompt screen, but I do not know the proper command to mount a dvd-burner.

Also, I am trying to set up a dual-boot system, so when I use the install from harddrive default setting, Windows XP boots up. When I get the set up from harddrive query about which directory to use, I do not know how to point it to a Windows directory (if that is even possible?).

I know it is probably something simple to solve, but I do not have a clue.

Any assistance is welcome.

Thanks,

S.
 
  


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