[SOLVED] No sound on Slack 13.1 64bit on a Samsung R580

eraosso · 04-13-2011, 10:16 PM

I have searched around but found no solution to my problem so here it goes.
I can't have any sound on a recently (re)installed Slackware 13.1 64bit.
Running alsaconf shows me an option of:

hda-intel Nvidia Corporation High Definition Audio Controller
hda-intel Intel Corporation 5 Series/3400 Series Chipset High Definition

then I get an ok from ALSA but still no noise...

alsactl store tells me that there are no soundcards found.

I also get a notification from KDE telling me that the device HDA Intel (ALC269 analog) does not work. See attached KDE1.png

Question: anyone would have a step by step guide to sound configuring?
Where do I go from here?

Many thanks in advance.
eraosso

pdi · 04-14-2011, 03:58 AM

I had a somewhat similar case the other day on a fresh install of 13.1 on a Vaio. I don't have it at hand right now, but sound was not available and, as far as I remember it also had the Intel Corporation 5 Series/3400 chipset. It turned out the sound of the speaker was not turned up.

If your problem has the same source, from console do:
aslaconf
alsamixer (turn up volume of speaker, make sure it is not muted (press M, so it displays OO and not MM))
alsactl store

markush · 04-14-2011, 04:09 AM

It would be helpfull if you provide more information, please post the output of

Code:

lspci -k | grep -iA5 audio

this will show you the audiodevice(s) and the modules they use (if loaded)

Markus

eraosso · 04-14-2011, 05:39 AM

Hi pdi and markush,
running alsamixer results in: cannot open mixer: No such file or directory

Here's the output of lspci:
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
Subsystem: Samsung Electronics Co Ltd Device c06a
Kernel modules: snd-hda-intel
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06)
Kernel driver in use: pcieport
Kernel modules: shpchp
--
02:00.1 Audio device: nVidia Corporation High Definition Audio Controller (rev a1)
Subsystem: Samsung Electronics Co Ltd Device c06a
Kernel modules: snd-hda-intel
03:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01)
Subsystem: Foxconn International, Inc. Device e025
Kernel driver in use: ath9k

Thanks for your support.
eraosso

markush · 04-14-2011, 05:42 AM

mh, could you please post the output of

Code:

lsmod | grep -i snd

and if there is no module snd-hda-intel loaded, you may try to load it with

Code:

modprobe snd-hda-intel

Markus

eraosso · 04-14-2011, 06:00 AM

Hi markush,
here it is:
snd_page_alloc 7145 0

then I ran modprobe snd-hda-intel and resulted in:
WARNING: All config files need .conf: /etc/modprobe.d/sound, it will be ignored in a future release.
WARNING: Error inserting snd_timer (/lib/modules/2.6.33.4/kernel/sound/core/snd-timer.ko): Unknown symbol in module, or unknown parameter (see dmesg)
WARNING: Error inserting snd_pcm (/lib/modules/2.6.33.4/kernel/sound/core/snd-pcm.ko): Unknown symbol in module, or unknown parameter (see dmesg)
WARNING: Error inserting snd_hwdep (/lib/modules/2.6.33.4/kernel/sound/core/snd-hwdep.ko): Unknown symbol in module, or unknown parameter (see dmesg)
WARNING: Error inserting snd_hda_codec (/lib/modules/2.6.33.4/kernel/sound/pci/hda/snd-hda-codec.ko): Unknown symbol in module, or unknown parameter (see dmesg)
FATAL: Error inserting snd_hda_intel (/lib/modules/2.6.33.4/kernel/sound/pci/hda/snd-hda-intel.ko): Unknown symbol in module, or unknown parameter (see dmesg)

I hava also attached a copy of dmesg.
eraosso

markush · 04-14-2011, 06:08 AM

did you rebuild the kernel by yourself? did you change anything with the modules?

Markus

markush · 04-14-2011, 06:16 AM

Did you run alsaconf as pdi suggested in post #2?

Markus

eraosso · 04-14-2011, 06:20 AM

I wish I had that kind of knowledge to rebuild the kernel... will eventually get there though.

I did install the nvidia drivers both through Slackbuilds (did not work) and then the nvidia site downloaded file.

But before installing these drivers, I did not have any sound either...

---------- Post added 14th Apr 2011 at 08:21 AM ----------

Regarding alsaconf, I run it and it gives no error whatsoever...

markush · 04-14-2011, 06:25 AM

if alsaconf ran successful, it must have found the kernelmodules for the sound. Note that I suppose that you'll not need the Nvidia-sounddevice but the Intel-device (first one in the output of lspci -k). But I'm not sure about the kernelmodule. I'll look at the sources, but the oldest kernelversion here is 2.6.37.6, so I don't know if your 2.6.33 kernel from Slack-13.1 has the modules.

Markus

markush · 04-14-2011, 06:31 AM

I can't find out which kernelmodule has to be used for your device, but if the modules are loaded, the output of

Code:

markus@samsung:~$ lsmod | grep snd
snd_seq_dummy           1487  0 
snd_seq_oss            29060  0 
snd_seq_midi_event      5620  1 snd_seq_oss
snd_seq                50982  5 snd_seq_dummy,snd_seq_oss,snd_seq_midi_event
snd_seq_device          5321  3 snd_seq_dummy,snd_seq_oss,snd_seq
snd_pcm_oss            38905  0 
snd_mixer_oss          15337  1 snd_pcm_oss
snd_hda_codec_hdmi     22896  1 
snd_hda_codec_realtek   290900  1 
snd_hda_intel          21019  3 
snd_hda_codec          59581  3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel
snd_hwdep               6134  1 snd_hda_codec
snd_pcm                72868  4 snd_pcm_oss,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_timer              18873  2 snd_seq,snd_pcm
snd                    54094  18 snd_seq_oss,snd_seq,snd_seq_device,snd_pcm_oss,snd_mixer_oss,snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_timer
soundcore               5553  1 snd
snd_page_alloc          7209  2 snd_hda_intel,snd_pcm

should look similar, not identical on your computer.

Markus

eraosso · 04-14-2011, 07:14 AM

Nope. Totally different... there's definetely something wrong.

root@Formiguinha:/home/eraosso# lsmod | grep snd
snd_page_alloc 7145 0

---------- Post added 14th Apr 2011 at 09:15 AM ----------

Perhaps I should try a reinstall?

markush · 04-14-2011, 07:19 AM

but then there must have been something wrong when alsaconf ran.

Reinstalling will only be successful if you made a big mistake while your last install. Maybe that an upgrade to current has success. How old is your computer?

Markus

pdi · 04-14-2011, 07:50 AM

eraosso, in the partial dmesg you posted, there is a repeated entry:

Code:

snd: Unknown symbol compat_alloc_user_space

Something is amiss. The sound modules are not loading. Could it be that something went wrong during the reinstall?

eraosso · 04-14-2011, 08:29 AM

Hi,
my computer is fairly new (about 1 year old) Samsung R580.

I've already had Slackware running on it with sound and also installed openSuse successfully with sound.

When I did this last Slack install, I ran a plain vanilla full installation without any error messages...

Should I try another reinstall?