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R0N1N 03-28-2003 12:58 PM

Slackware store
 
Anyone else have any problems with ordering slackware 9.0 or subscribing? I started my subscription with 9.0. I never got any type of e-mail confirmation. After a week I sent an e-mail to the webmaster@slackware.com, info@slackware.com, and support@slackware.com and have received no reply whatsoever.

It just pisses me off that no one there will even reply to say that there might be a delay in shipping or that my order didn't go through properly.

I just thought I should vent here, since they won't answer any of my e-mails.

later all.

bahamat 03-28-2003 02:49 PM

I ordered mine from ftp.slackware.com using ncftp :-)
It's cheaper that way too.

Coldfirex 03-28-2003 03:21 PM

I ordered a mouse pad last week from there and did not recieve any kind of email, even after I emailed them about one. But I did recieve the mouse pad a few days later with a receipt, but still no confirmation email.

R0N1N 03-28-2003 04:01 PM

Yeah, the same thing happened when I bought slackware 8.1.
I received the cd set about 5 days after ordering it (fast), but never received a confirmation. But this time I have yet to recieve anything. I especially wanted to confirm because I signed up for the subscription, not just a one-time purchase. I just wish they would reply to e-mail.

The reason I buy them is because I want to help support what they do. I'm also on a broadband connection, so it's no problem to download iso's. You won't however see me buying a redhat distro.

Excalibur 03-29-2003 12:00 AM

Since 9.0 was just released, the files have to be sent off and be pressed and then packaged etc. This takes some time. So you will probably want to allow about 30 to 45 days.

But I agree that there system could at least send an automated mail message just to confirm the order was processed and possibly an order number so it can be tracked if required.

I ordered Slack 9.0 last week I think and my CC was charged on 27MAR03. So I think they would be real close to shipping.

Excalibur 03-29-2003 02:47 PM

Slack 9.0 is shipping! I received the package today in the mail. Wow! that was fast.

snocked 03-29-2003 03:37 PM

I preordered Slack 9 awhile back and sent them emails but got no replies as I've received no Slack 9 yet either.

R0N1N 03-29-2003 07:01 PM

My credit card was billed too, but no package yet.
Well, at least that answers my question. My order did go through.


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