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Old 06-21-2003, 08:41 PM   #1
DaOne
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Registered: Jan 2003
Location: USA
Distribution: Slackware
Posts: 498

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Repeat questions


Ok...I am ranting here. I certainly never minded trying to help with a problem if I though I could offer something of use. And...I also appreciate the info offered to me in return.
But...more and more I see the same questions asked time and time again, with the same results. Please try searching before posting. Believe me, you will find much more info from a simple search than you will from the 2 or 20 replies to your thread. Also, it will save you the time of waiting for a reply as opposed to having in alot of cases, the info you need a few clicks away.
Help us help you...and help yourself (and no I don't mean that sarcastically).

just my thoughts...
 
Old 06-21-2003, 08:53 PM   #2
KneeLess
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Registered: May 2003
Distribution: Debian GNU/Linux 3.0 Sid, OpenBSD 3.5
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It happens.

With every forum. You can't control it, you can't stop it. Just smile and shrug it off. And why rant in the Slackware forum.

 
Old 06-21-2003, 11:31 PM   #3
figadiablo
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Registered: Feb 2002
Location: Virginia USA
Distribution: Slackware, CentOS, Fedora
Posts: 342

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Re: Repeat questions

Quote:
Originally posted by DaOne
... Please try searching before posting. Believe me, you will find much more info from a simple search than you will from the 2 or 20 replies to your thread. Also, it will save you the time of waiting for a reply as opposed to having in alot of cases, the info you need a few clicks away.
Help us help you...and help yourself (and no I don't mean that sarcastically).

just my thoughts...

Most definitely. I second that emotion.

That "Help us help you..." sounded so Jerry Maguire.

Figa
 
Old 06-21-2003, 11:52 PM   #4
trickykid
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Registered: Jan 2001
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This is one reason I still will kindly reply with a short answer, then maybe a link to another thread, man page or howto, as you will never be able to solve this issue with new members.

Like KneeLess stated, it isn't ever going to happen.. there will always be repeat questions. We can only reply with an answer, including a link to howto, etc. But lets remember, this is not a forum to tell new members to just RTFM. If you do that, we'd much rather you skip and move on to the next question.

The only time we might close or tell others to search is when they might post a topic like, "Post your Screenshots?" when we already have one with over 20,000 views and still going strong with others still contributing to it, as we don't need another parallel thread just like it...

My 2 cents worth....
 
Old 06-22-2003, 12:24 AM   #5
2damncommon
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Registered: Feb 2003
Location: Calif, USA
Distribution: Debian Wheezy
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Someone new asking an old question, someone old wondering why they did, someone else asking for understanding why they did, are all part of any long running discussion board.
The point is not to completely stop people from asking familar (to the old hands) questions, but to make new people aware that they can search for their own answers and ask if they need to.
Although new Linux users are sometimes put off by someone telling them to RTFM, that is often a valid response to their question. Maybe someone else will answer it better.
Older Linux hands should not let people asking the same thing over and over get to them. Answer them, ignore them, but don't worry about it.
 
Old 06-22-2003, 01:13 AM   #6
MasterC
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Registered: Mar 2002
Location: Salt Lake City, UT - USA
Distribution: Gentoo ; LFS ; Kubuntu
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I find exceptions to the "rule" constantly. Such is the case with Mplayer, a "RTFM" DOES actually suffice 98% of the time. However, in that same breathe, if it's not a common question or is going to involve some expertise on mplayer, then RTFM will only get them so far. Then in comes the experience we have all gained from using said product.

So, a nice balance of RTFM, explanation, link to the SEARCH button (and of course google.com/linux) link to how-to's and experience oriented replies is what makes a reply worth giving.



We all have our days though, that's for sure.

Cool
 
Old 06-23-2003, 01:50 PM   #7
justaguynsrq
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Registered: Mar 2003
Location: Sarasota, FL
Distribution: Ubuntu : Hoary
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I think what should be kept in mind is what the bookmark for this site reminds me of whenever I select this site: or should you require another reminder, look at your title bar!

LinuxQuestions.org - where Linux newbies come for help.

I think that is enough said at this point. I am sure that I am not the only one who gets a bit frustrated when there exists all this Linux info out there on the net, but a majority of it is NOT distro-specific. Naturally, one is going to want some "reassurance" about installing/configuring, etc when it comes to Slackware, because who ENJOYS having to re-install. Newbies are not that proficient, me included, so that if things should happen to go wrong, we would have to, 9 times out of 10, re-install.

I love this ite, and appreciate all the information, but hate to see someone picking apart what they feel is a "repeated" question. I agree, if you are NOT willing to HELP, then keep browsing .........

justaguy
 
Old 06-23-2003, 01:56 PM   #8
justaguynsrq
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By the way ......

I receive ALOT of help by using the links provided by members at the bottom of their "signatures", as a matter of fact they constitute many of my current bookmarks i.e. I helped myself to bookmark MasterC's link about commands and their explainations.

Thanks MasterC!

justaguy
 
Old 06-23-2003, 02:00 PM   #9
fancypiper
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Registered: Feb 2003
Location: Sparta, NC USA
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Link theft!

Guilty as charged
 
Old 06-23-2003, 02:12 PM   #10
justaguynsrq
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Location: Sarasota, FL
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Easy Fancypiper .......

I stole a couple of links from you last night!

justaguy
 
Old 06-23-2003, 08:58 PM   #11
DaOne
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Registered: Jan 2003
Location: USA
Distribution: Slackware
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Original Poster
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Flame me...

You know...I typed a long and deep explanation to my original post and twice it was lost (the quick and inaccurate stroke of my hand)...I don't feel like typing it all over again.

So...it wasn't meant to be mean...and if you misunderstood...f*ck you.

And hey...I will always do my best to answer a question you might have...even if it was asked 1000 times before.

Peace....
 
Old 06-23-2003, 09:17 PM   #12
2damncommon
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Location: Calif, USA
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Quote:
LinuxQuestions.org - where Linux newbies come for help.
Your response is one of the best, justaguynsrq.
It is exactly to the point.
Quote:
So...it wasn't meant to be mean...and if you misunderstood...f*ck you
LOL. We all gotta rant sometime.

Old posters as well as newbies gotta realize that when you post you may take a few hits. Maybe they agree and maybe thay don't, but even then it doesn't mean everyone else feels the same.
 
Old 06-23-2003, 11:50 PM   #13
jlangelier
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Registered: Jun 2003
Location: Denver, CO
Distribution: Debian
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My take on the issue: as long as the poster makes it clear on the subject line what the question is, one can ignore it or take it up as need be.

In other forums (e.g. IRC) there is a tendency to cast scorn and humiliation upon those who ask simple questions. The constant RTFM's makes the whole atmosphere rather nasty, IMHO.

Re searching here... yeah, that's a great idea and one newbs should practice, but one has to remember, the search engine on this site is not exactly Google... sometimes it's tough to find relevant previous posts. Also, the more times a particular problem is answered, the more likely it'll come up on a future search, due to different phraseology.
 
Old 06-24-2003, 10:00 AM   #14
figadiablo
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Registered: Feb 2002
Location: Virginia USA
Distribution: Slackware, CentOS, Fedora
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True, true, I couldn't agree with you guys more . But asking how do I start X or other perfectly documented questions without even reading the distro's documentation is just plain lazyness. You won't learn the ins and outs of even Windoze without reading up; for an example. I'm not saying that we should be rude to newbies because for one I was a newbie once, but we as more advance users should not only help them by answering and helping them with their questions but by also encouraging them to read and search for documentation. Any Unix profesor will tell you that one of the most important skills of a Unix system administrator is the ability to read documentation. Some would go even further and say that exams are open books and open notes because in real life any sys admin will have his most important books and references next to him/her and you'll constantly be using them. Just think about how much time it is spent trying to explain to someone (maybe a total newbie) how to setup the basic configuration on Linux!! :
--First do this.
<< Okay I did that, whats next?? >>
--After doing that you have to do this.
<<Why is this necesarry, it was wonrking under windows!!>>

Most of the basic Linux configuration can be easier followed from documentation. Salackware and Red Hat have excellent documentation, even for total newbies. What I say is that before answering the same question over and over lets just be nice and give them a link to where they could read about the problem; just like trickykid said earlier in this thread. I think that by exhorting or showing new people how use documentation we are doing them more good than by answering their most simplest questions everytime they show up in this forums. Once they read up, they will be able to better understand what other members of this forum are trying to explain.
Obviously be nice all the time.

That's what I think.
Figa
 
  


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