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New User FAQ/Help Assistance
I don't know what to call this thread, exactly, so you will pardon if I have misnamed.
The thought occurred to a couple of us in a thread helping someone that there seem to be several bits of information that Suse users always seem to omit and that everyone seems to ask them for to solve their problem. Should we collect instructions on collecting this basic information so that, on the off chance that a newbie (he said self-descriptively) checks it, he/she knows what will be needed to solve the problem?
My first offering:
Having problems booting from one of your partitions?
Please provide the following information when describing your problem so that we can help you more efficiently:
1) The results of typing "fdisk -l" (that is a lower case "L" at the end) in Linux. Do this by either:
a) booting to level 3 (type a 3 in the grub menu options line), logging in as root and typing after the "#" prompt; or
b) booting to level 5 (if you can; no special action required from grub), log in as a normal user, open the Terminal Program (the thing with the shell in the lower left corner), at the "#" prompt type:
# su
Password: <your root password here>
# fdisk -l
This command will provide us with your hard drive structure.
2) The contents of your grub menu.lst file. That file is usually found at /boot/grub/menu.lst. Do this by:
a) while booted to level 3 and logged in as the root, type:
# cd /boot/grub
# less menu.lst
Type :q to exit; or
b) while booted to level 5, on the menu go to System | File Manager | File Manager - Super User Mode. Type in your root password. In the top box where it says "file:/root" put "file:/boot/grub" and hit enter. You should see menu.lst listed. Click on it once to display it.
So, then, 2 questions: a) is this a good idea? b) what other suggestions do you have in a similar vein?
Last edited by tdonoughue; 03-16-2005 at 08:51 PM.
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