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Old 03-11-2013, 04:52 PM   #1
m1m
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Nero Linux v4 - suddenly stopped working - no devices found


I have my slackware 14 64bit system up and running as my main desktop for few months. I also use nerolinux without any problems. Last time I was using nero was 2 weeks ago.

Today when I started nero I got error "No devices found". I've tried with clean profile as normal user and root - same problem.

I have no idea what has happened. I was doing nothing that could screw up my config for last 2 weeks. I upgraded few packages like firefox, flashplayer, libreoffice, nvidia drivers - I think this could not be related.

My dvd is working ok, also xfburn detect my dvd recorder.

Any suggestions?
 
Old 03-11-2013, 05:35 PM   #2
Erik_FL
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The NERO Linux 4 manual isn't very clear about exactly how NERO detects devices.

Check to make sure that you see the expected device names for your recorder.
Code:
ls /dev/hd*
ls /dev/sr*
ls /dev/sg*
Make sure that the "sys" and "proc" file-systems are mounted.

Download and read the Nero Linux 4 user guide. It has a section on the device name requirements and driver requirements for NERO.

Reinstall NERO Linux 4. It's possible that NERO requires a specific version of some library. Reinstalling NERO may install the correct version of the libraries.

After that, I recommend contacting NERO support.
 
Old 03-11-2013, 05:41 PM   #3
Erik_FL
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I had another thought about the NERO problem. Are you using a 32-bit version of NERO? Did you install "multilib" support? You might have to update your 32-bit libraries if you are using a 32-bit version of NERO.
 
Old 03-11-2013, 06:25 PM   #4
m1m
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/proc and /sys are mounted.
I only have /dev/sr0 device (that's where /dev/dvd /dev/crom etc links to)
I use AlienBob multilib, but it was set up and running a long time before, without issues.
I reinstalled nero package, but it dosen't help.

Here's a list of packages upgraded since last time nero was working:
Code:
flashplayer-plugin-11.2.202.273-x86_64-1alien
jdk-7u17-x86_64-1
slim-1.3.2-x86_64-1_SBo
sudo-1.8.6p7-x86_64-1_slack14.0
libreoffice-4.0.1-x86_64-1alien
libreoffice-l10n-pl-4.0.1-x86_64-1alien
libreoffice-mozplugin-4.0.1-x86_64-1alien
geany-1.23-x86_64-1_SBo
geany-plugins-1.23-x86_64-2_SBo
mozilla-firefox-19.0.2-x86_64-1_slack14.0
nvidia-kernel-310.40_3.2.29-x86_64-1_SBo
nvidia-driver-310.40-x86_64-1_SBo
 
Old 03-11-2013, 06:46 PM   #5
rkelsen
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Quote:
Originally Posted by Erik_FL View Post
The NERO Linux 4 manual isn't very clear about exactly how NERO detects devices.
That's the problem with closed source binaries. Troubleshooting this kind of problem becomes a guessing game.
Quote:
Originally Posted by Erik_FL View Post
After that, I recommend contacting NERO support.
This is probably the best option. They have your money, so they should fix the problem.

Otherwise, use K3B instead. It is more capable and better supported.
 
Old 03-11-2013, 10:00 PM   #6
nhattu1986
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Code:
modprobe sg
made Nero work for me.
 
Old 03-12-2013, 04:54 AM   #7
m1m
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Wow, thanks nhattu1986, you saved me! Now it's working.

Apparently this module was automatically loaded earlier but suddenly had stopped? How it's possible?
Now I need to uncomment modprobe sg in rc.modules, I haven't done this before!
 
  


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