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Old 10-19-2012, 05:21 PM   #1
x-alien
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OpenSUSE 12.2 64 bit does not recognize my TomTom One XL on a HP laptop.


I am experiencing a very strange problem on OpenSUSE 12.2 64 bit.

I have installed OpenSUSE 12.2 64 bit on two computers:

1) HP Pavilion laptop with Intel Core i5 CPU and Intel HM55 Mobile chipset.
2) HP Pavilion desktop with AMD64 Athlon X2 CPU and nVidia MCP51 chipset.

The desktop detects my TomTom One XL and displays this information:
Code:
Oct 20 00:01:04 linux-2nwn kernel: hub 1-0:1.0: unable to enumerate USB device on port 6
Oct 20 00:01:20 linux-2nwn kernel: usb 2-6: new full-speed USB device number 6 using ohci_hcd
Oct 20 00:01:20 linux-2nwn kernel: usb 2-6: New USB device found, idVendor=1390, idProduct=0001
Oct 20 00:01:20 linux-2nwn kernel: usb 2-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Oct 20 00:01:20 linux-2nwn kernel: usb 2-6: Product: ONE XL (v9)
Oct 20 00:01:20 linux-2nwn kernel: usb 2-6: Manufacturer: TomTom
Oct 20 00:01:20 linux-2nwn kernel: usb 2-6: SerialNumber: RC3168A00599
Oct 20 00:01:20 linux-2nwn kernel: scsi8 : usb-storage 2-6:1.0
Oct 20 00:01:21 linux-2nwn mtp-probe: checking bus 2, device 6: "/sys/devices/pci0000:00/0000:00:0b.0/usb2/2-6"
Oct 20 00:01:21 linux-2nwn mtp-probe: bus: 2, device: 6 was not an MTP device
Oct 20 00:01:21 linux-2nwn dbus-daemon[719]: **** scsi_host ADDING /sys/devices/pci0000:00/0000:00:0b.0/usb2/2-6/2-6:1.0/host8/scsi_host/host8
Oct 20 00:01:21 linux-2nwn dbus-daemon[719]: **** scsi_host IGNORING ADD /sys/devices/pci0000:00/0000:00:0b.0/usb2/2-6/2-6:1.0/host8/scsi_host/host8
Oct 20 00:01:22 linux-2nwn kernel: scsi 8:0:0:0: Direct-Access     TomTom   ONE XL (v9)      68A0 PQ: 0 ANSI: 2
Oct 20 00:01:22 linux-2nwn kernel: sd 8:0:0:0: Attached scsi generic sg8 type 0
Oct 20 00:01:22 linux-2nwn kernel: sd 8:0:0:0: [sdg] 4014080 512-byte logical blocks: (2.05 GB/1.91 GiB)
Oct 20 00:01:22 linux-2nwn kernel: sd 8:0:0:0: [sdg] Write Protect is off
Oct 20 00:01:22 linux-2nwn kernel: sd 8:0:0:0: [sdg] Mode Sense: 03 00 00 00
Oct 20 00:01:22 linux-2nwn kernel: sd 8:0:0:0: [sdg] No Caching mode page present
Oct 20 00:01:22 linux-2nwn kernel: sd 8:0:0:0: [sdg] Assuming drive cache: write through
Oct 20 00:01:22 linux-2nwn kernel: sd 8:0:0:0: [sdg] No Caching mode page present
Oct 20 00:01:22 linux-2nwn kernel: sd 8:0:0:0: [sdg] Assuming drive cache: write through
Oct 20 00:01:22 linux-2nwn kernel:  sdg:
Oct 20 00:01:22 linux-2nwn kernel: sd 8:0:0:0: [sdg] No Caching mode page present
Oct 20 00:01:22 linux-2nwn kernel: sd 8:0:0:0: [sdg] Assuming drive cache: write through
Oct 20 00:01:22 linux-2nwn kernel: sd 8:0:0:0: [sdg] Attached SCSI removable disk
Oct 20 00:01:24 linux-2nwn dbus-daemon[719]: **** ADDING /sys/devices/pci0000:00/0000:00:0b.0/usb2/2-6/2-6:1.0/host8/target8:0:0/8:0:0:0/block/sdg
Oct 20 00:01:24 linux-2nwn dbus-daemon[719]: **** UPDATING /sys/devices/pci0000:00/0000:00:0b.0/usb2/2-6/2-6:1.0/host8/target8:0:0/8:0:0:0/block/sdg
Oct 20 00:01:24 linux-2nwn dbus-daemon[719]: **** ADDED /sys/devices/pci0000:00/0000:00:0b.0/usb2/2-6/2-6:1.0/host8/target8:0:0/8:0:0:0/block/sdg
Oct 20 00:01:24 linux-2nwn dbus-daemon[719]: **** EMITTING ADDED for /sys/devices/pci0000:00/0000:00:0b.0/usb2/2-6/2-6:1.0/host8/target8:0:0/8:0:0:0/block/sdg
The laptop instead is unable to detect the same device (nothing happens).

Tests that I have done on the laptop:

OpenSUSE 11.4 32 bit: works.
OpenSUSE 12.1 32 bit: works.
OpenSUSE 12.2 64 bit (kernel 3.4.x): does not work.
OpenSUSE 12.2 64 bit (new kernel 3.6.x): does not work.
OpesSUSE 12.2 32 bit LiveCD (kernel 3.4.x): works.
KUbuntu 12.10 64 bit LiveCD (kernel 3.2): works.

So, the problem occurs only on the HP laptop with OpenSUSE 12.2 64 bit.
 
Old 10-30-2012, 12:00 PM   #2
x-alien
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Registered: Aug 2008
Distribution: Slackware
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Solved switching to kernel-default 64 bit.
 
  


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